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Chrysler Pacifica Transmission Problems

746 messages,  Last post on Nov 30, 2009 at 11:22 AM

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What is this discussion about? Chrysler Pacifica, Transmission, Wagon


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#583 of 746
Re: Pacifica Cold Temperature Overdrive Problem [waterdr] by rhollis
Jan 11, 2009 (10:23 am)
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Replying to: waterdr (Jan 11, 2009 6:44 am)

The transmission will not shift into overdrive until it is up to operating temperature. Even in Siberia this should not be more that 10 or 15 minutes.
#584 of 746
07 Pacifica transmission issues by Biggd1999
Jan 12, 2009 (7:41 pm)
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I bought my 07 Pacifica in April 08 with 19k miles on it. It's 4.0L, AWD and I am also experiencing all the shudder issues as many of you, the famous clunking in the front passenger suspension and drivetrain vibration when sitting in park or at a stop light while brake is applied and car in gear. I can actually feel the seat vibrate. I have kept all my work orders from the dealer as I take it in. The last time I was in I asked them specifically to check the TC and they blew me off. They couldn't duplicate any of the issues, I took a ride with two techs at different times,one said he could feel the shudder and there is something wrong, the second said he couldn't feel anything that it's just like every other Pacifica out there.
 
Here is the log
 
1st visit - Front end alignment to fix crooked steering wheel.
2nd visit - Replaced left outer tie rod end to fix clunk in front end.
               Replaced both front and rear engine mounts for the shudder\vibration issue
3rd visit - Replaced inner tie rod and set toe to attempt 2nd fix at the clunking
              Reset the alignment to fix it from the 1st visit
4th visit - Replaced rear motor mount (mount seperated from rubber)
              Replaced strut and mount and aligned the front end for clunking 3rd time!
              Flashed TCM per TSB for shudder
5th visit - Could not duplicate shudder\vibration, clunking or a rattle when the car starts after it has sat for a few days.
 
The car is currently at 35,800 miles and I am about ready to just go park it at the dealer and tell them I don't want it back until it's fixed. I am tired of it and all the hassle of taking the car in not to mention the warranty is almost up.
 
I have no clue if the TC was ever replaced and when I mentioned it they also told me my car was manufactured after the TC issues. I am at a loss here, can I demand them to replace the TC? From reading on here that is the issue.. The shudder happens between 1500-2000 rpms and it doesn't matter what gear I am in. If the rpms are above 2k there isn't any shudder.
 
Any information or advice is greatly appreciated !
#585 of 746
Re: 07 Pacifica transmission issues [Biggd1999] by farout
Jan 16, 2009 (10:47 am)
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Replying to: Biggd1999 (Jan 12, 2009 7:41 pm)

Biggd1999: Welcome to the forum. As I look over your list it seems like there have been a viariety of issues looked at. Does your Service Manager want to help you, and is he responsive? If he is than you have a good dealer so stick with that dealer. If not then that is a horse of a different color.
 
It makes no difference if you bought you PAC new or not, you can ask the service dept. for the build date and the in service date. My PAC was made on Dec. 12, 06. And it was near the end of those with TC issues. You can request the service record for this PAC, that will tell you if the TC has been replaced as well as other issues.. If you did not buy a Chrysler Service Contract you should id you intend to keep the PAC. Too bad you did not get the Lifetime Power Train Warranty.
 
the rpm's are exactlly what is the same as everyone elses rpm shudders. Mine only does it in 6th gear. My TC was replaced already but the dealer is thinking the TC needs to be replaced again. I agree, we need to just get the shudder to happen when the test drive happens. I hope this helps. Let me know if there is something else.
 
farout
#586 of 746
Re: 07 Pacifica transmission issues [farout] by faschulz
Jan 17, 2009 (7:09 am)
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Replying to: farout (Jan 16, 2009 10:47 am)

Hello again last monday the guy from Chrysler called me and told me to took my car again for a test drive with the service manager so can he anowledge that the problem still in my car and based on that he can take a determination in what to do at the beginning I told him that I have been doing that the last 16 months and takes much of my time every time I drop the car, he told me that the report from the people that he sent said that the car was working fine ,even that he order to change all engine mounts, insulators and re flash transmission so at the end he felt something I guess. I spoke with one lawyer that I have as plan B just in case thinks goes wrong for me and told me to go to his office that he was planning to do something more than the lemon law and of course told me to bring my check book because there were some court fees involved, that did not sound right to me I just want my money or a replacement in good working condition I don't want to harm any one. After this I took the car to the dealer for the test drive they felt all the shudder and kick back from the transmission in 0 to 10 to 0 they are about to call Chrysler on monday I'll keep posted.
#587 of 746
Re: 07 Pacifica transmission issues [faschulz] by juleszee
Jan 17, 2009 (8:49 am)
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Replying to: faschulz (Jan 17, 2009 7:09 am)

Sounds like you are having some luck. Chrysler will not help me with my Pac and neither will the Lemon Law, Cant find a Lawyer around here that will with it. hruey dont offer abritration where i live.
My Transmission is bad, vehicle doesnt start all the time. They think my computer is going out ( according to another shop) no warning lights etc.. Its a piece of junk. Cant get help anywhere with it. I cant even trade it in, the other dealerships tried to drive it and they wouldnt even give me 10,000 for it. they offered me 9800.00 .. I was shocked!! when it was new paid well over 32,000 for it. talk about a decline in value. I just dont know what to do. any advice would be great.
#588 of 746
Declined Value on the PAC by farout
Jan 17, 2009 (9:51 am)
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#589 of 746
$ value on the PAC by farout
Jan 17, 2009 (10:07 am)
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I looked at the NADA & KBB yesterday. The PAC AWD Touring fro the 2007 is as followes. NADA clean trade in $ 14, 475. Clean Retail $ 17,025
KBB Clean trade in $ 13,000 nas clean retail $ 17,615.
 
