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Chrysler Pacifica Transmission Problems

742 messages,  Last post on Nov 20, 2009 at 5:32 AM

You are in the Chrysler Pacifica Maintenance & Repair Forum. Your Host is kcram

What is this discussion about? Chrysler Pacifica, Transmission, Wagon


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#721 of 742
2008 pacifica problems by 08pacifica
Oct 20, 2009 (10:16 am)
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Replying to: rhollis (Oct 14, 2009 7:19 am)

i have a 08 pac and have had both motor mounts replaced also am having a shifting problem anyone having the same
#722 of 742
Re: 2008 pacifica problems [08pacifica] by rhollis
Oct 20, 2009 (11:59 am)
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Replying to: 08pacifica (Oct 20, 2009 10:16 am)

Read all of the posts. Everyone is having the same problems.
#723 of 742
08 pacifica transmisson problem want to get buy back please help!! by 08pacifica
Nov 11, 2009 (4:33 pm)
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hello i have taken the 08 pacifica to the dealer 4 times 1st time they changed the front motor mount, 2nd time told me it was a computer upgradeand change the rear motor mount , 3rd time they had me ride with the service manager,4th time they tell me its normal for the car to have a hard shift into gear? and also when i go from reverse to drive i feel a bang from behind . i told them i want to have the car checked again. i have to wait until the trasmisson guy and service mansger come back on monday and they would also have a chrsyler rep check out the car. i have seen some on this site get their cars bought back how do i start the ball rolling? please advise thanks
#724 of 742
Re: 08 pacifica transmisson problem want to get buy back please help!! [08pacifica] by hollybarry
Nov 11, 2009 (5:06 pm)
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Replying to: 08pacifica (Nov 11, 2009 4:33 pm)

Dear '08: It seems as though we're sisters (brothers?). Anyways, I've had all the same problems. I love the way my car looks but as far as I'm concerned the engine's a piece of crap. LSS (long story short), when I last brought my car in they just happened to have the Chrsyler Rep visiting. He took my '08 Pac for a spin. Apparently he said that everything was "normal" and that I wouldn't be "hurting" the car if I kept hearing that noise, etc. B.S.
 
The car is a pile of *&(*($#%. I'm not done yet, I'm just biding my time. They could take it back now, with oh, say, about 7K miles, or they can wait, til, I have had my complete fill at say, oh, about 20K. Either way, they ARE getting it back.
 
They know they have a lemon on their plate they just ain't gonna admit it....yet.
#725 of 742
Re: 08 pacifica transmisson problem want to get buy back please help!! [08pacifica] by rhollis
Nov 12, 2009 (6:40 am)
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Replying to: 08pacifica (Nov 11, 2009 4:33 pm)

I filed with the National Center for Dispute Settlement.
Their address is:22500 Metropolitan Parkway
                        Suite 200
                        Clinton Township, MI 48035
 
Make certain that you have all of your paperwork. Filing with them starts the arbitration process. I had an independent garage owner drive my car and write a report. I also had reports from others who had driven the car, and NCDS had an independent inspector drive my car before and after repairs. It took three filings but Chrysler finally bought my car back with no mileage charge.
That finally happened after a Chrysler attorney took my car to the dealer of her choice and neglected to tell them all of the reasons why the car was there.
#726 of 742
what if I don't have tranny problems by tlars
Nov 12, 2009 (8:14 am)
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I joined ths forum after I purchased my Pac Ltd in March. I purchased it used from a Chrysler-Dodge Dealer for what I thought was a very fair price. Now I'm reading all of these problems and very concerned with future repair costs/issues. Would this suit get Chrysler to buy back the vehicles regardless or have a long list of issues?
 
It may seem like a dumb question, but if the issues are there, they will happen sooner or later right?
 
