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Wagons Chrysler Pacifica Chrysler Pacifica Maintenance & Repair Chrysler Pacifica Transmission Problems
746 messages, Last post on Nov 30, 2009 at 11:22 AM
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Replying to: jamberry (Aug 25, 2008 7:25 pm) I can't say if you should ask for a buy back, only you and perhaps your Service Manager can help with that choice. However these clunks and odd noises need to be taken care of and the dealership should be able to find the problem and correct it. With the Lifetime Powertrain Warranty that can be a long time, we expect this just might be our last vehicle as we are retired, and vehicles have been a big ex pence all our life, so maybe this will be what we need now. I do think the warranty is protection that no other vehicle company is even close to, and should deliver many years of service. Take some time to think this over and get someone's advice who is knowledgeable about the PAC even a tec. at the dealer can be of a great help. Sorry I can not tell you much more. Hope this helps. farout |
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| My transmission is flawless in up and down shifing. It is just as smooth as my 2008 Acura RL. | |
Well, all I can say is I'm about ready to scream. It's been a while since my last post. The last time I posted, I had just had the latest re-flash done on my 07 PAC, and all seemed well. But then the rough shifts and slamming into gear from park to reverse or drive came back with a vengeance. Once again, back to the dealer. They said they couldn't duplicate the problem. I kindly explained that this was simply unacceptable. The next phone call I received was letting me know they were replacing the torque converter! After they had kept it 2 1/2 days already. 7 days after that, I finally get it back. Less than 2 days later, I got a horrible whine in all gears, and a loud rattle in park. Yup, back to the dealer! This time, it turned out to be a bent and loose heat shield and defective starter (? ? ?). OK? Now I have it back again, and there is a "roar" noise similar to a bad wheel bearing from under the hood present after 45 mph and continuing all the way up past that. I'm thinking, what next? The dealer knows my problems, their service department knows my problems, and I'm being told to bring it back again. Yeah, OK. Fact is, I'm still making payments every month while it is in their shop for at least 1/2 of every month since I purchased it. No bumper to bumper extended warranty is going to repay me for my time away from work for service department visits and having an unreliable car to make payments on. Those of you with NEW PACS are blessed with a buy back or arbitration option through Chrysler. I purchased mine used with 11,500 miles. It only has 16,000 on it now. What can I do but keep on dealing with issue after issue after issue! Like I can trade out now? And take a beating on trade in value? At least my warranty is trasferable! But why should I have to? It shouldn't be like this! Chrysler is not going to buy back my PAC, and neither is my dealer. The whole situation SUCKS! I have been nice, kind, kept my cool, been pleasant, forgiving, haven't complained about the time/inconvenience, stuck with recommendations, etc, etc. But when is enough going to be enough? I STILL fail to see how my wife's identical 07 PAC has had -0- problems, and I've had too many already to count. WHERE IS THE JUSTICE IN THIS? I think this last issue has my patience pushed to the limit. It's not the dealer's fault; they just sold the thing to me. It's not the service department's fault; all's they can do is fix the darn thing each time it breaks (and only do what the Chrysler warranty department tells them to do). So who next? I've called Chrysler...anyone get any higher the customer relations? I need someone there to put into my shoes and see how they would like it!  And NO! Hiring an attorney to sue Chrysler or the dealer is not and never will be a viable solution for me - I just want the car to be AS IT SHOULD or one like it to be AS IT SHOULD without costing ME a ton of money!!!
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Replying to: bulldozer (Aug 28, 2008 10:34 am) Ive been to the shop so many times, they know my voice on the phone and when I come in they call me by name. Ours they say they cant duplicate anything. But I think it's a line of crap. They will not replace anything, do anything, just say they can't duplicate it and thats it. In fact they have heard it. But dont want to do anything. Transmission is still shifting hard, falling out of gear. Front end makes noise, I get a whoomping sound when turning corner's. Can't drive it in the rain or through a car wash and expect it to start when I turn it off. Runs rough in rain Molding on the top is falling off. I loose traction on hills and going up on ramps. Have to keep replacing the engine mounts, Roters had to be rotated already, brake's squeek. Its just a lemon.. augh!!  One good thing... The radio works!! LOL Chrysler 1-800 number is a joke, I believe that the district manager is just screwing around so we will make it to the year mark and they dont have to do much about it being a lemon. So, I called the District Attorney and filed the Lemon law, now the chrysler shop will not take my Pac in for repairs. Since we dont have arbration in my state that was the only way to go. I feel lost like no one is willing to help. I want to trade this off to get rid of the headache, but they wouldnt give me anything for it. 13,000 for this 07 with 11,000 miles on it. Talk about getting screwed! Im waiting to hear what the District Attorney says..
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Replying to: juleszee (Aug 30, 2008 6:29 pm) By the way, I get the same "whoomping" sound when turning as well. Service department "can't duplicate condition". Happens every time I drive it. I wonder if they actually drive them at all ? ? ?  When I bring mine back next week, I am going to insist that someone rides with me and I will drive around as long as it takes to "duplicate condition" !!!
