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Chrysler Pacifica Transmission Problems

745 messages,  Last post on Nov 30, 2009 at 11:04 AM

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What is this discussion about? Chrysler Pacifica, Transmission, Wagon

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#489 of 745 Re: Lugging [farout] by rhollis Jul 16, 2008 (5:23 pm)
Replying to: farout (Jul 16, 2008 4:54 pm) My Horrifica has beensitting since May 27 when the arbitrator decided that Chrysler should buy it back. First they could not come up with the correct papers. Next they came up with a form that I signed giving me the Friends and Family discount. I never saw this form again until about aweek ago. Someone had added or deducted, as the case may be, $2.700.00 in negative equity. The balance due on my PT was $10,000 and that is what the gave me for the trade. No one seems to be able to explain where the negative equity showed up. In Ohio there is a section that you have to sign acknowledging the negative equity. It was not filled out and I did not sign it. I think that someone at the dealership pocketed $2,700 which I never would have known about if I had not won my arbitraion.
#490 of 745 pacifica 2007 by katie24 Jul 24, 2008 (6:58 pm)
I am new to the site but for the last 2 days have read everyones issues. Yes, I have a 2007 Pacifica with all the same proplems. I purchased mine in May, with 30,000 miles as a Chrysler program car. I had the same shutter, lagging and shifting issues, very annoying!! I am returning my pacifica to the chrysler dealer for the 3rd time. They have replaced my TC and several motor mounts, and reprogramed the computer. I must say the shutter totally stopped, but the shifting is horrible. I love my car and want to keep it. I am taking it back this weekend for another follow up. I am not sure of the last program code but will mention the 21-010-08 that seems to have helped others. In earlier talk, someone mentioned an additive that helped the transmission, did anyone try this. It was my understanding it could void the warranty, but was it helpful? Can anyone give me solutions they found helpful that I can mention to my dealer, other than a buy back. Is there anyone happy with their repaired 2007 Pacifica? Replies to this message: rhollis (Jul 25, 2008 3:19 am) farout (Jul 26, 2008 7:00 pm) rhollis (Jul 27, 2008 11:56 am) farout (Jul 26, 2008 6:52 pm)
#491 of 745 Re: pacifica 2007 [katie24] by rhollis Jul 25, 2008 (3:19 am)
Replying to: katie24 (Jul 24, 2008 6:58 pm) If an additive is added, let the dealer do it and have them document it so that you do not void the warranty. The sad fact is, I do not believe that Chrysler knows how to fix these cars. I though that mine might just be the last car I would ever buy. It is still sitting with 5000 miles waiting for Chrysler to come up with the money to buy it back. Replies to this message: farout (Jul 26, 2008 7:00 pm) rhollis (Jul 27, 2008 11:56 am)
#492 of 745 Re: pacifica 2007 [katie24] by farout Jul 26, 2008 (6:52 pm)
Replying to: katie24 (Jul 24, 2008 6:58 pm) We are very pleased with our Pacifica Touring AWD ! We have almost 21,000 miles and we bought it Aug 31, 07. Yes we too had the trans. shifting hard and the shuddering problems. We has the TC replaced in Dec. 07. Until the March 08 reflash came out the shudder was still there. After the march 08 reflash there has not been any shudder issue. They did replace the park brake cables in may. We consider this the best of any vehicle we have ever owned. Too bad Chrysler stopped making the Pacifica this last May or Jume, 2008 was the last. The 07 Touring has more extra nice things than the 08, so be pleased with your 07. I hope you got the Lifetime Powertrain Warranty. The Chrysler Service Contract (warrnaty) is well worth it, at least we think so.      RTemember with any complaint you read there is always tow sides to every story. But you can't hear Chryslers side.     This is our 17 Chrysler made vehicle and with the exception of a 1996 Dodge caravan and a 2005 Jeep Liberty Diesel, whic both vehicles Chrysler totally replaced for almost nothing we have always been pleased. Hope this helps.   farout
#493 of 745 Re: pacifica 2007 [rhollis] by farout Jul 26, 2008 (7:00 pm)
Replying to: rhollis (Jul 25, 2008 3:19 am) rhollis: I really have empathy for your situation. There is something very wrong! I would be willing to see what I can find out through a friend who works at Chrysler in the dept. that deals with some of this stuff, but i would need your VIN #. I f you want I will give it a try.     But please, some of us are very pleased with our Pac's and got our transmissions fixed and works well for us. I really think you have hold of a dealer who just could care less, and is making it as difficult as they can.   farout Replies to this message: rhollis (Jul 27, 2008 11:56 am)
#494 of 745 Re: pacifica 2007 [farout] by rhollis Jul 27, 2008 (11:56 am)
