Last post on Oct 11, 2013 at 11:36 AM
You are in the MINI Cooper
What is this discussion about?
MINI Cooper, Transmission, Convertible, Hatchback
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#308 of 548 My 2009 Mini Cooper S !
Aug 02, 2010 (4:50 pm)
So...its been exactly a year since i've purchased my Mini Cooper S and have had a mixed bag of feelings about it! After a year...mostly i'd say i have really enjoyed the car...i honestly look forward to driving it everytime even if i could also use a 4x4...its bitchin! This is without saying some notable issues i have had with it...! 1st was a front axel and bushing knock which was addressed and tightened by Mini ! 2nd was electrical issues with the power windows...which would work erratically...and was fixed by Mini...! 3rd and most recently I have heard a metal creeking from what sounded like the transmission! As a result Mini found that the clutch had been "abused"...only after less than 14000..! After they told me I would have to assume the cost of repair and labor, I began kicking up a storm, so the service rep...renig'd to pay for 1/2 the cost...so again I kicked up a storm and was told he would call back after looking into what else he could do...! I found this forum and strengthened my argument that i shouldn't be held responsible for repair & he told me they would totally pay for it...! Of course I was thankful of this gesture, but I can't help to think how is it possible to destroy a clutch after a year...! And also ...should I be concered that after they replace clutch & flywheel that this is bound to happen again! Service Rep. said next time i'd be stuck with total repair! I like the car but don't want to deal with a lemon...!
#309 of 548 Re: My 2009 Mini Cooper S ! [faochili]
Aug 02, 2010 (5:25 pm)
That's why I'm getting rid of mine. There are people on this forum who have had more than one or two replaced. I'm not willing to do that. Why can't they just "man up" and face the fact that there are issues with their clutch.
#310 of 548 Re: My 2009 Mini Cooper S ! [docrox]
Aug 03, 2010 (9:01 am)
Thing is I'm financing mine...& still owe 19000 on it...! I've put in about 11000...! What options do I have to get rid of it...?
#311 of 548 Re: clutch & fly wheel at 7800 miles [docrox]
Aug 03, 2010 (6:20 pm)
FYI: I read and printed. I called BMW headquarters. They reduced from $2000 to $730 but won't honor warranty. Claim 'wear and tear' at 14000 miles. They've got a problem and would rather scam MINI owners than own up to it.
#312 of 548 Re: JCW Clutch [docrox]
Aug 03, 2010 (6:29 pm)
You did better than me. BMW headquarters said they would honor warranty, BUT they had to bow to service manager decision. Service manager said he'd lose his job if he didn't follow regional rep decision. (Some reps honor warranty, others void as 'owner wear and tear'). SWest rep reduced from $2000 to $790 after hearing about all the yelping I was doing - in person, on FaceBook, to BMW, but won't go lower, won't allow customers to talk to him. If you love MINI, don't buy them in the SWest states.
I see posts here saying that owner got BMW to honor OEM and I'm jealous.
I now hate my car and wince when I shift. 30 years of driving a stick, and I'm wincing.
#313 of 548 Re: JCW Clutch [minimi1]
Aug 03, 2010 (8:14 pm)
I was told that my clutch failure was due to "driver abuse" which I firmly denied since I have been driving manual vehicles for over thirty years(including trucks, sports cars and 4X4's.) and NEVER had a clutch burn out.I found this site and told the service rep that I had intented to go to our local television station and have a discussion with their consumer reporter about the reports of failed clutches by a pretty large group of MINI owners and how MINI USA would not involve themselves with issues between their customers and their dealerships,and how the area rep also refused to involve himself with the issues.The more I complained and made them all aware that I knew there was a problem with these clutches,the less insistant the dealership was to charge me for the clutch. It was replaced without charge, however I did still have to pay for labor; $1,100.00. That was bad enough!! I suggest that you don't give in to the "driver abuse" story...that it is your fault not the problem with their clutches. I wish you luck!!
#314 of 548 Re: JCW Clutch [mshawkman]
Aug 04, 2010 (11:28 am)
I wish I would have seen this thread before I bought my MINI. At 5500 miles my clutch went out. It appears my story is the same as everyone's story in this thread. MINI blamed me for their faulty clutch. Fortunately for me, the dealership was willing to pay for a lot of the cost. Of course, I shouldn't have to pay for anything, in my opinion. I realize that the clutch is a wear & tear item, but it should last longer than 5500 miles with a driver that doesn't abuse it (I've never had to replace a clutch before). Even if some crazy teenager was driving like a bat out of hell, it should last longer than 5500 miles. I have seen others on this thread that had their clutch go out earlier than what mine did! This is amazing to me. This problem is costing people a lot of money, even though it isn't their fault. I'm surprised there isn't a class action lawsuit out there. I guess it's too hard to prove that it's a faulty clutch versus driver abuse. I wonder how many people have had problems compared with the people that haven't?
#315 of 548 Re: JCW Clutch [flutero]
Aug 04, 2010 (11:59 am)
That is a question that I have been asking as well. I belong to a MINI club that has over a thousand members, around two hundred that are very active, and I am the only one who has had the problem. I do know that there are people in the club who drive their MINIs harder than I ever would, and they are still on their original clutches(some at over 100,000 miles.) All I know is that mine should not have burned out at 5,000 miles, and everyone in the club agrees.Hope all stays well with your vehicle.
Aug 04, 2010 (12:09 pm)
I am preparing documentation to sue if my cluch fails again under the 36 month warranty and now may reconsider buying a new BMW 3 series awd sportswagon (but then no one else offers a new turbo awd manual "sportwagon")
#317 of 548 Re: JCW Clutch [mshawkman]
Aug 04, 2010 (12:12 pm)
RE: till on their original clutches(some at over 100,000 miles.)
hmmm, is there hope that mine will last with the new replaced clutch?