Last post on Dec 06, 2013 at 3:06 PM
You are in the Pontiac Grand Am
What is this discussion about?
Pontiac Grand Am, Security System, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
For those experiencing the security passlock problem, please see long-time member lovemygrandam's GM Security Passlock Fix tutorial.
#1161 of 1286 Security Light and Car not starting
Oct 08, 2012 (5:54 am)
I have read and read these messages and I am a women and not able to go in and cut wires. I have the same problem when - Car won't start. I have to turn key to acc sit in the car for 10 minutes watching the security light flash. When it stops flashing I turn off the car and then try to start it again and it starts right up. This is getting to be a REAL PAIN especially with winter coming and you have to sit in a cold car for 10 minutes watching a stupid light flash. Has anyone filed a complaint with GM I hear so many people talk about this. Any one in Rochester NY know where I can take the car to have these wires cut? They see a women come and UP GOES THE PRICE Hardly fair
Thanks for any advice
#1162 of 1286 Re: another 05 grand am not starting [gmcustsvc]
Oct 08, 2012 (5:57 am)
All you can tell this guy is TAKE IT TO A DEALER???? What is wrong with GM I have heard of this problem so many times and why is it GM won't do anything about it Except of cource tell us to go to a dealer and PAY to have it fixed
My days with a GM car I think are coming to an end soon with these replies
#1163 of 1286 Re: Security Light and Car not starting [jlorraine]
Oct 09, 2012 (8:01 am)
Good morning jlorraine,
While we cannot provide technical advice or look into anything pertaining to non-GM dealerships, if you had decided to work with a GM dealer and wanted for us to check into this further, we can be reached at socialmediagm.com (include your name, contact information, the last 8 of your VIN, and the name of your dealer).
Sarah, GM Customer Service
#1164 of 1286 Re: Security Light and Car not starting [jlorraine]
Oct 25, 2012 (4:15 pm)
I have read and read these messages and I am a women and not able to go in and cut wires.......
Has anyone filed a complaint with GM?
First, the answer to the second question....
By law, no automobile company in the United States may advise their customers on modifications that will bypass any of the electronic devices. This is covered in the emissions standards manuals put out by the Environmental Protection Agency. It's unfortunate that our government makes the laws so broad that it covers items that have absolutely no effect on automotive emissions, but that's the way it is. That said, be thankful that you don't have one of those Toyotas that have those $240.00 keys with the remote keyless entry embedded in them, or even worse, an Audi. Lose one of your keys, $240 for the key, $125 to have it programmed.
Also, It wouldn't do any good to file a Class Action against the company. It doesn't exist any more. (the company), remember.... they went bankrupt.
On to the first question...
I am a women and not able to go in and cut wires.
I don't believe you give yourself as much credit as you should. You don't have to be a "man" to find and cut wires in your car. Here is my suggestion. Go to the following web address:
Print out the instructions for bypassing the Passlock Module. Then take them to any Radio Shack store, and ask one of the clerks to sell you all the parts and tools you need to do the job. he will sell you a small pair of needle nosed pliers, a small screwdriver, maybe a cheap pair of wire cutters/strippers, a set of metric sockets or wrenches, a terminal block, and a package of resistors. Depending on whether or not he's honest, you will pay $18 to $30. When you are finished, you will be able to shove the pliers into a kitchen drawer, and use them the next time you need to fix a piece of jewelry, or a zipper on some of your luggage. the only other tool you will need is a table knife to pry the bezel off of your radio.
Once you have the tools, and you have read the instructions, if you still don't think you can do the job, ask the Radio Shack clerk if he knows anyone who would be willing to help. If he doesn't know anyone, go to a local computer repair store, show him the instructions, and ask if He/She knows anyone who can help.
Even if you can't find help, try it yourself. You will be surprised at how easy it is, once you get started. The instructions are step-by-step, and the photos on the instructions are detailed enough that it's hard to screw up. Some of the photos can be enlarged by right clicking on them and choosing "View Image". As long as you follow the instructions, and cut only the correct two wires. you can't hurt anything.... trust me.
If you don't want to invest any money before you start, just read the instructions, and remove the radio. Then put it back. Once you have done that much, you will have gained confidence to continue.
Come on girl, don't wimp out. You can do it, even if your local independent mechanic is too much of a fraidy-cat to try it.
