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Chrysler Pacifica Transmission Problems

684 messages,  Last post on May 23, 2009 at 4:56 AM

You are in the Chrysler Pacifica Maintenance & Repair Forum. Your Host is kcram

What is this discussion about? Chrysler Pacifica, Transmission, Wagon


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#460 of 684
Re: Chrysler Pacifica 2005 problems [tigger12] by elmo3
Jun 22, 2008 (7:04 pm)
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Replying to: tigger12 (Apr 17, 2008 11:01 am)

Sorry for the delay in responding. i did not see your post. In Ohio I have contacted Burge Law Office in Dayton Ohio and the experience has been great so far. As of June 2008 we are persuing Class Action against Chrysler as I have had enough run around. You may call and speak wiht anyone in their office and there phone number should be easy to find by google or Ohio Lemon Law searches.
 
Let me know how it works.
#461 of 684
Lugging by dooucdoo
Jun 23, 2008 (9:39 am)
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farout:
 
Just checking back with you, 2500 miles since that last TSB we both had and I've experienced ZERO lugging what so ever. I've actually tried to make it shudder or lug but it's completely gone. Just thought you might like to know.
#462 of 684
Re: Lugging [dooucdoo] by gthos
Jun 23, 2008 (9:57 am)
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Replying to: dooucdoo (Jun 23, 2008 9:39 am)

That's great news! What was the TSB# on that? Was that another flash, or whatever the computer update is called?
#463 of 684
TSB # 21-010-08 by dooucdoo
Jun 23, 2008 (11:59 am)
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It's 21-010-08. I had it done on March 26, 2008. That was the 2nd torque converter/flash that I had done as the first one did not fix the problem. Here is what the technician stated on my warranty paperwork:
 
FLASH PCM AS PER TSB 21-010-08. ERASE DTC'S. PERFORMED QUICK LEARN. FILL FLUID AND ROAD TEST. FC-ZZ
 
It has never lugged or shuddered after that. Now, the tech did tell me that it COULD have returned and that it may take 1000 miles to break the torque converter in and for the transmission to "learn" my driving pattern. Thankfully it never did return.
 
Hope that helps.
#464 of 684
Re: tc [d08] and others with PAC problems [farout] by juleszee
Jun 23, 2008 (1:59 pm)
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Replying to: farout (Jun 22, 2008 12:19 pm)

Well I took the advice and got ahold of the NCDS for arbitration.
They told us they will not take on the case for us because we are not in a state they cover, got ahold of the district rep for chrysler so I did again and all they tell me is to take it back to the shop. I contacted the shop we have been taking it to, they told me they will not work on our PAC anymore. Its been there to much and they can't find the problem with this PAC.
I feel like Im going in a circle and there is no way out, Just feel stuck!!! I was looking at the lemon law on line. I dont know if there is one that I need to contact or just try one of them.
#465 of 684
Re: tc [d08] and others with PAC problems [farout] [juleszee] by rhollis
Jun 23, 2008 (5:23 pm)
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Replying to: juleszee (Jun 23, 2008 1:59 pm)

I found the address for NCDS in the back of my owner's manual. It was a Texas address, I believe, and they forwarded the information to Detroit. I do know that the Burdge Law Officein Dayton, Ohio is putting together a class action lawsuit against Chrysler. You might contact them.
#466 of 684
Re: Lugging [dooucdoo] by d08
Jun 23, 2008 (5:34 pm)
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Replying to: dooucdoo (Jun 23, 2008 9:39 am)

Hey,
 
Thanks for the info. I have only about 200 miles since they replaced the converter. I have called them back and I am bringing it back to them on Tuesday of next week, but I was wondering if it my take some more miles for it to clear up. They replaced the latest tc and reflashed, what ever that means. They are really nice to help me figure out the problem and I do have liftime warranty on the car and free oil changes.
 
thank you so much!!!!
#467 of 684
Re: Lugging [d08] by rhollis
Jun 24, 2008 (4:08 am)
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Replying to: d08 (Jun 23, 2008 5:34 pm)

My transmission was supposedly reflashed twice and the convrter was replaced. Things got progressively worse. The most serious transmision event was accelerating and having nothing happen. Then the car would suddenly take off.
#468 of 684
Re: Lugging [rhollis] by faschulz
Jun 24, 2008 (5:10 am)
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Replying to: rhollis (Jun 24, 2008 4:08 am)

Thats one of the features of my pac, they told me that is normal, no problems found, can not duplicate.
#469 of 684
Re: Lugging [faschulz] by rhollis
Jun 24, 2008 (5:38 am)
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Replying to: faschulz (Jun 24, 2008 5:10 am)

I guess that some might call that a feature. I have been in the suto repair business for 40 years and have some knowledge of how a car is supposed to behave. An independent inspector of my choosing drive the car and found that the transmission did not function correctly. NCDS had an inspector drive the car and he felt that the transmission needed to be torn down to determine what the problem was. The car went to a dealer of Chrysler's choosing and they supposedly reflashed the transmission and replaced the torque converter. The same inspector drove the car again and came up with the same conclusion. The arbitrator was steamed, to put it mildly, and concluded that Chrysler should repurchase my car with no write off for mileage. The car has now been sitting for nearly a month. Impartial Services Group, who handles the buybacks for Chrysler, is having problems getting the correct paperwork from the dealer so that they can determine the amount of the buyback.l Ofcourse, I know exactly how much I have paid, but the paperwork does not seem to coincide. Customer relations and good will do not seem to be in Chrysler's vocabulary.

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