- #539 of 742
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Re: Over it... [rhollis]
by bulldozer
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Oct 15, 2008 (10:12 am)
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Replying to: rhollis (Oct 15, 2008 6:46 am)
You know, I was looking at all used Pacificas within 150 miles of my zip code on cars.com. I found one at a dealer in NC with only 5600 miles on it. It was a 2007, was a burnt orange color, Cognac it is called, and had 19" factory rims on it. I actually called them to inquire about trading mine for it. That one would not have been your old one, would it? Just curious.
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- #540 of 742
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Re: Over it... [bulldozer]
by rhollis
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Oct 15, 2008 (11:38 am)
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Replying to: bulldozer (Oct 15, 2008 10:12 am)
My car was Inferno Red. It went to Ganley Dodge in Cleveland. I was assurred that it would be auctioned, but that does not mean that a dealer did not buy it. The 5600 miles certainly fits, but it had 17" wheels. Whomever gets my old car gets no warranty from Chrysler, although having one didn't do me a whole lot of good.
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- #541 of 742
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Re: Over it... [bulldozer]
by d08
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Oct 15, 2008 (2:31 pm)
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Replying to: bulldozer (Oct 14, 2008 5:48 pm)
I'm so sorry to hear about your car, but I know how you feel. Mine has give me a lot of problems since I bought it and I have taken to the dealer on several times and they still don't know what in the world is wrong with it. I can say one thing that the dealership has been extra nice and tries their best to help me. I think that the 07 models have bad parts in them and the parts they are replacing with are bad also. So it is a never endig story. I wonder if the parts are coming "China"!!!! By the way my car only has 8000 miles on it now, the tc has already been replaced and now they are odering motor mounts and some other stuff for it. We will see.
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- #542 of 742
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Re: Over it... [d08]
by rhollis
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Oct 16, 2008 (4:57 am)
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Replying to: d08 (Oct 15, 2008 2:31 pm)
What really bothered me at various dealers was that the standard answer was "problem not experienced". I offered to drive the car with a so called technician but they never took me up on my offer. I even went so far as to drive 45 minutes to the selling dealer on a Saturday as arranged by my salesman only to be told that, "we don't have time for that". Why not just poke a pencil in my eye? I am not so certain that it is Chrysler, but rather bad techs who are too lazy to try to find the problem.
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- #543 of 742
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Re: Over it... [rhollis]
by bulldozer
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Oct 16, 2008 (5:18 am)
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Replying to: rhollis (Oct 16, 2008 4:57 am)
Today, I plan to call the selling dealership and talk to the owner or president. I simply can't let this situation go without calling his attention to it. The lack of respect for me and my concerns has finally caused my blood to boil, and I feel that he should be made aware of it. He may not even care, but he will hear from me before I call Chrysler and talk with them. If I were to treat a customer at my business the way I have been treated, then I would expect to lose future business as the negative word spreads, simple as that. I hate to have to involve an attorney, but the situation may dictate the need to.
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- #544 of 742
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Re: Over it... [bulldozer]
by faschulz
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Oct 16, 2008 (6:10 am)
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Replying to: bulldozer (Oct 16, 2008 5:18 am)
my PAC got the second torque converter one month ago they did all re flashing and the car returned to bad again after few hundred of miles , I went back to the dealer and this time the service manager and the mechanic went for a ride with me
they felt the problem and again left the car, I called Chrysler to let them know my car was in the shop for tenth time and the reason because I did not want to do a lemon law was because I liked very much the car but that it will be the last time that they will have to fix it or I want a new car, they seemed very nice and receptive they gave me a claim number and asked for the miles of the car.
After that I received a call from the service manager and let me know that they were doing the best they can and were with the Chrysler technicians fixing my car
they gave me my car back and again at the beginning it felt very smooth but after few days is coming back to do bad , I'm not sure if I want that car that has been torn apart few times, today I'm driving some other cars and call Chrysler if they don't want to change my car I'll get a attorney any way they will have to pay for it.
I'll keep posted
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- #545 of 742
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Re: Over it... [faschulz]
by rhollis
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Oct 16, 2008 (6:53 am)
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Replying to: faschulz (Oct 16, 2008 6:10 am)
Being mice and receptive and repairing the vehicle are two different things. It is like dealing with many companies whose employees apologize over and over again for your inconvenience but they don't have a plan to do anything about it. They are programmed to apologize thinking that by doing so they will make you go away.
In March, perhaps, I went to a local Chrysler dealer to wee about buying a 2008 T&C once my Pacifica issue was resolved. The salesman knew that I was coming, but he then had to waste my time while he swept the snow off the demo so that I could take it for a drive. We went through all of thedetails, I told him what equipment I wanted, etc., and he then fiddled around trying to come up with a price. I had an appontment to get to so I asked him to either call me with the price (he had 3 phonenumbers for me) or E-mail it to me. I am still waiting. I really feel that the problem is at the local level.
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- #546 of 742
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Re: Over it... [rhollis]
by farout
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Oct 16, 2008 (10:28 am)
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Replying to: rhollis (Oct 16, 2008 6:53 am)
After Chrysler bought your PAC back what did you get to replace it. Were you satisfied with the buy back and how much you got the replacement for?
With all of the vehicle mfg's hurting, and they are all but selling below factory cost this might not be a bad time to buy if a person can pay cash, as credit for cars is not what it used to be a year or so ago.
farout
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- #547 of 742
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Re: Over it... [farout]
by rhollis
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Oct 16, 2008 (10:45 am)
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Replying to: farout (Oct 16, 2008 10:28 am)
The buy back process was a bit tedious as the dealer slipped in $2,700 negative equity on a paper that I originally signed, after I signed it, but I never saw that paper again until they sent it to NCDS by mistake, I believe. I did get all of my money back. When I was looking at replacement vehicles, I looked at '08 T&C's but I felt that all of the dealers around Cleveland wanted at least $3,000 too much. I bought a used (2006) T&C with everything I wanted, and I like the body style better. During this whole process I went from four cars down to two, the T&C and a Sebring Convertible that I bought from a customer. I still have a 1979 Plymouth Trailduster that has never been licensed and is not road worthy due to rust, broken brake lines, and frame deterioration - just a plow truck around my business. The odometer shows 1579 miles since the vehicle has gone backwards almost as much as it has gone forward.
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- #548 of 742
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Re: Over it... [rhollis]
by faschulz
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Oct 29, 2008 (6:09 am)
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Replying to: rhollis (Oct 16, 2008 6:53 am)
They make an attempt to repair my car again at the beginning the car felt better but after few hundred of miles is start to do the same, shuddering between 40-50 miles per hour and 60-70 Mph always under 2000 Rpm, also when you start from 0 to 10 and then brake to complete stop the first gear comes back like 3 or 4 seconds after the car has stopped like something hit you from behind, I called Chrysler again and told them that I don't want that car any more this car has been put apart so many timesthey have changed several things and I feel not comfortable with that, every time I see missing screws or tie the cables properly, last time they broke the inner boot from the axle when they disasamble the transmission and they replaced it with a re manufactured one,for me is not acceptable any more .
Chrysler called me and let me know that I have to drop the car Dec 1st at 8.30 am
because the technician is comming, I don't know if to try to fix it or just to replace it
I was seeing a 2008 Pac I drove it and seems to drive better i tried to make it to do the fault but was fine, do you think that it would be good idea to change it for one I can get one signature series with all the options for $25,000 with 0 miles seems good price I paid for mine $32,000 and has not nav or back up camera
but I don't know because is a car that is not comming for 2009.
your advice is welcome.
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