Replying to: farout (Jul 26, 2008 7:00 pm) Of course there is something very wrong. I should be meeting with the transfer agent tomorrow to get my checks (2) because the dealer tried to cheat me out of $2,700.00 I bought my Pacifica thinking that it was the last car I would buy. I like the looks, comfort, handling, but not the problems with my particular car. It amaze me that Chrysler has no idea how to fix it. I have been buying Chryslers for years. I currently have a 1979 Plymouth Power Wagon with 1579 miles on it. It has been used solely for snow plowing so the body is pretty much shot and only the rear brakes work. It has never licensed. I also have a 1998 Sebring Convertible, a 2006 T&C, and a 1995 Dakota. None of this, and the fact that my family has owned something like 25 Chrysler products since 1989 makes any difference. I wrote to the Vice President of North American Sales and the answer that I got was some woman on the phone who said, Chrysler isn't going to do anything. How's that for good PR?
#495 of 745 buyback process on pacifica by klutke Jul 31, 2008 (6:48 am)
I am seeking assistance in understanding on how to proceed with the buyback process. THe net is my car was purchased new 11/30/07 and currently has 7771 miles on it. I have had it in the shop 4 times...the third time the TC was replaced, last week i brought it back again and they did another repogram and put an additive in trannnsmission, and i am still getting the shudder. I looked at lemon law booklet and am writing a letter to submit...however if someone has other experiences/ advice i would appreciate it. Replies to this message: farout (Aug 01, 2008 6:26 pm) klutke (Aug 04, 2008 7:06 am) faschulz (Aug 04, 2008 8:10 am)
#496 of 745 Re: buyback process on pacifica [klutke] by farout Aug 01, 2008 (6:26 pm)
Replying to: klutke (Jul 31, 2008 6:48 am) klutke: I can tell you right of the bat the dealer you bought it from is not to swift! The Tc replacement was to have been done befory you bought it. There have been three reflashes for the shudder, the last one that did dothe job, and worked well with th eTC r&r was in early March. The additive your dealer put in I don't believe was part od Chryslers tsb for continued shudder. Have you used the same dealer all the time? Is the dealer a 5 star dealer?     I have given several instructions about how to get a buy back, as I have had two in 17 Chrysler vehicles in the last 25 years. The last one was in April 2007 Chrysler bought my 2005 Jeep Liberty Diesel. It was in the shop 25 times in 14 months. Chrysler has been more than fair to everyone whom has followed my advice. DO NOT START A LEMON LAW repoet until you have given Chrysler a chance to make you pleased. There are some on this forum who have gone and done it their own way and only wound up with anger and waitingesults.     So answermy questions and lets see where you are now. Give me the TSB numbers they dis, and you can tell us what dealer you have used, but no phone numbers are allowed on this forum.    You did get the Lifetime powertrain warranty right?   farout Replies to this message: klutke (Aug 04, 2008 7:06 am) faschulz (Aug 04, 2008 8:10 am)
#497 of 745 Re: buyback process on pacifica [farout] by klutke Aug 04, 2008 (7:06 am)
Replying to: farout (Aug 01, 2008 6:26 pm) Farout, thanks for getting back to me...I have gone to 2 dealers (none of which i brought the car from new)..the first one admitted that he didn't have expertise..the second one has worked on the car 2x and on the first visit replaced the torque converter and on the second visit did another tsb..so far tsb 21-008-27 & 21-010-08 have been done. I am taking the car back again this week...it is still shuddering and making a squealing noise when turning. The car has 7800 miles on it. Can you tell me how you know if the dealer is a five star?
#498 of 745 Re: buyback process on pacifica [farout] by faschulz Aug 04, 2008 (8:10 am)
Replying to: farout (Aug 01, 2008 6:26 pm) Hello again I have been out for some time unfortunately not because my Pac is better is just that is taking so much of my time to get the car fixed last time that I was at the dealer I spoke with the service manager and ask him for a ride so he can feel the car, when we were leaving the mechanic came close and said to the service manager ,I already told Mr. Schulz that this car has nothing that drove the way this cars does, any way we went for a ride he felt the shudder and the harsh down shift that my car does but told me that the Pacs are to be driven like this , he told me to drive a 08 to confirm that but there were not 08 with 4.0 on the lot so we couldn't make the test on the 08, I'm just tired ,I called Chrysler and they told me to take it to other dealer, I will but have to find some spare time. So far my Pac is 14,000 miles and honestly don’t like any other Chrysler but the Pac and I don’t want to go back to town and country I already had three and all of them great cars. If I change mine will be for other Pacifica 08 Regards.

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