Thanks.
#727 of 742
Re: what if I don't have tranny problems [tlars] by rhollis
Nov 12, 2009 (8:57 am)
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Replying to: tlars (Nov 12, 2009 8:14 am)

As far as I know, NCDS and the various Lemon Laws will not help you with a used car. I am afraid that you are on your own unless you have loads of trouble and perhaps know a good attorney.
#728 of 742
Re: what if I don't have tranny problems [tlars] by farout
Nov 13, 2009 (4:48 pm)
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Replying to: tlars (Nov 12, 2009 8:14 am)

tlars: "...if the issues are there, they will happen soooner or later right?" I hear the anxiety and I sympathize with your concern. A point to consider is that people come to a forum like this to see if other owners are happy, and if they had problems what they were. Often this forum is able to alert others with PAC's (Pacificas) to a possible concern to keeep alert for the same situation. The fact that some have had some very serious failuers in their vehicles is important to know, Rollis has had a very bitter experience with the PAC he bought. I don't blame him for the resentment he has based on really bad service, and even worse the handling of resolving of the vehicles problems. Someone at Chrysler, most likely starting with a ignorant jerk of a Service manager at the dealership just did not want get off his duff and satisfy him or even do the very least to help him. That would make anyone mad! So he is trying to alert people that getting issues beyond the normal resolved can be a real problem to the point of pulling your hair out.
 
To answer your question, will these issues come up in your PAC. Proberly not. In any vehicles mass produced about 10% will be flawless, 10% will be the biggest lemon the buyer hopes to ever have. The rest 80% will be good vehicles and people will say their vehicle was fine. This is true of most brand of vehicles.
 
We have more than 57,000 miles on our Pacigica AWD Touring. The transmission torque converter was replaced under warranty. The motor mounts were replaced and a sway link.. There was a funny draining of the battery and the dealer found the started to be the cause and repleced it. That's all we have had dome except for oil & filter changes, tired and wiper blades. We are very pleased, and the mpg is very good for such a heavy big vehicle. We get 21 to 23 in local driving and 24 to 26 on the road. Our best mpg is 28.4 mpg and worst wass 18 mpg while sitting for a long time in the winter waiting for my bride while she was shopping at several stores.
 
If you like us bought it new than you have the lifetime powertrain warranty, which is unheard of in the auto industry! If you purchased it used than get the Chrysler Max Care Lifetime Service contract. That covers everything but warable items, examp. wiper blades, tires, brakes etc. Even if you bought it used you can get the extended warranty for what ever mileage you want up to 100,000 miles.
 
The Pacifica you have is a great vehicle with quality, and fit & finish way above most brands. I do strongly suggest to have the Chrysler, Dodge, Jeep dealer do all the work on your PAC. Oil Changes and the like are just as cheap as any other place. Plus you have established a relationship that the dealer should stand by you should you have a problem that needs help.
 
I have had 17 new Chrysler products in my life. Two were poor and had problems, a 1996 Dodge Caravan and a 2005 Jeep Liberty Diesel. Chrysler asked me both time if they could take care of the problem. The Caravan was replaced with a brand nes one. The Jeep was bought back from us and we bought another Jeep, a Compass.
 
I keep all my records, and most alwats have the dealer do all the work, except an oil change or two because I was unable to get my PAC in when they were open, due to my schedule.
 
So tlars, be alert for problems. Keep your cool when problems come, if they do. The PAC was made by humans not God, so don't expect total perfection, be reasonable with the Service Manager, but don't go along with sloppy, careless work done in haste. Except quality work, being treated with respect, and you keeping tract of when your PAC needs to be maintained as in schedule "B" in the owners manual, you PAC should deliver a long lasting vehicle for many years. Hope this helps.
 
farout
#729 of 742
Re: 08 pacifica transmisson problem want to get buy back please help!! [hollybarry] by farout
Nov 13, 2009 (5:00 pm)
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Replying to: hollybarry (Nov 11, 2009 5:06 pm)

hollybarry: You Should GO PERSONALLY to the General Manager or owner of the dealership you bought the PAC from and with a cool calm mannor tell her or him what you are expereicing and ask hime to either resolve the issues or ask him or her to what he is willing to do. Also ask the ZONE REP to get involved. This should get some action. IF not and things are unbarable, file with the state you live in under the Lemon law. W could not be more pleased with our PAC. Maybe the GM or Owner can turn things around for you, I hope so.
 
farout
#730 of 742
Re: 08 pacifica transmisson problem want to get buy back please help!! [farout] by hollybarry
Nov 14, 2009 (5:55 am)
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Replying to: farout (Nov 13, 2009 5:00 pm)

Thanks, Farout, I prolly will talk to the owner, after the holidays when I'm ready to tackle this head-on again. This all gets a little tiring when there's other life problems. BTW, someone in here said they get 21 to 23 local MPG? Come ON!!!!!! I get 13-14 local and 17 on the freeway. My '76 Buick LaSabre V8 never took as much gas.
 
OMG!!!!!!!!!!!!!!!!

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