Last post on Aug 29, 2011 at 9:52 AM
You are in the Chevrolet Malibu Maxx
What is this discussion about?
Chevrolet Malibu Maxx, Exterior, Performance Mods, Interior, Hatchback
#121 of 126 Re: Malibu Maxx [lne216]
May 19, 2011 (10:55 am)
I would encourage you to take the vehicle to the dealership to be looked at. Please keep us posted when the issue has been taken care of.
Caron, GM Customer Service
#122 of 126 Re: Malibu Maxx [gmcustsvc]
May 19, 2011 (1:41 pm)
No that you. My dealership would not fix the clunking when it was under warranty, and it is horrible now. I am in no way going to give them a dime to fix this. This should never have happened. All I did was replace my battery.
#123 of 126 Re: Malibu Maxx [lne216]
May 20, 2011 (10:31 am)
If you change your mind in regards to going to the dealership please let me know. Keep me posted when the issue has been taken care of.
Caron, GM Customer Service
#124 of 126 Re: Malibu Maxx [gmcustsvc]
Jul 07, 2011 (10:36 am)
Caron, I will update and say no way will I return there to even ask about this problem. You all at GM need to take responsibility for the defects in this car. This will be my last GM car ever! I am sick of all the bull this dealership is giving me.
Today I had the steering column replaced (again I might add) and it did not fix the clunking. I received no phone call when they started the work nor was told this replacement did not fix the problem. I was handed my keys and it was not until started to drive out of the lot that I realized that my car was in the same condition it was when I dropped it off this morning. No call saying we think your clunking is something else, nothing. No communication. Of course now I have a message on my machine to call them back because I went back in to find out why my car was still clunking. Do they really think I will call them back?
I am SOOOOOO done with GM cars. I will get a job just to purchase a Toyota. This car has been 6.5 years of headache.
#125 of 126 Re: Malibu Maxx [lne216]
Aug 28, 2011 (9:28 am)
hey INE, Relax Toyota,ford,honda,hyundi, kia all have Forums as well. Check out some of the issues posted there. As much as the automobile has become our culture they all won;t start without a battery and and fuel. Most of what makes the experience of buying owning or maintaining a car is attitude. The Automobile has created sooo much havok in the human life, but we also identify ourselves with them. Enjoy the fact that you are able to own a car that works or doesn't work exaclty the way you want it. And Yes call the dealer back to get the job done right, fresh chocolate chip cookies always seals the deal.
#126 of 126 Clunking in the 04 Malibu
Aug 29, 2011 (9:52 am)
while I understand the frustration of some owners here in reference to this MY Malibu, and it was the first new design.....many of the threads have discussed the front suspension and "clunking" issue along with the steering column and the issues with the electronic assist...
I too have an 04 LT Maxx.....I guess Im one of the fortunate ones on the Malibu board since mine will be 8 years old in Feb 12, is approaching 187K and still has the original column....many of the discussions lead us down the path of a poor engineering design for the suspension on this MY Malibu...yes I too have the clunk..but it has had no long term impact on the serviceability or driveability of my vehicle.....annoying at times..certainly, but it all comes down to expectations you have of your particular vehicle....for me...its get me from point A to B without concern for breakdown and is basic personal transportation....
It appears regardless of what is replaced on this suspension the "clunk" always comes back and is never eliminated totally...again a need for re-engineering which I beleive was done on later model years....there were enough complaints to the NHTSA board on the steering column to look at an engineer assessment/review for the issues....NHTSA, based on the number of reported events/repairs, and the actions GM was taking, ie replacing under warranty or in some case after warranty, that no further actions...(recalls) was warranted....
like the above poster suggested....a percentage of all cars regardless of make, model, or cost will have a problem or two......hey...anything massed produced is prone to a flaw.....I surely hope the issues owners are having with their cars will be worked out to their satisfaction...