I deffinately think this is horrid! But, the auto industry has tanked even for used vehicles. For me I am in over my head in upside down equity, and how! However remember that you can buy a new 2008 PAC AWD Touring for less than half the sticker right now. New Chevy thucks, Dodge and Ford are at the auto auction not even selling afor half sticker price. No matter what vehicle the market is as low as we will ever see.....I hope By what I have read and heard this auto industries is far from being over, 2009 is expected to be just as bad or maybe even deeper problems. I think we will see the time that you will order the vehicle of your choosing and get it in 60 days. Much like in the late 1040's and early fifties..
 
The best solution is to ride this out. That is unless you are planing bankrupcy, or willing to keep paying for a dead horse I don't see any other options. The LifeTime Limited Powertrain Warranty is a major reason to keeping my PAC and we really like the vehicle.
 
farout
#590 of 746
Re: 07 Pacifica transmission issues [farout] by Biggd1999
Jan 18, 2009 (1:42 pm)
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Replying to: farout (Jan 16, 2009 10:47 am)

farout: Thank you for the information. I am taking the car in tomorrow morning to have it looked at. I have not had any contact with the service manager yet as the desk people were very helpful until this last visit. When I called to make the appt I spoke with a certain individual that has been more than helpful until this call. When I mentioned who I was she took an attitude. The last time I was in there I drove an 08 with less than 100 miles on it and it was worse than my 07 and it was brand new. Her reply to me when I mentioned my name was " Didn't you drive another pacifica the last time you were here and you said it was just as bad as yours" I told her yes I did, but that doesn't mean there's not something wrong with my car.
 
I think I will call the dealership prior to my arrival tomorrow and speak directly with the service manager with all my paperwork prior to taking it into the service dept for check in. I will update as to what happens tomorrow.
#591 of 746
Re: 07 Pacifica transmission issues [Biggd1999] by rhollis
Jan 19, 2009 (5:19 am)
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Replying to: Biggd1999 (Jan 18, 2009 1:42 pm)

I think that the service people become frustrated because the Chrysler engineers do not know how to fix the problems. Simply throwing parts at the car as they did with mine (converter, sway bar busings, motor mounts, right front strut, steering rack, and reflashing numerous times, and telling me that various problems were either normal or not experienced) did not make any improvement. In fact, the car was always worse after it left the dealer. It is no wonder that the car manufacturers are in trouble.
#592 of 746
Re: 07 Pacifica transmission issues [rhollis] by farout
Jan 19, 2009 (2:43 pm)
Reply

Replying to: rhollis (Jan 19, 2009 5:19 am)

rhollis: I think it's NOT Chrysler engineers that don't know how to fix the problems. The real problem is the Tec's don't want to spend the time waiting for the STAR system and often that takes 15 minuets to get connected and on line with authorization to fix the problem in the correct way. Ther tec's get paid the same to throw parts at the problem as they precieve it to be. The people you had work on your PAC proved that very clearly, didn't they?
 
The evidence is there, there are many 07 PAC's that have no problems after the TC was replaced, if the tec's got the correct TC to replace the old TC with. The place that did my TC a year ago last Dec. ordered the wrong one. The place I go to now said the job was done wrong. I can't fault the engineers for a tec's laziness in not contacting STAR. The dealership I bought four vehicles from has all but closed, so there is no reason to get upset, at least as far as I am concerned.
 
Re flashing is common, especially if a driver has abused the vehicle, or the computer has a glitch or the vehicle has been driven hard.
 
Rhollis, ALL vehicle manufacturers are in trouble now. This is a world wide trouble, not just US made vehicles by any means. Name me one vehicle manufacturer that offers a Limited LifeTime Powertrain Warranty, besides Chrysler. You can't, no one else does. If you think Chrysler screwed you bad, you should read what GM or Ford does with owners that got defective vehicles. They pay big mileage fees, and low KBB is what you just might get.
 
As I recall you faced a up hill battle because of situations that just did not work out for you. However you did eventually get satisfaction, even if it was not exactally what you wanted. I too, have had a buy back on a 2005 Jeep Liberty CRD. I spent hours and hours in the customer's waiting room. I made 25 trips to the dealer which was almost 100 miles per trip. I did not get exactally what I wanted, but there was give and take on Chryslers side and mine. I think Chrysler got a better deal than me, but I still consider it fair. The fact is it just is not worth the effort to continue complaining about how I feel. I was on the Jeep Liberty CRD forum, when I got my buyback deal, I saw that a number of those in the forum liked their CRD's, even with the problems that were in the diesel engines, they were pleased. I left the forum and moved on to this forum. Once in a while I drop a note just to say hi and see what's happening.
 
RHOLLIS MAYBE IT'S TIME TO QUIT COMPLAINING ABOUT HOW RAW A DEAL YOU GOT, AND MOVE ON TO YOUR NEW FORUM. Frankly I am pleased with my PAC and nothing you say is going to help anyone here. I wish there were a better way to say I am sorry it did not world out better for you, but enough is enough. If you can't say something good, don't say it. No bad feelings, just there is nothing left for you to complain about. Please, time to move on.
 
farout

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