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Wagons Chrysler Pacifica Chrysler Pacifica Maintenance & Repair Chrysler Pacifica Transmission Problems
746 messages, Last post on Nov 30, 2009 at 11:22 AM
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I have not showed any kind of anger to the dealer or their dealership. I have only talked with the salesman and the service dept. I am scheduled for an oil change and rotate and balance the tires on saturday. I have not taken the car to any other dealership, but I have thought about it. Being Chrylser ceritifed does not always mean that the mechanics know how to fix the problem, and you can't just put the car on the computer to see what errors show up, not all errors show up this comes with experience of being a good mechanic to trace the problem. But, with the warranty you have to take it there. It is very frustrating taking your car there and them telling you that nothing is wrong and that the other models are fine. Well I'm sure that they are but not the 07 and 08 because the first car I test drove from their was an 08 and the transmission never once changed gears!!!! The salesman could only say I'm sorry but this has never happened before and we took it right to the their service dept. Now that tells you that they chrylser has a serious problems with these models and need to recall them. I can not afford to break down with this car and I have to send my payments in every month I expect to have a dependable car. We do have a jeep, and bought it used with 50,000 miles on it and never had a problem with it. I plan on talking with the service manager on sat and telling him that I am not happy with this car, and trust me I know how to keep my cool!!!!! You must work with this stuff all the time???? |
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Replying to: d08 (Aug 21, 2008 3:05 pm) Chrysler needs some SERIOUS customer relations training. I have been in the auto repair business for over 40 years, so I believe it is safe to say that I have just a slight clue as to what is going on with an automobile. When two outside experts drive the car, one of them drove it twice, and they both come up with the same conclusions that I came up with and what others who have driven the car came up with, it it extremely hard to swallow when Chrysler says all is normal. Since I had to sign a paper when I received my settlement saying that I would not tell anyone how wonderfully I had been treated by Chrysler or I would lose my Captain Video Decoder Ring, I must bow out of this forum. |
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Replying to: d08 (Aug 21, 2008 3:05 pm) The dealer can put the computer on and see if you are missing a reflash, or check by the vin if the right TC was replaced on your PAC. The list for TC R&R's went to March of 07 production I think. Those made after that were of with the TC. I presume you got the Lifetime Powertrain Warranty? The Chrysler Service Contracts for the 07's & 08 are Lifetime wraps as well. We got the Max Care $100. dedcutable. Bought with calling the Crysler Service Contracts, you can get 0% interest for 36 months, a good price is anything less than $2,800. Dealers cost is about $2,000. and will sell it to at the time of buy for that but the interest gose for the full time of the contract. Is your dealer a 5 star dealer? If so they should be up to snuff. The dealer I use is by most considered small and they do good. farout
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Replying to: farout (Aug 21, 2008 5:35 pm) I havefound that the way chrysler dealers become 5 star dealers is to send out comment cards to only the customers who they know will send back a favorable report. Some years back a service writer said that he knew that the service was terrible on my RAM 1500 but he literally begged me so send in a favorable report. |
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Replying to: farout (Aug 21, 2008 5:35 pm) Thanks |
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Replying to: onelord (Aug 04, 2008 12:41 pm) |
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Replying to: jamberry (Aug 25, 2008 11:26 am) Our 07 PAC has almost 23,000 miles on it. Every once and a while we get a jerky shift from 1st to 2nd, or when we stop and go rather quickly. Our dealers Service Manager said he would reflash it, and that shour resolve it. We have been blessed by having a great dealer, LLoyd Belt Chrysler, Dodge Jeep, in Eldon, Missouri. No matter how good the vehicle, without qualified tech's who know their stuff the vehicle is no better than those who maintain it. Hope this helps. Is your PAC an AWD? We have been amazed at the power and the good fuel mileage. farout
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Replying to: farout (Aug 25, 2008 2:18 pm)  65-68 mph. This is with the replaced TC.Is that good? Stats say 24 mgp......I've read other posts with higher? We get the same hard down shifts at low rpm. This website has been our blessing with this headache.
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Replying to: jamberry (Aug 25, 2008 7:25 pm) I can't say if you should ask for a buy back, only you and perhaps your Service Manager can help with that choice. However these clunks and odd noises need to be taken care of and the dealership should be able to find the problem and correct it. With the Lifetime Powertrain Warranty that can be a long time, we expect this just might be our last vehicle as we are retired, and vehicles have been a big ex pence all our life, so maybe this will be what we need now. I do think the warranty is protection that no other vehicle company is even close to, and should deliver many years of service. Take some time to think this over and get someone's advice who is knowledgeable about the PAC even a tec. at the dealer can be of a great help. Sorry I can not tell you much more. Hope this helps. farout |
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| My transmission is flawless in up and down shifing. It is just as smooth as my 2008 Acura RL. | |
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