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Chrysler Pacifica Transmission Problems

742 messages,  Last post on Nov 20, 2009 at 5:32 AM

You are in the Chrysler Pacifica Maintenance & Repair Forum. Your Host is kcram

What is this discussion about? Chrysler Pacifica, Transmission, Wagon


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#655 of 742
Re: Best deals on max care warranties? [gthos] by ksearcy
Mar 15, 2009 (6:21 pm)
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Replying to: gthos (Mar 14, 2009 10:36 am)

To the gentleman looking for a Max Warranty. I am a veteran of 2 Pacificas, a 2004
(took approx a year of trips to the service dept to get straightened out, almost) and
a 2007 (I just threw in the towel on this one, new torque converter, numerous
reflashes, new strut on right side, new motor mount, all prior to 10,000 miles on the od. Even while the car was still under factory warranty and I also had purchased
the Max Warranty, I had a knocking noise in the right front of the vehicle, the car
would upshift while slowing down, It still had the 1800rpm shudder. They began
telling me that thay couldn't duplicate these problems (there's nothing wrong with
the car therefore there's nothing to fix). What I'm saying is please don't throw good
money after bad, no matter how many warrantys you have, these cars are not
worth the grief, either the dealers can't or don't want to fix them. I fixed my Pacifica
problems by trading it for a Lincoln MKX, the difference is like night and day. The
mkx (or it's sister the ford edge) shifts so smoothly it's undetectable a lot of the
time, when you do notice it shifting, it's extremely smooth and quiet. In Kansas City where I live a 2008 Edge is selling for about $19,000. I'd strongly suggest that
before you spend any more money on the Pacifica, that you go test drive one of these vehicles, you won't be sorry.
#656 of 742
Re: Best deals on max care warranties? [ksearcy] by bulldozer
Mar 16, 2009 (5:11 am)
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Replying to: ksearcy (Mar 15, 2009 6:21 pm)

I'll agree with you! That is what finally solved my problems. It was a shame because the PAC could have been a realy nice vehicle, but there is just something not quite right about the majority of them. I truly believe that there is a design problem with the way the drivetrain is mated with the chassis that simply cannot be fixed. Not now and certainly not by repeated visits to service department personel that keep saying they can't find anything wrong with the car. To me, it sounded almost rehearsed-like they thought I would just forget about it and it would go away. What it boiled down to was that I couldn't see myself making payment after payment while the car would spend at least 10 days out of the month mired somewhere in the depths of a service shop that had no intention of actually working on it. Oh, and by the way-I STILL to this day have not received a return phone call from a Chrysler representative concerning any of my claims. None. Nada. Zilch. And I never even raised my voice to the customer-no-service agents! (If that doesn't tell you anything) Oh well... I am just glad I don't have the PAC anymore!
#657 of 742
Re: Best deals on max care warranties? [ksearcy] by tlars
Mar 16, 2009 (9:13 am)
Reply

Replying to: ksearcy (Mar 15, 2009 6:21 pm)

Thanks! But we just bought this thing...I doubt if the dealer (even though it's a dodge/chrysler dealer) will buy back the car based on reputation. I'll have to get my own probable cause.
 
Right now, other than the oil drops, we haven't experienced things I'm reading about. It's the perfect size and the limited offered all the toys for what we wanted and for what we paid...we couldn't match it up to anything else. A base model Cx-9 was still thousands more.
 
I always tend to be optomistic...so lets hope for the best! I figure it this way, with an extended warranty - it presents a hard case for them not to try and make it right. No warranty - tough luck.
#658 of 742
by 07_pacowner
Mar 18, 2009 (2:32 pm)
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How do you know if the Pacifica's motor mounts are defective? What should I be looking for? My Pac slams into third gear and it is very aggravating!
#659 of 742
Re: Best deals on max care warranties? [ksearcy] by d08
Mar 18, 2009 (4:31 pm)
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Replying to: ksearcy (Mar 15, 2009 6:21 pm)

Did you trade this when you still owed alot on it. I have had mine one year and several flashes also, same problems you have had. Looks like they will never be able to fix these problems. I would love to trade but I would be in the hole. It has only 12,000 miles on it and had problems every since 1,000 miles. Any suggestions???
 
