Last post on Sep 24, 2012 at 10:58 AM
You are in the Hyundai Sonata
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Hyundai Sonata, Brakes, Sedan
#130 of 311 Second stuck rear caliper and paint problems
Nov 08, 2009 (1:59 pm)
I have a 2007 Sonata that has a stuck caliper for the second time in about one year. The first time, the repair was under warranty, but now, at 55K, I'm not sure if the repair will be covered. I caught it when I took it in for an oil change at Mr. Tire, and they advised me the break on the driver's side was starting to affect the rotor and should be fixed asap. I have also had paint chips in my blue metallic paint. My 2004 was a splendid car and never gave me a single problem, but I think this will be the last Hyundai I buy for awhile.
#132 of 311 break failure on 2007 sonata at only 16,000 miles
Nov 08, 2009 (3:37 pm)
My in-laws bought a 2007 sonata that had its front-breaks literally fall off the car when they started it one day. The car has barely 16,000 miles on it. The pads in the back also had to be replaced for premature wear.
The dealer blamed it on my in-laws missing a regular inspection to charge them the repair work (over $300.00) and not cover it under warranty.
Does anyone know who to contact at Hyunday to appeal to the decision of the dealer?
Inspection or not, breaks are supposed to hold on to the car and 16,000 miles is too early to have to replace pads.
#133 of 311 Re: Second stuck rear caliper and paint problems [saint_jude]
Nov 08, 2009 (3:47 pm)
The car is less than five years old and has less than 60k miles, so if the first repair was under warranty, this one should be also. Suggest you take it to the same dealer who repaired it the first time, as it would be hard for them to deny warranty coverage on this since they fixed it before under warranty. Also often dealers will cover repairs for 1 year/12k miles--just in case they try to suggest it's not covered by the factory warranty.
#134 of 311 Re: Second stuck rear caliper and paint problems [backy]
Nov 08, 2009 (6:04 pm)
I think you're lucky to have had your brakes repaired under warranty. Brakes are not part of the bumper to bumper warranty. My rear brake failure at eleven months after purchasing the car was an out of pocket repair. Great Lakes Hyundai refused to cover them under warranty, though they did discount the repair.
#135 of 311 Re: Second stuck rear caliper and paint problems [ayeu]
Nov 08, 2009 (6:21 pm)
Wear items are not covered (e.g if brake pads wear out under normal use), but if a part is defective (e.g. if the caliper here was defective), it would be covered.
#136 of 311 Sonata Brake Problems - Junk!
Nov 09, 2009 (10:37 am)
I just had my 2007 Sonata rear drivers side brake pads wear out completely at only 20,054 miles in the Chicago area. Unbelievable! The passenger side rear pads are perfect and have lots of pad left on them (as they should), but the drivers side is down to the metal. I called my local dealer (Gregory Hyundai in northern Illinois) and they said it was not a warrantied repair. They also said that it is a common condition in salty (read northern) climates. They want to charge me $295 to do the rear brakes, and will not just do the one side. Plus, they recommend that customers spend an additional $300 for a 15,000 service that in part lubricates the brake pins so the calipers do not seize and cause the pads to wear out in salty climates. They also want to charge $500 for a 30,000 mile service that includes the same procedure. This is bullpoop! I am 50+ years old and have owned Mercedes, Lexus, Ferrari, Toyota, Chevrolet, etc. and actually bought into the Hyundai story. But the maintenance issues (I have had ongoing seat problems for months, as well) and costs have doomed Hyundai's reputation for me. The brake pads should not wear out at 20,000 on only one wheel.
There is no requirement in the owner's manual that specifies anything other than inspecting the brake pads at 15,000 which was done. They actually looked good on both sides at 15,000 miles when I inspected them myself. This should be a warrantied repair.
I also noticed that my gas mileage dropped by 5 mpg in the last 3 weeks. Now I know why.
I will definitely not be buying a Genesis from them ( I was actually close to buying one this week!), as they do not stand behind their designs or product. It costs more to service a darn Hyundai than it costs to maintain my wife's Lexus IS250 or my Porsche! I can imagine what will happen with an expensive Genesis when they want to service that car!
Also, try and find or contact the zone office to discuss your problem. Or, call the 800 number and get put on hold for 5 - 10 minutes to talk to an employee who works for a company contracted to take customer service calls for Hyundai who can't connect you to anyone at Hyundai. A very weak support structure, in my opinion.
The dealer says they don't make much money on the cars, so they need to make it on service.
>Beware of Hyundai. In my opinion, they manufacture a flawed product (especially for the northern salt climate) and the company does not stand behind their product! The "10 year warranty" is a fantasy, as they look for loopholes to stick-it-to their customers.
#137 of 311 Re: Sonata Brake Problems - Junk! [mmmmoto]
Nov 09, 2009 (2:56 pm)
Hyundai is not the only company with brake problems it is common on alot of vehicles with rear disc brakes in winter climates all of the garbage ends up back there and corrodes everything, its just the nature of the beast. I plan on inspecting mine at least once this winter and keeping them cleaned out with fresh water atleast once a week this has helped alot with other cars and trucks ive had before.
#138 of 311 Re: Sonata Brake Problems - Junk! [dave09se]
Nov 10, 2009 (11:32 am)
Update! I took the drivers side rear brake apart last night. The outside brake pad was worn down to metal, but the inside pad still had some meat on it. The pins were perfect and well lubricated! I pushed the piston back in, cleaned everything, put some anti-squeek on the back of each new pad, and we are operational again. I do not understand why the outside pad would be down to metal, with the inside pad being OK and the other rear side being fine. Perhaps the caliper is defective. Bad design, though. This has never happened to me before on any
#139 of 311 Re: Sonata Brake Problems - Junk! [mmmmoto]
Nov 10, 2009 (12:37 pm)
There is supposedly a fix for this problem on the hyundai service website although it is not listed for the Sonata, it is for other Hyundai vehicles but is supposed to work for the Sonata also, I will dig a little deeper and see what I can find out, it is posted on the Hyundaiforums website also.