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Chrysler Pacifica Transmission Problems

749 messages,  Last post on Dec 04, 2009 at 8:16 AM

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What is this discussion about? Chrysler Pacifica, Transmission, Wagon


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#647 of 749
Re: Best deals on max care warranties? [tlars] by farout
Mar 13, 2009 (5:21 am)
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Replying to: tlars (Mar 11, 2009 1:25 pm)

tlars: Call 1800-992-1997 ans slect service contract. Speak to the rep, about the 3 years interest free Service contract. Call you dealer and ask what is his very best deal on a service contract. Google Chrysler service contracts and there you will find discounted chrysler service contracts.
 
You don't say how many miles you drive in a typical 4 year period. With all the goodies on a limited I personally sure would want the Max Care. However, if getting together the money for the Service Contract is tight then perhaps the 3 year interest Sehe one to go with, as the other ones you have to russel up the dough. But call as many and see wher you think would fit you best.
 
Have you had any problems with you PAC? Is your PAC an AWD, and what kind og mpg do you get? Hope this helps.
 
farout
#648 of 749
Re: Best deals on max care warranties? [farout] by rhollis
Mar 13, 2009 (5:30 am)
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Replying to: farout (Mar 13, 2009 5:21 am)

If you belong to AAA, it wouldn't hurt to check with them. I have a number of customers who have service contracts, and when it comes down to the time for the company to pay, they often do not for any one of a number of strange reasons. I believe that AAA costs a little more, but they have been around for a while. Many of the companys want the repairer to disassemble and then tie up space on a lift for a few days while they send out an adjuster. Others simply approve the repair and send the check. I have no idea how you find out who does what, however.
#649 of 749
Re: [Biggd1999] by farout
Mar 13, 2009 (5:49 am)
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Replying to: Biggd1999 (Mar 10, 2009 2:38 pm)

Biggd1999: Your dearler has no Psychological training to say you you are crazy.....so don't let tell you that you are crazy, Perhaps it's the dealers Service Department that has mential issues in dealing with customers......lol. Tell them your headed for a brake down if they don't fix the PAC, and that brake down mayhappen in the show room and that you black out and start crashing glass, and have the strenght of the HULK. Now that they just might want to take your word for.
 
The computer averages what you mpg was upon fill up and then based on that mpg projects how far you can go, thuss the 353 miles is arrived at. Some times my read out is 420, and sometimes it reads out 360 to the 420 miles. I don't hold that too close, eccept when it says 40 or so miles until empty. That I do pay attention to.
 
Now you couls leave the PAC for them to work on, after leaving them with the keys, make sure you have the other key with you, upon just befor leaving with the doors lockes hit the Panic buttom and see if they scramble to shut off the alarm, maybe they might move into the shop the fix it. Go by the dealer a couple of times, if you PAC is still sitting there hit the ppPanic alarm everytime you drive by. Now that could be fun. They just might think you PAC is haunted.
 
Years ago I had 1954 Chevy Convertable. I put a switch that when some opened the hood a 1933 Forf ugaaa horn would go off if I did not turm the horn off. A few times back when they washed your windshiled and checked the oil a few station attendents bumped their heads. Most generally I got some not so nice words said. Heck, life has to have some funny moments, keeps the boredum out of the day.
 
Keep us posted.
 
farout
#650 of 749
Re: Best deals on max care warranties? [farout] by tlars
Mar 13, 2009 (7:23 am)
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Replying to: farout (Mar 13, 2009 5:21 am)

Farout -
 
the only issue I can see right now is the few drops of oil coming from the rear. I've read about the tranny leaking and something about the torque converter. I just need to make time to establish a relationship with a local dealer to have it worked on and hopefully get a loaner car. We bought the vehicle from a Dodge dealer out of town (about 150 miles away). We still have the factory 3/36 warranty until May 10, 2010.
 
We put on about 10,000 miles per year. I'm wanting to stick with a Chrysler warranty. Something about getting a 3rd party in the mix doesn't seem appealing.
 
Otherwise we love our PAC Limited. I can't beliee I over looked these in the past.
#651 of 749
Re: [farout] by Biggd1999
Mar 13, 2009 (10:48 am)
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Replying to: farout (Mar 13, 2009 5:49 am)

Oh I know what your saying.. it's just that I see the issues, feel the problems but every time I take it in there they can't replicate any issues and it drives me nuts..
 
