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Wagons Chrysler Pacifica Chrysler Pacifica Maintenance & Repair Chrysler Pacifica Transmission Problems
742 messages, Last post on Nov 20, 2009 at 5:32 AM
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Replying to: farout (Dec 09, 2008 5:01 pm) I called the 1-800-992-1997 Chrysler number 6 times inside of a month. Sure, they are apologetic, sincere, and make it seem like they are really concerned, but they are all reading some kind of cue card or something. No D.M., or any mananger for that matter, has ever called me back at all. I was told by one of the customer service agents to call the dealership, and the G.M. there could get a hold of him faster for me. So I called the G.M. only to be told that the D.M.'s spot has been eliminated - as well as the service department rep's position. ALL my messages were sent somewhere alright! Trouble is, no one is ever going to get them. Everyone else at Chrysler is afraid now to recommend spending any money on anything for fear of losing their jobs! The dealership that sold me my PAC is getting no support from Chrysler at all - service department or otherwise - to assist me with my problems. All you efforts may have been rewarded at the time you had your issues, but I'm afraid my luck has simply run out. Unfortunately for me, Chrysler is worried more about being "bailed out" than to help someone who has had a ongoing problem with their product for over a year now. This is extremely sad! One thing I can say - Hats of to the new service manager at the selling dealership! He offered to work on my PAC like it was his own, and he did exactly that. He accomplished more with that car in 24 hours than any other tech or shop accomplished in the past year. Almost all of the pulling to the right is gone, and he went the extra mile - WITHOUT much Chrysler help - for me. I don't know what he did to make it steer straighter, but it just does. Enough to be able to live with the car for a while, anyway. But when I am able, I will probably just trade out of it - and I doubt it will be another Chrysler product! |
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Replying to: farout (Dec 09, 2008 5:10 pm) |
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Replying to: farout (Dec 09, 2008 5:01 pm) with the new mounts the shudder feels less but still there and the stop and go kick back from the transmission still there. the service advisor told me that Chrysler is about to call me and give me some offer, I've been waiting and nothing I'm calling them today to know wat to do. |
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My thoughts? I believe that in 2007, when the PAC received the 4.0 L V-6 engine and 6-speed transmission, not enough was done to properly mate the drivetrain to the vehicle itself. From 2006 on back, the PAC had the 3.5 L V-6 with the 4-speed transmission, and there were far fewer drivablity issues such as the ones we are all experiencing. The 4.0 L engine has way more torque than the previous 3.5 L, and of course the 4-speed transmission is geared differently than the 6-speed. Obviously, the motor mounts and isolators on the 4.0 L engine are not up to the task of holding the motor steady during acceleration or hard braking. On my 07 PAC, the firewall insulation directly behind the motor has been rubbed raw by constant contact with the motor cover - an occurence that definitely should not be happening! That is just way too much motor movement. The whole drivetrain is bending around quite a bit to allow that to happen. I have had the motor mounts replaced already, and I bet it won't be long until they need to be replaced again with that much movement under the hood. It also would help explain the need to keep "reflashing" transmission control modules so that the transmissions shift more smoothly. I also believe that something changed right around the first of 2007. A lot of 07 PACs with build dates before 1/07 aren't experiencing as much problems as the ones built after 1/07. My wifes was built in 10/06, and it is quieter, shifts smoother, and rides better than mine built in 2/07. I notice many insulation panels on hers that are not on mine (strut tower covers, underbody insulation, factory undercoat) and I have checked other PACs with similar build dates and find the same occurence. Anyone else have any thoughts on these issues?
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Replying to: bulldozer (Dec 17, 2008 6:35 am) How many miles do you have on your PAC, we have 29,600 miles. The odd thing is with the winter cold we have lost a few mpg's the worst we have gotten now is 18.5 and that is warming up the PAC so it's comfy to get in. We really like the heated seats. The one thing I am not inpressed with is the defroster, it is not the best we have ever had. However the rest of the PAC is great for us. I sure hope you can get it worked out or a bought back. farout
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I am SOO glad to have found this forum and really need advice/help. I purchased a new 2007 Pacifica this past February. A week after purchase it needed a torque converter...then it still didn't work correctly after a thousand mile break in...computer was flashed several times. It worked correctly for about 4 months and then mileage started dropping and the shifting was just all over the place...so, last week they replaced a valve gasket head and also said it had been leaking transmission fluid. Well, a week later I'm now getting 50 miles per quarter tank of gas and again shifting is all over the place with surges in the rpm...HELP!  Really, I would like to know the proceedure to try and convince them to give me a new car...friends are advising using the lemon law...what's the best way to proceed? This was purchased with the $$ from my father who passed...I'd really like a car that works. Any help is greatly appreciated.  Thanks! |
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Replying to: Scadian (Dec 28, 2008 12:18 am) Good Luck! |
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Replying to: pf_flyer (Oct 12, 2006 4:31 pm) Bottom line, is my car with 65K miles needs basically a $3000 repair. My car did not have any of the other transmission issues I see posted around here. Until the engine light went on, all seemed well and good. The only issue I needed repaired on the car was an AC issue which was addressed in year 1 under warranty and has been working ever since. Has anyone gotten to this point? Basically beyond sharing my experience, I am looking for advice on how to get Chrysler to help out with the cost of repair. The warranty was over at 2yr/30K there is no other coverage on the car. Whats the best route to get to someone of authority in Chrysler. My car is not at the dealer currently but my local repair shop. All help welcome, thank you. |
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I have a 2006 Signature Series Pacifica that I bought new. At 65,000 mile I now need a new transmission. The engine light came on, was diagnosed with a transmission issue, dealer said I needed a new transmission, recommended a rebuilt. I had my local car repair that I trust take a look and he verified the engine code was legit. Within a week the transmission totally died. Only 1st and 2nd gear working, computer keeps putting car into "limp" mode. Apply gas, car goes nowhere. Bottom line, is my car with 65K miles needs basically a $3000 repair. My car did not have any of the other transmission issues I see posted around here. Until the engine light went on, all seemed well and good. The only issue I needed repaired on the car was an AC issue which was addressed in year 1 under warranty and has been working ever since. Has anyone gotten to this point? Basically beyond sharing my experience, I am looking for advice on how to get Chrysler to help out with the cost of repair. The warranty was over at 2yr/30K there is no other coverage on the car. What's the best route to get to someone of authority in Chrysler. # to call, title to ask for? My car is not at the dealer currently but my local repair shop. All help is very welcome, thank you. |
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Replying to: Scadian (Dec 28, 2008 12:18 am) |
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