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Sedans Hyundai Sonata Hyundai Sonata Brakes
153 messages, Last post on Nov 14, 2009 at 2:45 PM
You are in the Hyundai Sonata Forum. Your Hosts are pat & karens
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Replying to: ayeu (Nov 08, 2009 5:04 pm) |
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I just had my 2007 Sonata rear drivers side brake pads wear out completely at only 20,054 miles in the Chicago area. Unbelievable! The passenger side rear pads are perfect and have lots of pad left on them (as they should), but the drivers side is down to the metal. I called my local dealer (Gregory Hyundai in northern Illinois) and they said it was not a warrantied repair. They also said that it is a common condition in salty (read northern) climates. They want to charge me $295 to do the rear brakes, and will not just do the one side. Plus, they recommend that customers spend an additional $300 for a 15,000 service that in part lubricates the brake pins so the calipers do not seize and cause the pads to wear out in salty climates. They also want to charge $500 for a 30,000 mile service that includes the same procedure. This is bullpoop! I am 50+ years old and have owned Mercedes, Lexus, Ferrari, Toyota, Chevrolet, etc. and actually bought into the Hyundai story. But the maintenance issues (I have had ongoing seat problems for months, as well) and costs have doomed Hyundai's reputation for me. The brake pads should not wear out at 20,000 on only one wheel. There is no requirement in the owner's manual that specifies anything other than inspecting the brake pads at 15,000 which was done. They actually looked good on both sides at 15,000 miles when I inspected them myself. This should be a warrantied repair. I also noticed that my gas mileage dropped by 5 mpg in the last 3 weeks. Now I know why. I will definitely not be buying a Genesis from them ( I was actually close to buying one this week!), as they do not stand behind their designs or product. It costs more to service a darn Hyundai than it costs to maintain my wife's Lexus IS250 or my Porsche! I can imagine what will happen with an expensive Genesis when they want to service that car! Also, try and find or contact the zone office to discuss your problem. Or, call the 800 number and get put on hold for 5 - 10 minutes to talk to an employee who works for a company contracted to take customer service calls for Hyundai who can't connect you to anyone at Hyundai. A very weak support structure, in my opinion. The dealer says they don't make much money on the cars, so they need to make it on service. >Beware of Hyundai. In my opinion, they manufacture a flawed product (especially for the northern salt climate) and the company does not stand behind their product! The "10 year warranty" is a fantasy, as they look for loopholes to stick-it-to their customers. 
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Replying to: mmmmoto (Nov 09, 2009 9:37 am)
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Replying to: dave09se (Nov 09, 2009 1:56 pm) 
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Replying to: mmmmoto (Nov 10, 2009 10:32 am)
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Replying to: mmmmoto (Nov 10, 2009 10:32 am) To recap: I had the rear breaks redone at 36K while still in warranty because the Hyundai dealer said the caliper was stuck. Now, at 55K, when I got my oil changed and breaks checked at Mr. Tire last Saturday afternoon, they told me that the caliper was stuck, and said they "popped" the caliper out of the stuck position so that I could drive it to the Hyundai dealership without wearing the rotor down too much more--I wanted to see if the break repair would be covered again by warranty since I had them worked on only 15 months ago. At the Hyundai dealership yesterday, they found the same problem as dave09se--heavy wear on the outside of the driver's side rear pad to the point that it was cutting into my rotor, while the inside pad on the driver's side rear break was still fine. Perhaps not surprisingly, they observed the same imbalance of wear on pads on the passenger's side rear break, except that it wasn't as bad. The mechanic said I still had 25% left on my right break--not sure if that was the inside or outside, but both driver's side and passenger's side were wearing unevenly!!!!!! Roberto, the manager, said there was a break part that had rusted (supposedly the problem wasn't the caliper) and that this part was inhibiting the ability of the pads to move into breaking position simultaneously. So he admitted that the pressure on both sides was so uneven that it was making the breaks don't wear evenly. The manager said he couldn't get the caliper to malfunction again, and I really had to have my car, so we "split the cost" of a rear break job and it's hopefully working well again. He offered me a free oil change after another 3K at which time he wants to check the caliper again to see if it was faulty. BUT, now I'm beginning to think that perhaps it isn't necessarily a caliper problem, and was perhaps misdiagnosed by both Hyundai when I had my breaks done at 36K, and also at Mr. Tire. The point is, the break pads should not be wearing unevenly on each wheel, correct???? The inside pad on each wheel should wear in sync with the outside on the same wheel. Otherwise, you aren't going to get the breaking power you should have, AND you're going to end up replacing breaks and rotors more often than you should have to. I believe Hyundai may be getting its break parts from someone who is not making them with good enough materials to make them last long enough for natural break wear to occur. They need to check the specs on the manufacturing. Does this make any sense? I'm just a girl who knows very little about cars, but I can reason enough to know that if I have to change my breaks every 20K simply because one pad has gone bad, I'm not getting my money's worth. |
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Replying to: dave09se (Nov 10, 2009 11:37 am)
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Replying to: sudha22 (Nov 11, 2009 10:28 am) http://www.hyundai-forums.com/index.php?s=adc60abf930925258ed0866c51979af7&&act=- attach&type=post&id=10408 |
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You do know that that cars have "brakes", workers have "breaks" at work during their day. Just an FYI bud! The Sandman 
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Replying to: sandman_6472 (Nov 12, 2009 3:13 pm) |
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