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Chrysler Pacifica Transmission Problems

748 messages,  Last post on Dec 02, 2009 at 5:18 PM

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What is this discussion about? Chrysler Pacifica, Transmission, Wagon

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#487 of 748 Re: Lugging [rhollis] by farout Jul 16, 2008 (4:54 pm)
Replying to: rhollis (Jul 08, 2008 4:51 pm) I have found that it pays to talk to the sales manager first. Ask him what sales person does not have a high pressure pitch. He may well give you what you did not want, but the sales manager will tell him don't push. I have bought my last four vehicles from the same salesman. He is about 30ish. He listens to what I want, and follows my wishes and direction. The dealership is not a high pressure place and there are none of this going from the sales person to the after market person and then to the extended warranty person and then to finance. Two persons that is it. So maybe you live where they use high pressure BS tactics, try a place in a smaller town, often theycan beat the city guys.   farout
#488 of 748 Re: Lugging [rhollis] by farout Jul 16, 2008 (4:54 pm)
Replying to: rhollis (Jul 08, 2008 4:51 pm) I have found that it pays to talk to the sales manager first. Ask him what sales person does not have a high pressure pitch. He may well give you what you did not want, but the sales manager will tell him don't push. I have bought my last four vehicles from the same salesman. He is about 30ish. He listens to what I want, and follows my wishes and direction. The dealership is not a high pressure place and there are none of this going from the sales person to the after market person and then to the extended warranty person and then to finance. Two persons that is it. So maybe you live where they use high pressure BS tactics, try a place in a smaller town, often theycan beat the city guys.   farout Replies to this message: rhollis (Jul 16, 2008 5:23 pm)
#489 of 748 Re: Lugging [farout] by rhollis Jul 16, 2008 (5:23 pm)
Replying to: farout (Jul 16, 2008 4:54 pm) My Horrifica has beensitting since May 27 when the arbitrator decided that Chrysler should buy it back. First they could not come up with the correct papers. Next they came up with a form that I signed giving me the Friends and Family discount. I never saw this form again until about aweek ago. Someone had added or deducted, as the case may be, $2.700.00 in negative equity. The balance due on my PT was $10,000 and that is what the gave me for the trade. No one seems to be able to explain where the negative equity showed up. In Ohio there is a section that you have to sign acknowledging the negative equity. It was not filled out and I did not sign it. I think that someone at the dealership pocketed $2,700 which I never would have known about if I had not won my arbitraion.
#490 of 748 pacifica 2007 by katie24 Jul 24, 2008 (6:58 pm)
I am new to the site but for the last 2 days have read everyones issues. Yes, I have a 2007 Pacifica with all the same proplems. I purchased mine in May, with 30,000 miles as a Chrysler program car. I had the same shutter, lagging and shifting issues, very annoying!! I am returning my pacifica to the chrysler dealer for the 3rd time. They have replaced my TC and several motor mounts, and reprogramed the computer. I must say the shutter totally stopped, but the shifting is horrible. I love my car and want to keep it. I am taking it back this weekend for another follow up. I am not sure of the last program code but will mention the 21-010-08 that seems to have helped others. In earlier talk, someone mentioned an additive that helped the transmission, did anyone try this. It was my understanding it could void the warranty, but was it helpful? Can anyone give me solutions they found helpful that I can mention to my dealer, other than a buy back. Is there anyone happy with their repaired 2007 Pacifica? Replies to this message: rhollis (Jul 25, 2008 3:19 am) farout (Jul 26, 2008 7:00 pm) rhollis (Jul 27, 2008 11:56 am) farout (Jul 26, 2008 6:52 pm)
#491 of 748 Re: pacifica 2007 [katie24] by rhollis Jul 25, 2008 (3:19 am)
