- #54 of 749
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Re: Well just picked it up! [kragtj]
by andtx
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Aug 08, 2007 (1:08 pm)
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Replying to: kragtj (Aug 08, 2007 6:40 am)
We have a 2007 Limited, which we bought in May. In June while we were on vacation the transmission started to shudder. Initially I thought it was a fuel problem. We took it to Valley in Boulder CO. They diagnosed the torque converter and listed the TSB. They even spoke to the supplying dealer in TX about car. The supplying dealer had driven the car for over 1000 miles and "had not noticed anything wrong". We drove back to TX. without incident and had the TC replaced (in 2 days so it looks like were a bit lucky there). The car no longer shudders though it does not seem as though it has all it's get up and go.
My question is: is the new TC meant to be upgraded, and how do I find out.
In addition we have the worst cooling "ticking" from the exhaust system. Three dealers have said that it is perfectly normal and the Service Manager at the dealer we use has intimated that we are not the only owners of one with a chronic case. Has anyone else suffered from this?
The 04 we had previously (no problems in 39 months) only ticked occasionally. This one ticks for a good 10 minutes when we park. the ticking is audible at traffic stops. It is driving us to distraction.
Any thoughts/suggestions are welcome.
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- #55 of 749
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Re: Well just picked it up! [andtx]
by juiceman2k6
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Aug 08, 2007 (1:28 pm)
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Replying to: andtx (Aug 08, 2007 1:08 pm)
UPDATE: As of today we are working with Impartial Services to replace our vehicle, all we have to do is go pickout another vehicle of the same MSRP and they will exchange it!
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- #56 of 749
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Re: Well just picked it up! [juiceman2k6]
by kragtj
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Aug 09, 2007 (12:11 pm)
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Replying to: juiceman2k6 (Aug 08, 2007 1:28 pm)
juiceman- let us know what kind of car you get and how it compares to the Pacifica.
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- #57 of 749
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Re: Well just picked it up! [kragtj]
by juiceman2k6
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Aug 09, 2007 (4:25 pm)
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Replying to: kragtj (Aug 09, 2007 12:11 pm)
I will, the bad thing is we bought the top of the line paciica with every option you can get except navigation and now we have to get another car with the EXACT same MSRP! WE love the PAcifica and we like the commander but it is 10000 more. She wants a Jeep wrangler but I am kinda iffy about that.
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- #58 of 749
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Re: Well just picked it up! [andtx]
by david613
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Aug 10, 2007 (11:04 am)
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Replying to: andtx (Aug 08, 2007 1:08 pm)
My Pacifica "ticks" the same as yours. Nothing to worry about.
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- #59 of 749
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Re: Well just picked it up! [kragtj]
by david613
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Aug 10, 2007 (11:07 am)
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Replying to: kragtj (Aug 08, 2007 6:40 am)
My Pac is not AWD and it shudders. I have the new torque converter and am still experiencing the shudder. I have to drop it off on Monday to have the dealership fix it (again). Being as this is the third time, I am sending Chrysler a letter, via certified mail, so that I can start the "LEMON" process. It's unfotunate....good looking car!
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- #60 of 749
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Re: Well just picked it up! [david613]
by irongirl
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Aug 10, 2007 (5:44 pm)
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Replying to: david613 (Aug 10, 2007 11:07 am)
Just how does the Lemon Law work? We, too, were told we had a solid case for this law (from the service manager at our dealer) and now we are debating what we should do (we like the car, just want to get it fixed). Would we be obligated to pay an attorney to take a look at our situation or do they do this portion up front??
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- #61 of 749
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Re: Well just picked it up! [irongirl]
by david613
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Aug 10, 2007 (9:07 pm)
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Replying to: irongirl (Aug 10, 2007 5:44 pm)
It depends on your state. Look it up..internet is a good source...just make sure it's reliable info. Some attorneys will do the work up front for little to no cost, especially if you have a strong case. Most Pac owners will as it is like #10 on the list of vehicles with the most successful lemon law cases. #1? VW Passat..I was surprised! Love VW's!!!!!!!!!! The Pacs my wife's.
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- #62 of 749
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Re: Well just picked it up! [david613]
by juiceman2k6
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Aug 11, 2007 (5:28 am)
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Replying to: david613 (Aug 10, 2007 9:07 pm)
Luckily for us our Service Manager brought it up to us and volunteered the info, he actually contacted Detroit and got the ball rolling. After about 2 weeks sure enough impartial services contacted us and told us what we had to do which seems to very little on our side, just go to any chrysler/jeep/dodge dealer and find an auto witht he same MSRP and tell the sales manager to contact them with the info,  that point he says it will only take two weeks and the process will be over. We will see if its this easy, you other guys should contact impartial services and see what they say to you! 1-800-215-6230
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- #63 of 749
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I could write a book about my Pacifica problems
by itsmejs
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Aug 18, 2007 (12:33 pm)
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I have a 2004 Chrysler Pacifica AWD. It has 63,000 miles on it. It seems many of those miles have been put on just taking it to the dealer to get problems fix. I'm starting to worry about my current problem as my powertrain warranty is up in 7000 miles. My trans is making a screeching noise sometimes when shifting. Has anyone experienced this? If I take it in I would like to have an idea what it is or the dealer is just going to blow me off. Thanks in advance.
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