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Chrysler Pacifica Transmission Problems

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#552 of 742 Re: Shifts Quickly [dane777] by farout Nov 11, 2008 (4:38 pm)
Replying to: dane777 (Nov 11, 2008 3:50 pm) I am glad to see some action on this forum, welcome! You don't say if you have the 4. L 6 Speed or the 3.8 L with the 4 speed. Either way it seems rather odd. What is your rpm at 25 mph?   If you have the 4. L and 6 speed, There has to be amistake some place. Here is why. At 55 mpg and in 6th gear most of us are about 1600 rpm. So just as a rough guess you would be about 700 rpm. Heck that's less than the 800 the engine is runing in netural while parked. Now if you have the 3.8 L and the 4 speed which is in the Pacifica 5 seat 2 rows FWD than that is the engine and trans you have. I doubt very much that at 25 mph your in 4th lock up. If you are you need to get to the dealer and have them check it out as that just seems like it can't be.   How do you like your PAC? We have a 2007 PAC. Touring AWD and this is by far the best vehicle we have ever owned in 48 years of driving! There is just one thing we don't like! It's not paid for yet.....lol.   Please let me know what engine an trans. you have ok?   farout Replies to this message: dane777 (Nov 12, 2008 2:57 pm)
#553 of 742 Re: Shifts Quickly [dane777] by rhollis Nov 12, 2008 (5:10 am)
Replying to: dane777 (Nov 11, 2008 3:50 pm) I was told repeatedly by three different dealers (five visits) that all of the abnormal behavior that I was experiencing with my 2007 Pacifica Touring was completely normal. Two independent inspectors (one drove the car before and after repairs were attempted) stated emphatically that the behavior was not normal. I no longer own the car. Chrysler bought it back and they claimed that it was going to auction. I feel sorry for the person who feels that he is getting a good deal on a carwith only 5500 miles on it in a little over a year. Replies to this message: gthos (Nov 12, 2008 5:24 am)
#554 of 742 Re: Shifts Quickly [rhollis] by gthos Nov 12, 2008 (5:24 am)
Replying to: rhollis (Nov 12, 2008 5:10 am) How did that work with the "buy back" and in what state was that? Did they just give you your money back less mileage costs, or did you have to choose another Chrysler product to buy? I think I may be getting close to pressing that kind of matter, but don't really understand the process. I've been to two different dealers with my various problems and just when I thought the second one actually cared about providing a service, I can't get them to call me back to discuss another visit. I guess I need to just stop by and plant myself in the service managers office. Let me know about the buy-back process, please. Thank you.   Jacksonville, FL
#555 of 742 In the shop...again. by bulldozer Nov 12, 2008 (1:45 pm)
Well, I called Chrysler...again... My 07 PAC is in the shop...arain!! 2nd time calling Chrysler, and this time I took it to a different dealership than before. The service manager there seems to be a good bit more knowledgable about the problems I am experiencing which is encouraging. I am still getting the hard pull to the right under acceleration and a rough shift problem. I have paid for two seperate front-end alignmentst myself at two different service shops and they both tell me I am chasing a ghost. Front end is in perfect alignment! Got the print-out from the alignment machine to prove it! Other than that, I really like the PAC and would keep it and drive it until the darn wheels fell off (natural causes, of course). But I just can't keep fighting the steering wheel all the time, especially on long road trips. This will be the last ditch effort on my part. If I get it back and still experience the same problems yet again, I will have no other choice but to either request help from Chrysler getting out of the PAC, or go lemon law. I HATE to have to do it, but it just isn't right to accept things the way they are. I didn't intentionally purchase a constant headache, nor should I be told that the problems are all "normal" behavior for the PAC, let alone any other vehicle. Oh, by the way. My wife's 07 PAC still continues to perform flawlessly (knock-on-wood). Her PAC has been awesome since the day we got it. I won't get rid of it any time soon if it keeps up the great service record! How can two cars, identical in most respects, be so dog-gone different when it comes to road feel, performance, and servicability? I just don't get it. Maybe mine was built on a Monday morning after a weekend of partying and hers was built on a Friday afternoon when everyone was in a happy mood getting ready to do the partying!
#556 of 742 Re: Shifts Quickly [farout] by dane777 Nov 12, 2008 (2:57 pm)
Replying to: farout (Nov 11, 2008 4:38 pm) Thanks for responding. It's a 4. L. FWD. I took it to the shop and they reprogrammed the powertrain module. No difference. Next time they replaced the range sensor and a valve cover. Same problem.   Here's what it does in more detail: From a dead stop to 25 mph it will shift 4 times, the fourth feeling like overdrive but I guess it's acutally 5th gear? The shifting is not necessarily rough but I've never had a car where the shifting has been so obvoius and even distracting.   Fortunately, if don't have the shuddering/torque converter problem. Happened to see a show last night showing a transmission assembly (so now I'm an expert : )but have not stayed at a Holiday Inn Express). Wonder how many other components govern WHEN the car shifts in relation to speed and torque.
