- #542 of 746
-
Re: Over it... [d08]
by rhollis
-
Oct 16, 2008 (4:57 am)
-
|
|
Replying to: d08 (Oct 15, 2008 2:31 pm)
What really bothered me at various dealers was that the standard answer was "problem not experienced". I offered to drive the car with a so called technician but they never took me up on my offer. I even went so far as to drive 45 minutes to the selling dealer on a Saturday as arranged by my salesman only to be told that, "we don't have time for that". Why not just poke a pencil in my eye? I am not so certain that it is Chrysler, but rather bad techs who are too lazy to try to find the problem.
|
- #543 of 746
-
Re: Over it... [rhollis]
by bulldozer
-
Oct 16, 2008 (5:18 am)
-
|
|
Replying to: rhollis (Oct 16, 2008 4:57 am)
Today, I plan to call the selling dealership and talk to the owner or president. I simply can't let this situation go without calling his attention to it. The lack of respect for me and my concerns has finally caused my blood to boil, and I feel that he should be made aware of it. He may not even care, but he will hear from me before I call Chrysler and talk with them. If I were to treat a customer at my business the way I have been treated, then I would expect to lose future business as the negative word spreads, simple as that. I hate to have to involve an attorney, but the situation may dictate the need to.
|
- #544 of 746
-
Re: Over it... [bulldozer]
by faschulz
-
Oct 16, 2008 (6:10 am)
-
|
|
Replying to: bulldozer (Oct 16, 2008 5:18 am)
my PAC got the second torque converter one month ago they did all re flashing and the car returned to bad again after few hundred of miles , I went back to the dealer and this time the service manager and the mechanic went for a ride with me
they felt the problem and again left the car, I called Chrysler to let them know my car was in the shop for tenth time and the reason because I did not want to do a lemon law was because I liked very much the car but that it will be the last time that they will have to fix it or I want a new car, they seemed very nice and receptive they gave me a claim number and asked for the miles of the car.
After that I received a call from the service manager and let me know that they were doing the best they can and were with the Chrysler technicians fixing my car
they gave me my car back and again at the beginning it felt very smooth but after few days is coming back to do bad , I'm not sure if I want that car that has been torn apart few times, today I'm driving some other cars and call Chrysler if they don't want to change my car I'll get a attorney any way they will have to pay for it.
I'll keep posted
|
- #545 of 746
-
Re: Over it... [faschulz]
by rhollis
-
Oct 16, 2008 (6:53 am)
-
|
|
Replying to: faschulz (Oct 16, 2008 6:10 am)
Being mice and receptive and repairing the vehicle are two different things. It is like dealing with many companies whose employees apologize over and over again for your inconvenience but they don't have a plan to do anything about it. They are programmed to apologize thinking that by doing so they will make you go away.
In March, perhaps, I went to a local Chrysler dealer to wee about buying a 2008 T&C once my Pacifica issue was resolved. The salesman knew that I was coming, but he then had to waste my time while he swept the snow off the demo so that I could take it for a drive. We went through all of thedetails, I told him what equipment I wanted, etc., and he then fiddled around trying to come up with a price. I had an appontment to get to so I asked him to either call me with the price (he had 3 phonenumbers for me) or E-mail it to me. I am still waiting. I really feel that the problem is at the local level.
|
- #546 of 746
-
Re: Over it... [rhollis]
by farout
-
Oct 16, 2008 (10:28 am)
-
|
|
Replying to: rhollis (Oct 16, 2008 6:53 am)
After Chrysler bought your PAC back what did you get to replace it. Were you satisfied with the buy back and how much you got the replacement for?
