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Chrysler Pacifica Maintenance & Repair
Chrysler Pacifica Transmission Problems

748 messages, Last post on Dec 02, 2009 at 5:18 PM
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Replying to: onelord (Aug 04, 2008 12:41 pm) |
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Replying to: jamberry (Aug 25, 2008 11:26 am) Our 07 PAC has almost 23,000 miles on it. Every once and a while we get a jerky shift from 1st to 2nd, or when we stop and go rather quickly. Our dealers Service Manager said he would reflash it, and that shour resolve it. We have been blessed by having a great dealer, LLoyd Belt Chrysler, Dodge Jeep, in Eldon, Missouri. No matter how good the vehicle, without qualified tech's who know their stuff the vehicle is no better than those who maintain it. Hope this helps. Is your PAC an AWD? We have been amazed at the power and the good fuel mileage. farout
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Replying to: farout (Aug 25, 2008 2:18 pm)
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Replying to: jamberry (Aug 25, 2008 7:25 pm) I can't say if you should ask for a buy back, only you and perhaps your Service Manager can help with that choice. However these clunks and odd noises need to be taken care of and the dealership should be able to find the problem and correct it. With the Lifetime Powertrain Warranty that can be a long time, we expect this just might be our last vehicle as we are retired, and vehicles have been a big ex pence all our life, so maybe this will be what we need now. I do think the warranty is protection that no other vehicle company is even close to, and should deliver many years of service. Take some time to think this over and get someone's advice who is knowledgeable about the PAC even a tec. at the dealer can be of a great help. Sorry I can not tell you much more. Hope this helps. farout |
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| My transmission is flawless in up and down shifing. It is just as smooth as my 2008 Acura RL. | |
Well, all I can say is I'm about ready to scream. It's been a while since my last post. The last time I posted, I had just had the latest re-flash done on my 07 PAC, and all seemed well. But then the rough shifts and slamming into gear from park to reverse or drive came back with a vengeance. Once again, back to the dealer. They said they couldn't duplicate the problem. I kindly explained that this was simply unacceptable. The next phone call I received was letting me know they were replacing the torque converter! After they had kept it 2 1/2 days already. 7 days after that, I finally get it back. Less than 2 days later, I got a horrible whine in all gears, and a loud rattle in park. Yup, back to the dealer! This time, it turned out to be a bent and loose heat shield and defective starter (? ? ?). OK? Now I have it back again, and there is a "roar" noise similar to a bad wheel bearing from under the hood present after 45 mph and continuing all the way up past that. I'm thinking, what next? The dealer knows my problems, their service department knows my problems, and I'm being told to bring it back again. Yeah, OK. Fact is, I'm still making payments every month while it is in their shop for at least 1/2 of every month since I purchased it. No bumper to bumper extended warranty is going to repay me for my time away from work for service department visits and having an unreliable car to make payments on. Those of you with NEW PACS are blessed with a buy back or arbitration option through Chrysler. I purchased mine used with 11,500 miles. It only has 16,000 on it now. What can I do but keep on dealing with issue after issue after issue! Like I can trade out now? And take a beating on trade in value? At least my warranty is trasferable! But why should I have to? It shouldn't be like this! Chrysler is not going to buy back my PAC, and neither is my dealer. The whole situation SUCKS! I have been nice, kind, kept my cool, been pleasant, forgiving, haven't complained about the time/inconvenience, stuck with recommendations, etc, etc. But when is enough going to be enough? I STILL fail to see how my wife's identical 07 PAC has had -0- problems, and I've had too many already to count. WHERE IS THE JUSTICE IN THIS? I think this last issue has my patience pushed to the limit. It's not the dealer's fault; they just sold the thing to me. It's not the service department's fault; all's they can do is fix the darn thing each time it breaks (and only do what the Chrysler warranty department tells them to do). So who next? I've called Chrysler...anyone get any higher the customer relations? I need someone there to put into my shoes and see how they would like it!
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Replying to: bulldozer (Aug 28, 2008 10:34 am) Ive been to the shop so many times, they know my voice on the phone and when I come in they call me by name. Ours they say they cant duplicate anything. But I think it's a line of crap. They will not replace anything, do anything, just say they can't duplicate it and thats it. In fact they have heard it. But dont want to do anything. Transmission is still shifting hard, falling out of gear. Front end makes noise, I get a whoomping sound when turning corner's. Can't drive it in the rain or through a car wash and expect it to start when I turn it off. Runs rough in rain Molding on the top is falling off. I loose traction on hills and going up on ramps. Have to keep replacing the engine mounts, Roters had to be rotated already, brake's squeek. Its just a lemon.. augh!! One good thing... The radio works!! LOL Chrysler 1-800 number is a joke, I believe that the district manager is just screwing around so we will make it to the year mark and they dont have to do much about it being a lemon. So, I called the District Attorney and filed the Lemon law, now the chrysler shop will not take my Pac in for repairs. Since we dont have arbration in my state that was the only way to go. I feel lost like no one is willing to help. I want to trade this off to get rid of the headache, but they wouldnt give me anything for it. 13,000 for this 07 with 11,000 miles on it. Talk about getting screwed! Im waiting to hear what the District Attorney says..
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Replying to: juleszee (Aug 30, 2008 6:29 pm) By the way, I get the same "whoomping" sound when turning as well. Service department "can't duplicate condition". Happens every time I drive it. I wonder if they actually drive them at all ? ? ? |
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| when i had fill it up with gas just recently it started to shake and the malfuncion light had come on and it won't stop shakeing when the car is in park what is the problem with it i had fill up my tank with plus gas | |
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Replying to: juleszee (Aug 30, 2008 6:29 pm) I can fully understand what you are goin through! We bought a 2005 Jeep Liberty CRD (desiel) and it was in the shop 25 times in 16 months and 28,000 miles. The Service manager and the Thec's got so sick and tired of working on the Jeep they called Chrysler and said they could not fix all the problems. Chrysler called us to see if we would consider a buy back! Now that's bad when the service department is that up set over a vehicle. If you bought the PAC used call the BBB that works very well, and is perhaps faster than the Lemon Law thing. I encourage all of you to document every time you talk or see someone about your problems. Many people trust their memory, and under pressure to quote someone they can't remember details that make your story rebiable. The buy back on our Jeep libert went super great. But we picked a Jeep Compas which was less that we expected and the quality was sub-par. We drove it 9,200 miles and we drove it 5 months and traded it on the PAC. We got hurt bad on trading it in! We will be paying for a big dead horse for 5 more years! The hit we took on the Compass was worth it as the PAC is by far the better value and the mpg is much better as well. I sure don't know about anyone elses finances, but for us it was a situstion where my wife and I hated the Jeep Compass, we the Compass after we got it. We made a bad choice, and we either lived with it or changed vehicles which hurt us. So weigh it our and I hope it works out for U all. farout |
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