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BMW 3-Series Transmission Questions

36 messages,  Last post on Jan 13, 2009 at 8:45 AM

You are in the BMW 3-Series Forum. Your Hosts are pat & karens

What is this discussion about? BMW 3 Series, Coupe


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#17 of 36
Transmission Failure...OMG is it true? by trist4good7
Feb 22, 2007 (8:24 pm)
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In october I bought a 1999 323i with um 138,000 miles on it. It was only 8,000 dollars and having a fat down payment i couldnt resist. for the past 4 months it has served me so well with no trouble or anything. Last week I drop my friend off, go to back out of her level driveway and the car will not go into reverse. acts as if its in neutral. after multiple attempts we end up pushing car out and i drive it home. Note the transmission warning light never came on. Upon arrival, I put car in reverse and the problem no longer exists and since then has not resurfaced. I read many horror stories of bmw 3 series trannies failing with very similar or identical symptoms, except none mentioned the the problem only happening one time. Meanwhile im scrambling to trade the car in while its still "good". Tomorrow im getting a tranny flush and I intend on asking them to check the fluid for any signs of transmission damage. What do you think about my way of handling this, and is it possible that the symptom was not a signal of tran failure and I can keep the car for a few more years????
#18 of 36
BMW Warranty Woes - Leaking Trans by screwedbybmw
Sep 29, 2007 (7:27 am)
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I purchased a used 2007 328XI from a BMW dealer in a different city (USA) than I live. The car recently developed an transmission leak. I took it in for warranty work (at Edmonton BMW) and they told me it is leaking in three places (pan, where wire probes enter, frost plug). I was told work had been done on the car and they would not cover fixing it under warranty. I said the car is almost new with two registered owners (other BMW dealership and myself). Only work would have been performed by BMW. BMW records show no work was ever done. They still refuse to do the warranty. They told me they can tell when the pan was dropped by the screws. Even in the highly unlikely event that someone did work on the pan (1) it would have been by BMW and (2) how come the other leaks are not covered.
 
This does not make sense to me as to why this car would not be covered under warranty - its crazy. By the way, Edmonton BMW says they have to replace the entire transmission because the "frost plug" is not a part available from BMW - it will cost me $14,000.
 
I was wondering if any others have had leaking transmissions in 2007 328XI (Automatic Trans)? Also has anyone ever heard about the frost plug leaking? Has anyone else had warranty issues denied by BMW?
 
Thanks
Darryl
#19 of 36
Re: BMW Warranty Woes - Leaking Trans [screwedbybmw] by circlew
Sep 29, 2007 (9:16 am)
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Replying to: screwedbybmw (Sep 29, 2007 7:27 am)

I assume this is certified and is definitely under the original warranty and would not take this dealer's decision so lightly. The original dealer should be liable to replace this at least.
 
Please inform BMWUSA that you want this investigated further.
 
Regards,
OW
#20 of 36
Re: BMW Warranty Woes - Leaking Trans [circlew] by screwedbybmw
Sep 30, 2007 (3:54 pm)
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Replying to: circlew (Sep 29, 2007 9:16 am)

I live in Canada and the car is definitely under warranty. I recieved my Warranty Card from BMW Canada on the same day that they denied to honor the warranty claim.
 
I have been in discussion with BMW Canada for the past two weeks. Their story is that someone other than BMW has worked on the transmission. This seems crazy as the car is fairly new and unlikely that someone would get unauthorized work done. The only two owners of the car have been the original BMW dealership and myself. BMW Canada is only saying work was performed inadequately on the transmission and this is causing the leak. The only proof they have told me about is they can tell from the markings on the bolts.
 
BMW Canada has closed the issue.
 
I am wondering if anyone else has gone through this and ifso, what did they do. It appears that my only possible way to get this resolved is through small claims court. Before doing this I am searching for advice and other possible alternatives.
 
Thanks
#21 of 36
Re: BMW Warranty Woes - Leaking Trans [screwedbybmw] by fedlawman
Sep 30, 2007 (4:23 pm)
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Replying to: screwedbybmw (Sep 30, 2007 3:54 pm)

What does the original BMW dealer say about all this?
 
Seems to me if there is any doubt about the maintenance history of this car, they should know.
#22 of 36
Re: Transmission Failure...OMG is it true? [trist4good7] by Mr_Shiftright HOST
Oct 01, 2007 (8:01 am)
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Replying to: trist4good7 (Feb 22, 2007 8:24 pm)

Well a transmission doesn't fail internally and then come back alive. So it sounds like you have a valving or possibly some electrical issue. I don't know off hand how your transmission is controlled. Could be a hard, old seal, a sticking valve in the valve body, etc. A trans service couldn't hurt but the thing might have to fail completely for you to know for sure what it is. I suppose a good BMW shop can perform static testing on the transmission as well if it starts to act up again.
#23 of 36
Re: BMW Warranty Woes - Leaking Trans [fedlawman] by screwedbybmw
Oct 02, 2007 (7:29 pm)
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Replying to: fedlawman (Sep 30, 2007 4:23 pm)

The original dealer tells me that no work was ever done. BMW Canada agrees that no work inside of "BMW" was ever done and that the work must have been done outside of a BMW dealership. This is crazy (1) the only other owner of the car was a BMW dealership (2) No one would pay someone else to work on a fully warranteed car (3) It is likely only a BMW dealership would have the specialized equipment and skills to work on the transmission (it is a sealed unit).
Regards
Darryl
#24 of 36
Re: BMW Warranty Woes - Leaking Trans [screwedbybmw] by fedlawman
Oct 02, 2007 (10:34 pm)
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Replying to: screwedbybmw (Oct 02, 2007 7:29 pm)

Seems to me you should take the car back to the original BMW dealer for warranty repair.
 
Since they have told you no work was ever done, how can they deny you warranty coverage without admitting they are lying to you?
#25 of 36
Re: BMW Warranty Woes - Leaking Trans [screwedbybmw] by kyfdx HOST
Oct 03, 2007 (3:37 am)
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Replying to: screwedbybmw (Oct 02, 2007 7:29 pm)

Edmonton BMW? Is that in Canada?
 
Are you sure this isn't the Canadian BMW dealer not wanting to do warranty work on a car that you bought in the USA?
 
Maybe there is an issue with you going out of the country to get your BMW for less, and they don't want to help you out, because of it. I'm just guessing, because most BMW dealers will fix any BMW under warranty, no questions asked.
 
If Edmonton BMW isn't in Canada, then never mind..
 
regards,
kyfdx
visiting host

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