With all of the vehicle mfg's hurting, and they are all but selling below factory cost this might not be a bad time to buy if a person can pay cash, as credit for cars is not what it used to be a year or so ago.
farout
|
- #547 of 746
-
Re: Over it... [farout]
by rhollis
-
Oct 16, 2008 (10:45 am)
-
|
|
Replying to: farout (Oct 16, 2008 10:28 am)
The buy back process was a bit tedious as the dealer slipped in $2,700 negative equity on a paper that I originally signed, after I signed it, but I never saw that paper again until they sent it to NCDS by mistake, I believe. I did get all of my money back. When I was looking at replacement vehicles, I looked at '08 T&C's but I felt that all of the dealers around Cleveland wanted at least $3,000 too much. I bought a used (2006) T&C with everything I wanted, and I like the body style better. During this whole process I went from four cars down to two, the T&C and a Sebring Convertible that I bought from a customer. I still have a 1979 Plymouth Trailduster that has never been licensed and is not road worthy due to rust, broken brake lines, and frame deterioration - just a plow truck around my business. The odometer shows 1579 miles since the vehicle has gone backwards almost as much as it has gone forward.
|
- #548 of 746
-
Re: Over it... [rhollis]
by faschulz
-
Oct 29, 2008 (6:09 am)
-
|
|
Replying to: rhollis (Oct 16, 2008 6:53 am)
They make an attempt to repair my car again at the beginning the car felt better but after few hundred of miles is start to do the same, shuddering between 40-50 miles per hour and 60-70 Mph always under 2000 Rpm, also when you start from 0 to 10 and then brake to complete stop the first gear comes back like 3 or 4 seconds after the car has stopped like something hit you from behind, I called Chrysler again and told them that I don't want that car any more this car has been put apart so many timesthey have changed several things and I feel not comfortable with that, every time I see missing screws or tie the cables properly, last time they broke the inner boot from the axle when they disasamble the transmission and they replaced it with a re manufactured one,for me is not acceptable any more .
Chrysler called me and let me know that I have to drop the car Dec 1st at 8.30 am
because the technician is comming, I don't know if to try to fix it or just to replace it
I was seeing a 2008 Pac I drove it and seems to drive better i tried to make it to do the fault but was fine, do you think that it would be good idea to change it for one I can get one signature series with all the options for $25,000 with 0 miles seems good price I paid for mine $32,000 and has not nav or back up camera
but I don't know because is a car that is not comming for 2009.
your advice is welcome.
|
- #549 of 746
-
Re: Over it... [faschulz]
by farout
-
Oct 29, 2008 (11:05 am)
-
|
|
Replying to: faschulz (Oct 29, 2008 6:09 am)
faschulz: The last Pacifica rolled off the assembly line on Dec. 12. 2007. That was the last of the 2008 PAC's and the PAC is perhaps the best vehicle Chrysler ever made. At least thats my opinion. Any "new PAC' sold today would or should be marked down big time. In Sept 2008 the national sales for all PAC's sold was less than 600. The last stats I saw said there was a 90 day supply of PAC's in the US.
I fully expect to see 2008 vehicles of all brands still being sold new in June 2009. This car business is in the worst condition you can inagine.
We initally has the shudder problem but with the TC replacement and two reflashes it was gone. We are very pleased with out PAC and the excellent mpg!
Hope this helps.
farout
|
- #550 of 746
-
Re: Over it... [farout]
by faschulz
-
Oct 29, 2008 (11:47 am)
-
|
|
Replying to: farout (Oct 29, 2008 11:05 am)
thanks for your response, I think the same about the Pac but I had two town & country before and they were so great never have any problems I sold them because they had 130,000 miles and was afraid of some major repair, I hope at the time I can finish with this there are some Pacs left so I can get another hopefully with no problems, I have not seen any in this forum complaning about 08 Pac.
I'll keep in touch.
|
- #551 of 746
-
Shifts Quickly
by dane777
-
Nov 11, 2008 (3:50 pm)
-
|
|
2007 Pacific shifts so quickly it's in overdrive by 25 mph. Anyone been told this is normal. Anyone expericencing this?
|
![[F]](http://a332.g.akamai.net/f/332/936/12h/www.edmunds.com/media/townhall/webxicons/site.gif){kind=small}
Forums
Wagons 
