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Chrysler Pacifica Transmission Problems

746 messages,  Last post on Nov 30, 2009 at 11:22 AM

You are in the Chrysler Pacifica Maintenance & Repair Forum. Your Host is kcram

What is this discussion about? Chrysler Pacifica, Transmission, Wagon


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#650 of 746
Re: Best deals on max care warranties? [farout] by tlars
Mar 13, 2009 (7:23 am)
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Replying to: farout (Mar 13, 2009 5:21 am)

Farout -
 
the only issue I can see right now is the few drops of oil coming from the rear. I've read about the tranny leaking and something about the torque converter. I just need to make time to establish a relationship with a local dealer to have it worked on and hopefully get a loaner car. We bought the vehicle from a Dodge dealer out of town (about 150 miles away). We still have the factory 3/36 warranty until May 10, 2010.
 
We put on about 10,000 miles per year. I'm wanting to stick with a Chrysler warranty. Something about getting a 3rd party in the mix doesn't seem appealing.
 
Otherwise we love our PAC Limited. I can't beliee I over looked these in the past.
#651 of 746
Re: [farout] by Biggd1999
Mar 13, 2009 (10:48 am)
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Replying to: farout (Mar 13, 2009 5:49 am)

Oh I know what your saying.. it's just that I see the issues, feel the problems but every time I take it in there they can't replicate any issues and it drives me nuts..
 
Thanks for clarifying the mileage, I knew I wasn't going crazy, I remember the read out saying 420 on almost every fill up and know I am lucky to see 355. The last tank of gas I got and that was with the needle on E and the computer saying 25 miles to empty, I got 290 miles on one tank of gas...
 
I just called my dealer and spoke to my sales guy. He is going to run my vin and see what has been going on with my car. He did speak to the delearship owner and that is the first step. After he looks at the service history they will escalate it to the Chrysler area rep to see what they will do for me since it is out of warranty..
 
Cross my fingers something happens.
#652 of 746
Re: Best deals on max care warranties? [farout] by tlars
Mar 14, 2009 (10:22 am)
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Replying to: farout (Mar 13, 2009 5:21 am)

I spoke with a rep named Diane at www.chryslerwarranty.com and she said their warranties must be paid in full. She was very short about it. Based on her personality or lack of...I can say I will not buy from them. She's not doing their division any favors. I HATE BAD CUSTOMER SERVICE!!!
 
The search for a good extended warranty goes on.
#653 of 746
Re: Best deals on max care warranties? [tlars] by gthos
Mar 14, 2009 (10:36 am)
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Replying to: tlars (Mar 14, 2009 10:22 am)

I started looking yesterday myself. First I called Chrysler (Chrysler Service Contracts - www.chysler.com/en/service_contracts ) They were a little "short" with me also. Then I called the dealer. They quoted the same thing for just over $200 cheaper, but I'm still shopping. The dealer uses Fidelity for their policies. May want to check directly with Fidelity I suppose.
#654 of 746
Re: Best deals on max care warranties? [gthos] by rhollis
Mar 14, 2009 (11:07 am)
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Replying to: gthos (Mar 14, 2009 10:36 am)

Chrysler ends to be short and snippy. I wrote to the Vice Pesident of North American and the only response that I received was a call from a nameless female who said, "We're not going to do anything because you filed for arbitration." I can only assume that this call was in response to my letter, but I had no way of knowing.
#655 of 746
Re: Best deals on max care warranties? [gthos] by ksearcy
Mar 15, 2009 (6:21 pm)
Reply

Replying to: gthos (Mar 14, 2009 10:36 am)

To the gentleman looking for a Max Warranty. I am a veteran of 2 Pacificas, a 2004
(took approx a year of trips to the service dept to get straightened out, almost) and
a 2007 (I just threw in the towel on this one, new torque converter, numerous
reflashes, new strut on right side, new motor mount, all prior to 10,000 miles on the od. Even while the car was still under factory warranty and I also had purchased
the Max Warranty, I had a knocking noise in the right front of the vehicle, the car
would upshift while slowing down, It still had the 1800rpm shudder. They began
telling me that thay couldn't duplicate these problems (there's nothing wrong with
the car therefore there's nothing to fix). What I'm saying is please don't throw good
money after bad, no matter how many warrantys you have, these cars are not
worth the grief, either the dealers can't or don't want to fix them. I fixed my Pacifica
problems by trading it for a Lincoln MKX, the difference is like night and day. The
mkx (or it's sister the ford edge) shifts so smoothly it's undetectable a lot of the
time, when you do notice it shifting, it's extremely smooth and quiet. In Kansas City where I live a 2008 Edge is selling for about $19,000. I'd strongly suggest that
before you spend any more money on the Pacifica, that you go test drive one of these vehicles, you won't be sorry.
#656 of 746
Re: Best deals on max care warranties? [ksearcy] by bulldozer
Mar 16, 2009 (5:11 am)
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Replying to: ksearcy (Mar 15, 2009 6:21 pm)

I'll agree with you! That is what finally solved my problems. It was a shame because the PAC could have been a realy nice vehicle, but there is just something not quite right about the majority of them. I truly believe that there is a design problem with the way the drivetrain is mated with the chassis that simply cannot be fixed. Not now and certainly not by repeated visits to service department personel that keep saying they can't find anything wrong with the car. To me, it sounded almost rehearsed-like they thought I would just forget about it and it would go away. What it boiled down to was that I couldn't see myself making payment after payment while the car would spend at least 10 days out of the month mired somewhere in the depths of a service shop that had no intention of actually working on it. Oh, and by the way-I STILL to this day have not received a return phone call from a Chrysler representative concerning any of my claims. None. Nada. Zilch. And I never even raised my voice to the customer-no-service agents! (If that doesn't tell you anything) Oh well... I am just glad I don't have the PAC anymore!
#657 of 746
Re: Best deals on max care warranties? [ksearcy] by tlars
Mar 16, 2009 (9:13 am)
Reply

Replying to: ksearcy (Mar 15, 2009 6:21 pm)

Thanks! But we just bought this thing...I doubt if the dealer (even though it's a dodge/chrysler dealer) will buy back the car based on reputation. I'll have to get my own probable cause.
 
Right now, other than the oil drops, we haven't experienced things I'm reading about. It's the perfect size and the limited offered all the toys for what we wanted and for what we paid...we couldn't match it up to anything else. A base model Cx-9 was still thousands more.
 
I always tend to be optomistic...so lets hope for the best! I figure it this way, with an extended warranty - it presents a hard case for them not to try and make it right. No warranty - tough luck.
#658 of 746
by 07_pacowner
Mar 18, 2009 (2:32 pm)
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How do you know if the Pacifica's motor mounts are defective? What should I be looking for? My Pac slams into third gear and it is very aggravating!
#659 of 746
Re: Best deals on max care warranties? [ksearcy] by d08
Mar 18, 2009 (4:31 pm)
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Replying to: ksearcy (Mar 15, 2009 6:21 pm)

Did you trade this when you still owed alot on it. I have had mine one year and several flashes also, same problems you have had. Looks like they will never be able to fix these problems. I would love to trade but I would be in the hole. It has only 12,000 miles on it and had problems every since 1,000 miles. Any suggestions???
 
Thanks

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