Thanks for clarifying the mileage, I knew I wasn't going crazy, I remember the read out saying 420 on almost every fill up and know I am lucky to see 355. The last tank of gas I got and that was with the needle on E and the computer saying 25 miles to empty, I got 290 miles on one tank of gas...
 
I just called my dealer and spoke to my sales guy. He is going to run my vin and see what has been going on with my car. He did speak to the delearship owner and that is the first step. After he looks at the service history they will escalate it to the Chrysler area rep to see what they will do for me since it is out of warranty..
 
Cross my fingers something happens.
#652 of 749
Re: Best deals on max care warranties? [farout] by tlars
Mar 14, 2009 (10:22 am)
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Replying to: farout (Mar 13, 2009 5:21 am)

I spoke with a rep named Diane at www.chryslerwarranty.com and she said their warranties must be paid in full. She was very short about it. Based on her personality or lack of...I can say I will not buy from them. She's not doing their division any favors. I HATE BAD CUSTOMER SERVICE!!!
 
The search for a good extended warranty goes on.
#653 of 749
Re: Best deals on max care warranties? [tlars] by gthos
Mar 14, 2009 (10:36 am)
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Replying to: tlars (Mar 14, 2009 10:22 am)

I started looking yesterday myself. First I called Chrysler (Chrysler Service Contracts - www.chysler.com/en/service_contracts ) They were a little "short" with me also. Then I called the dealer. They quoted the same thing for just over $200 cheaper, but I'm still shopping. The dealer uses Fidelity for their policies. May want to check directly with Fidelity I suppose.
#654 of 749
Re: Best deals on max care warranties? [gthos] by rhollis
Mar 14, 2009 (11:07 am)
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Replying to: gthos (Mar 14, 2009 10:36 am)

Chrysler ends to be short and snippy. I wrote to the Vice Pesident of North American and the only response that I received was a call from a nameless female who said, "We're not going to do anything because you filed for arbitration." I can only assume that this call was in response to my letter, but I had no way of knowing.
#655 of 749
Re: Best deals on max care warranties? [gthos] by ksearcy
Mar 15, 2009 (6:21 pm)
Reply

Replying to: gthos (Mar 14, 2009 10:36 am)

To the gentleman looking for a Max Warranty. I am a veteran of 2 Pacificas, a 2004
(took approx a year of trips to the service dept to get straightened out, almost) and
a 2007 (I just threw in the towel on this one, new torque converter, numerous
reflashes, new strut on right side, new motor mount, all prior to 10,000 miles on the od. Even while the car was still under factory warranty and I also had purchased
the Max Warranty, I had a knocking noise in the right front of the vehicle, the car
would upshift while slowing down, It still had the 1800rpm shudder. They began
telling me that thay couldn't duplicate these problems (there's nothing wrong with
the car therefore there's nothing to fix). What I'm saying is please don't throw good
money after bad, no matter how many warrantys you have, these cars are not
worth the grief, either the dealers can't or don't want to fix them. I fixed my Pacifica
problems by trading it for a Lincoln MKX, the difference is like night and day. The
mkx (or it's sister the ford edge) shifts so smoothly it's undetectable a lot of the
time, when you do notice it shifting, it's extremely smooth and quiet. In Kansas City where I live a 2008 Edge is selling for about $19,000. I'd strongly suggest that
before you spend any more money on the Pacifica, that you go test drive one of these vehicles, you won't be sorry.
#656 of 749
Re: Best deals on max care warranties? [ksearcy] by bulldozer
Mar 16, 2009 (5:11 am)
Reply

Replying to: ksearcy (Mar 15, 2009 6:21 pm)

I'll agree with you! That is what finally solved my problems. It was a shame because the PAC could have been a realy nice vehicle, but there is just something not quite right about the majority of them. I truly believe that there is a design problem with the way the drivetrain is mated with the chassis that simply cannot be fixed. Not now and certainly not by repeated visits to service department personel that keep saying they can't find anything wrong with the car. To me, it sounded almost rehearsed-like they thought I would just forget about it and it would go away. What it boiled down to was that I couldn't see myself making payment after payment while the car would spend at least 10 days out of the month mired somewhere in the depths of a service shop that had no intention of actually working on it. Oh, and by the way-I STILL to this day have not received a return phone call from a Chrysler representative concerning any of my claims. None. Nada. Zilch. And I never even raised my voice to the customer-no-service agents! (If that doesn't tell you anything) Oh well... I am just glad I don't have the PAC anymore!

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