#557 of 742 Re: Shifts Quickly [dane777] by ksearcy Nov 12, 2008 (7:13 pm)
Replying to: dane777 (Nov 11, 2008 3:50 pm) I too have a 2007 pac touring, 4L, 6sp. The vehicle has had the tourque converter replaced once. It has been flashed 3 times, had a strut replaced and a motor mount replaced. It drives considerably better than it did except for rough shifts and a very low frequency rumble occasionally. All of the work was done at 10,000 miles. My car shifts gears very quickly and I am in 5th gear before I get to 30mph. I mentioned this at two dealerships, and neither showed any interest. I have driven the car another 5000 miles including a trip in the Rocky Mountains. I intend to keep driving until something major happens. I bought the extended max warranty on this vehicle, so when and if it truly is junk as I suspect, they'll be fixing it for many years to come. Thanks for the opportunity to vent, have a nice day
#558 of 742 Re: Over it... [rhollis] by faschulz Dec 09, 2008 (4:48 am)
Replying to: rhollis (Oct 15, 2008 4:25 am) I took my PAC again to the shop but this time the guys from chrysler told me to drop the car by 8 Am that the regional will be there, o.k I was there at 8 Am and he did not show that day I wanted to be there to go for the test drive with them because I did not want to heard we could "not duplicate the problem" after two days the guy finally got there and told me that he could not find nothing wrong but he order to change engine mounts (second set in one year) insulators? and quick learn for the transmission and said it shifts much better, but it still the same of course you feel it less but still there, also the front right noise was not duplicated and it bother me a lot is not very loud but is there. they told me that they will contact me to give me a proposal but it has been one week and nothing happened Replies to this message: rhollis (Dec 09, 2008 5:32 am) farout (Dec 09, 2008 5:10 pm) rhollis (Dec 16, 2008 5:49 am) farout (Dec 09, 2008 5:01 pm) bulldozer (Dec 15, 2008 7:48 pm) faschulz (Dec 17, 2008 4:38 am)
#559 of 742 Re: Over it... [faschulz] by rhollis Dec 09, 2008 (5:32 am)
Replying to: faschulz (Dec 09, 2008 4:48 am) I wish you all the best. I believe that I wrote a total of ;five (5) letters to various people at Chrysler and the only response that I ever received was a phone call from an unidentified woman after I wrote to the vice president of North American sales telling me that they intended to do nothing because I had filed for arbitration.   Is it any wonder that the Big 3 are in trouble. Thirty years ago I was at a party in Detroit and I was tallking to a just retired GM executive. He made it extremely clear that GM was in serious trouble and if they did not change their management and their flawed management policies they would get in deeper and deeper. Well!   Years ago I had a problem with a Ford Ranger. After three trips to the dealer and a phone call from my attorney, I received a refund. That sure isn't the way that it works now. Replies to this message: farout (Dec 09, 2008 5:10 pm) rhollis (Dec 16, 2008 5:49 am)
#560 of 742 Re: Over it... [faschulz] by farout Dec 09, 2008 (5:01 pm)
Replying to: faschulz (Dec 09, 2008 4:48 am) faschultz: I hope this brings some encouragement to you, at least that's my intention.   Chrysler moves what seems slow to us, but the Zone Rep has certian ways that Chrysler LLC. requires. Be patient. Nothing screws up people more than getting angery or making demands that puts the Zone Rep in a box. I personally have had a 1006 Dodge Caravan and a 2005 Jeep Liberty CDR (diesel) bought back by Chrysler, so I know what I am talking about.   Here is my opinion on what I would do If I were in your shoes. I would call your Service manager and tell him what it is you want. If you want the PAC fixed or bought back or just what it is you want/. Then ask the Service manager to call the Zone Rep what it is you want. Then call the General manager of the dealership and tell him that there hsa been some issues and the Zone Rep was going to get back to yoy and some how communication has either dropped or he is swamped with work, and ask for the G. M. to help you.   Make sure you have all your repairs and trips to the dealership documented so you have a accurate record, and can prove your issues. The records are vital for you to win your points!   Your attitude is everything! Keep your cool, do not let anger blow your case, that's what screws up more cases. Give positive praise for anyone who is helping you, say that you appreciate their help often. Remember there are stupid jerks that make threats all the time, and slam insults left and right at those who could be of help. Most of the time people are really suprised to find someone who is kind and just treating them as people just tike you. Kindness is priceless, praise is like a raise, especially if you let their boss know how helpful or thoughtful the worker was to you.   DO NOT GO TO ARBITRATION, OR THE LEMON LAW. These avenues are not in your favor, and you are on the defensive, but Chrysler then becomes the attacker. Chrysler has full time Attornies that deal with these kind of issues where they have to defend why you should get as little as possible...you never come out ahead.   Chrysler now has their 1800-992-1997 Customer Care line answered by people in INDIA! You can call that, but tell them you want to have someone who can help you with what you want, and demand you speak with someone in the USA. This too might take a day or two as well.   My Jeep Buy back started Feb. 16,2007 and was dome by April 4, 2007. It does take time.   I too have had the transmission shuddering problem. They have done a TC replacement and two reflashes after that. Mostly the shudder is gone, but in tempatures below 25 F. it does seem noticeable. My dealer is looking at it on Dec 30, 2008. So I too will see if a new reflash might do the trick.   Hope this encourages you and maybe helps you.   farout Replies to this message: bulldozer (Dec 15, 2008 7:48 pm) faschulz (Dec 17, 2008 4:38 am)
#561 of 742 Re: Over it... [rhollis] by farout Dec 09, 2008 (5:10 pm)
Replying to: rhollis (Dec 09, 2008 5:32 am) rhollis: I really have sympathy for what you you experienced with Chrysler. I am sure you felt really dumped on and let down. However, you went what you felt was the best way, or maybe the only way you could go. But......there are better ways, if the dealer is supportive and wants to help. I kinda think your dealer was just ignoring the problems. Am I right?   By what I have gathered you did get a new vehicle eventually? I encourage those with a supportive dealership to use that to the best advantage they can. I believe that's the best way to go, conditions permiting that is.   I am in hopes your new vehicle is much more to your liking.   farout Replies to this message: rhollis (Dec 16, 2008 5:49 am)

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