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| when i had fill it up with gas just recently it started to shake and the malfuncion light had come on and it won't stop shakeing when the car is in park what is the problem with it i had fill up my tank with plus gas | |
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Replying to: juleszee (Aug 30, 2008 6:29 pm) I can fully understand what you are goin through! We bought a 2005 Jeep Liberty CRD (desiel) and it was in the shop 25 times in 16 months and 28,000 miles. The Service manager and the Thec's got so sick and tired of working on the Jeep they called Chrysler and said they could not fix all the problems. Chrysler called us to see if we would consider a buy back! Now that's bad when the service department is that up set over a vehicle. If you bought the PAC used call the BBB that works very well, and is perhaps faster than the Lemon Law thing. I encourage all of you to document every time you talk or see someone about your problems. Many people trust their memory, and under pressure to quote someone they can't remember details that make your story rebiable. The buy back on our Jeep libert went super great. But we picked a Jeep Compas which was less that we expected and the quality was sub-par. We drove it 9,200 miles and we drove it 5 months and traded it on the PAC. We got hurt bad on trading it in! We will be paying for a big dead horse for 5 more years! The hit we took on the Compass was worth it as the PAC is by far the better value and the mpg is much better as well. I sure don't know about anyone elses finances, but for us it was a situstion where my wife and I hated the Jeep Compass, we the Compass after we got it. We made a bad choice, and we either lived with it or changed vehicles which hurt us. So weigh it our and I hope it works out for U all. farout |
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Hi, I have a 2005 Chrysler Pacifica and am struggling to figure out how to proceed in solving my problem with it. The check engine light came on about a month ago. I took it to Midas and they read the computer (for $60+ bucks!) and said the computer reported a problem with the bank 1 sensor 1 oxygen sensor. Since the car was driving find and the quote seemed high to replace it, I left. A few weeks later the car started to exhibit a dangerous problem: if you hit the gas, the car would just idle without warning. The problem was intermittent. Thinking that the problem was related to the oxygen sensor, I took the car back to Midas and had them replace the oxygen sensor. They also convinced me to pay for a fuel system cleaning. When I left Midas, the check engine light was still on. Midas said it was probably due to the fuel system cleaning and would likely go away in a few days. I therefore continued to drive the vehicle and occasionally it would exhibit the aforementioned problem of not moving when you hit the gas pedal. About a week ago I drove a few miles to a store and when I left the store to return home, I could leave the parking lot. The car would not do anything but idle when I hit the gas. I had the car towed to Midas. Midas inspected the vehicle the next morning. They called me and told me that the check engine light was no longer on and the car was behaving normally. They said the computer only read out the previous oxygen sensor error message (same bank 1 sensor 1). I had read about the 2005 Pacifica recall related to the Fuel Pump Module and Power Train Control Module (PCM) Software (NHTSA recall number: 06V432000) the evening before Midas inspected the car. Midas recommended that I go to a transmission company. I showed the Midas representative the recall notice and he said that it was unrelated. So I left Midas and drove to AutoZone where I heard they give free advice. I drove the car to AutoZone. The check engine light was no longer on, but the representative read the computer and just saw a two part message, which he showed me. The first part said there was a problem with the oxygen sensor in bank 1 sensor 1. The second part said they same thing but had a pending attribute on the message. The representative said that was probably just there because Midas didn't clear the message. He asked me if I wanted him to clear it. I said yes and he did so. He said it was probably an electrical problem and to bring the car back to read it when the light comes back on. The light came back on later that day (yesterday) and I took it back to AutoZone. The representative read the computer and it had the same two part message about the oxygen sensor. The representative said the pending attribute on the second part might suggest the problem isn't just limited to the oxygen sensor. My theory is that the message is suggesting there is a problem with the fuel mixture due to a malfunctioning fuel pump and power train control module as specified in the recall. Chrysler said my VIN did not match the recall. However, I dropped the car off at the Chrysler dealer and told them my theory. They said they will charge me a $106 to look at the car and will refund me the money if it turns out the recall does apply. I'm now waiting to hear back from them. If they say the recall doesn't apply, I'm not sure what to do next. Any suggestions? I'd appreciate any guidance. Regards, Damon
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Replying to: drnager (Sep 11, 2008 7:57 am) |
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Replying to: drnager (Sep 11, 2008 7:57 am) If I am not mistaken, I believe that the Pacifica does NOT have an accelerator cable attached to a throttle body like older model cars do. I believe it is an electronic throttle device, either wired or wireless depending on the vehicle. If it were me, I would check in that area. You may be looking at a sensor problem. Like I say, I am not 100% sure, but thats where I would be looking. I have an 07 Pacifica with the 4.0 liter engine, and my car has no accelerator cable. Hope this helps. Anyone else have any suggestions?
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