Replying to: katie24 (Jul 24, 2008 6:58 pm) If an additive is added, let the dealer do it and have them document it so that you do not void the warranty. The sad fact is, I do not believe that Chrysler knows how to fix these cars. I though that mine might just be the last car I would ever buy. It is still sitting with 5000 miles waiting for Chrysler to come up with the money to buy it back. Replies to this message: farout (Jul 26, 2008 7:00 pm) rhollis (Jul 27, 2008 11:56 am)
#492 of 748 Re: pacifica 2007 [katie24] by farout Jul 26, 2008 (6:52 pm)
Replying to: katie24 (Jul 24, 2008 6:58 pm) We are very pleased with our Pacifica Touring AWD ! We have almost 21,000 miles and we bought it Aug 31, 07. Yes we too had the trans. shifting hard and the shuddering problems. We has the TC replaced in Dec. 07. Until the March 08 reflash came out the shudder was still there. After the march 08 reflash there has not been any shudder issue. They did replace the park brake cables in may. We consider this the best of any vehicle we have ever owned. Too bad Chrysler stopped making the Pacifica this last May or Jume, 2008 was the last. The 07 Touring has more extra nice things than the 08, so be pleased with your 07. I hope you got the Lifetime Powertrain Warranty. The Chrysler Service Contract (warrnaty) is well worth it, at least we think so.      RTemember with any complaint you read there is always tow sides to every story. But you can't hear Chryslers side.     This is our 17 Chrysler made vehicle and with the exception of a 1996 Dodge caravan and a 2005 Jeep Liberty Diesel, whic both vehicles Chrysler totally replaced for almost nothing we have always been pleased. Hope this helps.   farout
#493 of 748 Re: pacifica 2007 [rhollis] by farout Jul 26, 2008 (7:00 pm)
Replying to: rhollis (Jul 25, 2008 3:19 am) rhollis: I really have empathy for your situation. There is something very wrong! I would be willing to see what I can find out through a friend who works at Chrysler in the dept. that deals with some of this stuff, but i would need your VIN #. I f you want I will give it a try.     But please, some of us are very pleased with our Pac's and got our transmissions fixed and works well for us. I really think you have hold of a dealer who just could care less, and is making it as difficult as they can.   farout Replies to this message: rhollis (Jul 27, 2008 11:56 am)
#494 of 748 Re: pacifica 2007 [farout] by rhollis Jul 27, 2008 (11:56 am)
Replying to: farout (Jul 26, 2008 7:00 pm) Of course there is something very wrong. I should be meeting with the transfer agent tomorrow to get my checks (2) because the dealer tried to cheat me out of $2,700.00 I bought my Pacifica thinking that it was the last car I would buy. I like the looks, comfort, handling, but not the problems with my particular car. It amaze me that Chrysler has no idea how to fix it. I have been buying Chryslers for years. I currently have a 1979 Plymouth Power Wagon with 1579 miles on it. It has been used solely for snow plowing so the body is pretty much shot and only the rear brakes work. It has never licensed. I also have a 1998 Sebring Convertible, a 2006 T&C, and a 1995 Dakota. None of this, and the fact that my family has owned something like 25 Chrysler products since 1989 makes any difference. I wrote to the Vice President of North American Sales and the answer that I got was some woman on the phone who said, Chrysler isn't going to do anything. How's that for good PR?
#495 of 748 buyback process on pacifica by klutke Jul 31, 2008 (6:48 am)
I am seeking assistance in understanding on how to proceed with the buyback process. THe net is my car was purchased new 11/30/07 and currently has 7771 miles on it. I have had it in the shop 4 times...the third time the TC was replaced, last week i brought it back again and they did another repogram and put an additive in trannnsmission, and i am still getting the shudder. I looked at lemon law booklet and am writing a letter to submit...however if someone has other experiences/ advice i would appreciate it. Replies to this message: farout (Aug 01, 2008 6:26 pm) klutke (Aug 04, 2008 7:06 am) faschulz (Aug 04, 2008 8:10 am)

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