Thanks
#660 of 742
Re: [07_pacowner] by farout
Mar 19, 2009 (7:10 am)
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Replying to: 07_pacowner (Mar 18, 2009 2:32 pm)

07 PACOWNER. WELCOME TO THE FORUM! These mounts are oil filled. The only way to get an idea is do you see oil drips on where you park at night? We live in the hills and we park outside on gravel, so we could not see any drips of oil. So the only way to tell for sure is to take it to your dealer.
 There is a recall reflash for the slaming into gear. I believe most of the problems that some are having with their PAC's are made unbarable by really incopentant service departments. I am very glad to have a super great dealership where I go for service> my orignal selling dealership closed a week ago, so I travel about 30 more minuets more to get excellent service.
 
I am very pleased with out PAC and it has had most of the typical problems others have has, but I had a dealer that invested the time to find a solution that worked. So I hope you are as fortunate as me.
 
farout
#661 of 742
Re: Best deals on max care warranties? [d08] by farout
Mar 19, 2009 (7:32 am)
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Replying to: d08 (Mar 18, 2009 4:31 pm)

d08: Being upside down in a vehicle is more common that you have any idea. The sad fact is financing is not what it was two years ago. Most vehicles financed for more than 48 months are upside down for most of the contract until the last 6 months. Those of us on a 60 or 72 or 84 month contract are stuck for a long time.
 
The worst thing to do is roll this negative equity into a new loan. High interest is a curse, you get burried in debt that takes nearly a decade to get out of, if you keep the vehicle.
 
I would suggest you go to the dealership and talk to the General manager. Tell him you need his or her help in getting this PAC's problems taken care of. Ask, but with authority, to get a loner or a demo while your is being fixed. See if this works. Keep us posted.
 
farout
#662 of 742
by Biggd1999
Mar 23, 2009 (7:28 am)
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I got a little bit of good news this morning.
 
I called the dealer I bought the car from a week or so ago and explained to my sales guy all the issues I have had with it for the last year (bought last april). Well he called me back this morning and asked me to bring it in to them for inspection. They will waive the 90.00 inspection fee and give me a loaner while my car is in the shop.
 
This dealer is about an hour from my house, they worked on it the first time for the vibration and shuddering but since they are so far away I have been taking it to the local dealer. They ran my VIN and got all the service workups on it and the first question my sales guy asked me is, why didn't they look at the TC ? .. I was baffled.. I told him I tried and tried but they ignored my request..
 
So I take it in Wed morning so they can look at it.. I will update after that. Hopefully with some good news!
#663 of 742
by Biggd1999
Mar 26, 2009 (7:43 am)
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I took my car into the dealer yesterday and they explained to me that all Pac's have this shudder in them around the 15-2k rpm range. He said it happens due to the Pac being designed for fuel economy and that it's in such a low gear and keeps it there until the last minute to upshift to help mpg. He was able to explain to me exactly what I was feeling without driving it. He did drive it and said he felt it.
 
He also told me they have replaced a ton of TC on the Pac's and said if I had a bad one it would feel like I was driving over rumble strips which mine does not do.
 
They ran the diagnostics on it and everything is up to date.. so I guess I live with it..
#664 of 742
Re: [Biggd1999] by farout
Mar 26, 2009 (9:11 am)
Reply

Replying to: Biggd1999 (Mar 26, 2009 7:43 am)

Biggd1999: It is hard to describe what a shudder feels like, and to be very honest I have called it a lugging of the engine rather than a shudder. I do think he is right, but it should be only when you are gently moving on. A fast start should not have the shudder. Our PAC has 37,000 miles on it and only once in a while do we notice it, and I think it is not that of an issue for us.
 
Hey here is one for the books, our computer said we were getting 30 to 33.6 mpg on the open road after we filled up. Well when we filled up it was really about 26 mpg. Warmer temps sure effects gas mileage on our Pac. Have you noticed this as well?
 
farout

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