Instrumentation Engineering (retired)
G M Proving Grounds
#1165 of 1286 Re: another 05 grand am not starting [jlorraine]
Oct 25, 2012 (4:32 pm)
I can understand your frustration related to this matter, but I don't think you should take it out on the GM customer service rep. She is, after all suggesting a solution that will eventually get your car running. Admittedly, it will probably cost more than doing the work yourself, but let's be fair,... mechanics and dealerships need to be able to make a living too. $100/hour billing rate is not that much when you consider the advanced technical knowledge required to repair today's cars, and the expense of the equipment involved. Just be glad you don't have to pay them the same salary as you pay your favorite baseball player. (and remember, that baseball player isn't guaranteeing he will hit a home run every time at bat.)
Dec 07, 2012 (7:41 pm)
I have a 2001 grand am se. A few years ago I started having problems with the security light coming on and the car not starting. The 10 min procedure always did the trick. Later down the road other weird things started happening like the headlights shutting off and a dinging noise when the door was open. the other day I went to start the car and it started but then shut off immediately (tried it several times). I left the key on for the ten mintues and it didnt work. Had the car towed, wasnt the fuel pump or ignition. The mechanic said it was the "computer" which im assuming is the BCM?? So he replaced it. Drove it a couple places then all the lights came on..service engine, low coolant, abs, security. Headlights wouldnt shut off and had no power windows and trunk wouldnt open. And most importantly the radio said locked and the tiny anti theft light was on...which it never did that before. Couldnt get the lights to shut off so the battery went dead. I really need to find out what the real problem is so i dont waste anymore money. Please help!
#1167 of 1286 Re: Please Help! [frustrated70]
Dec 08, 2012 (1:47 pm)
To replace the BCM you would have had to take the car to a dealer who has a Tech II Scan tool and Terminal. He would have had to program the BCM to recoginze all the electronics on the body of the vehicle.
Your original symptom sounds like the typical passlock problem, but with a complete failure of the passlock module, in which case the dealer usually tries replacing the passlock module. I'm assuming that the "SECURITY" light came on as usual before you tried the 10 minute relearn procedure.
From what you describe, I think the replacement BCM is either defective, or was not programmed. All of your new symptoms indicate a bad BCM, because all those components are controlled by the BCM. Also, the "Locked" condition of the radio indicates that the new BCM was not programmed to accept the correct password from the Radio on the data buss.
My advise is to take the car back to the dealer for further repair. Their work should be covered under their warranty policy. You might track down the original mechanic and see if they checked the passlock module before replacing the BCM.
#1168 of 1286 03 Grand AM not able to reset code
Dec 10, 2012 (8:17 am)
My daughters car was having problems. It started with them draining the battery, and then needing to replace the battery. Then my son in law could only get the car to start using starter fluid. It would then run and start for the next few hours, and then if left to sit wouldn't start again. Eventually they brought it home for me to look at. Before I found the information about the Passlock we changed out the fuel pressure regulator to no avail. Then a carlot owner friend checked with a mechanic and he said that we needed to change the ignition switch. It was a bad security sensor. That is when I went on line and found the plethora of information about how to bypass the passlock sensor. The car lot friend was able to use the 10minute reset to get the car to run, and it ran great for the next 3-4 weeks. Finally it stopped starting again. So I decided to do the by-pass. I followed the Bergerwebsite instructions to the T so i thought, but it still wouldn't start even after running the 10 and 30 minute resets. I checked the BCM, and there was mild corrosion, but after i cleaned it up it still didn't start. All along I could force a start with starter fluid or gas and it would start for the next few hours. The security lights do not stay on since i did the bypass, but I still can not get the car to reset so it will start normally. Any help would be great.
#1169 of 1286 Re: 03 Grand AM not able to reset code [loungelight]
Dec 11, 2012 (10:06 am)
Since your car will start when using starter fluid (assuming you are putting the fluid into the intake), your problem probably stems from either:
* a clogged fuel filter
* a weak or malfunctioning fuel pump.
Try replacing the fuel filter first... it's the cheapest.
#1170 of 1286 Re: 03 Grand AM not able to reset code [lovemygrandam]
Dec 11, 2012 (11:37 am)
Yes, i was putting the starter fluid into the intake when I was able to get it to start. Thank you for the advice on the fuel filter and the Fuel pump. I have checked the port for pressure on the fuel rail, and there is pressure there, and when I turn the ignition and the fuel pump turns on fuel sprays out at a very high rate. Unfortunately the fuel pump only remains on for a couple of seconds at best and then turns off. I have read other places on this forum that point back to the passlock security causing this problem, but have been unable to reset the vehicle since i performed the by-pass.