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Wagons Chrysler Pacifica Chrysler Pacifica Maintenance & Repair Chrysler Pacifica Transmission Problems
722 messages, Last post on Oct 20, 2009 at 11:59 AM
You are in the Chrysler Pacifica Maintenance & Repair Forum. Your Host is kcram
Had my car for a year and half brought it used with 20000 miles on it.always noticed the tranny shifted funny but paid no attention to it until I found this web site.When I brought my wifes car in for service (a dodge caliber)I asked about my car and the tsb. The service manager said their is none on my car and cant fit anything if a number doesnt exsist?I gave him 21-010-08 and reflash 68022304AE,said numbers dont show up on the computer?What do you have to do to get the ball rolling?Cars I used to own I would drive them to 200000 to 300000 miles before I got rid of them with no major problems.
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Replying to: drwallie (Jun 17, 2008 7:34 pm) |
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Replying to: rhollis (Jun 18, 2008 3:52 am)
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Replying to: faschulz (Jun 18, 2008 4:45 am)  So they still say that it drives and shifts normal and that its normal driving for a PAC i think im going to get ahold of that company and see about another buy back.. ugh.. 2 bad chrysler products in less than a year. 
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Replying to: faschulz (Jun 18, 2008 4:45 am)
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Replying to: rhollis (Jun 18, 2008 6:20 am) |
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| I have a 2007 pacifica and only have 3500 miles on it. I have noticed the same problems as every one else about the shudder so I took it to my dealer for repair. they replaced the tc and said that the car had to go through a reprogamming stage. They probally only drove it a 100 miles, when I get it back and drive I still notice the shudder. Do I have to drive it more miles for the re-progamming to fix the problem. Any advice would greatly be appreciated!!!! | |
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Replying to: dooucdoo (May 01, 2008 6:56 am) Thanks |
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Replying to: d08 (Jun 18, 2008 3:36 pm) I can see there is a lot of frustration and anger and rightly so. You are paying money that should be enough to get the PAC fixed right and be done with the problems! It seems the transmission with the 4. L engine seems to be problem most of us has had or having. First Step. When you show anger your anger you have failed step one! Be cool and collected. Show that you are in control of your temper, and the situation. Remember you have the right to have the vehicle work properly. They will fix it no matter what excuse they give. Be calm, cool and collected. Second Step. Keep accurate Records. Make a paper trail! Record every time and date, and to whom you talk to. Get every persons name you talk with or leave a message with. Get a service slip everytime you go to the shop. Warranty work has to give you a copy of everytime you are there. Third Step. Go and tell or call your Service Manager you want the Chrysler Zone Rep Contacted about the the problems and not being able to fix the problem. Go or call the Dealership Owner, or General Manager that you have requested the Chrysler Zone Rep be brought in on all, the problems you have had. Follow these calls or talks with a letter saying what you have requested, to each (General Manager, and Service Manager) and say to each, you have sent a copy to each of them, and Chrysler LLC. Fourth Step. Call 800 992 1997, talk with the people and give them all the details. Then ask them to help in getting the dealership to follow through with your request. AGAIN NOTE THE TIME AND DATE AND WHO YOU ARE TALKING TO. Notes are very, very, important. Be nice, respectful, keep your cool. Fifth Step. Call the dealership, Service Manager and ask what the Zone Rep. said. If her has not called the Zone Rep. Tell him you are going to give him 5 working days and to make contact and get back to you or you will have to take other actions. Keep a record of the date and time. Sixth Step. Call the 800 992 9997 and tell them if there has been no contact made, ask for their help again. Record the info in your records. Call the 800 everytime you talk with anyone so they too have a record of your attempts to get help. Seventh Step. If you have had the Zone Rep make contact and he wants to review the problems then ask him if you can fax your notes and receipts of the times in the shop and times with out the PAC. If the Zone Rep, or the dealer refuses to follow through, call the 800 992 1997 and ask them to help or you will be forced to take measures you would rather not take. Eighth Step. If you can not get any help at any of the above, here are some choices. Call the BBB and get the papers to go against the dealership. Call your State Attorney General Office. Get our the Lemon Law book in the Owners Packet for Abritration and follow the instructions for your state. And again you can hire a Lawyer yourself at anytime. Ninth Step. Keep your records neat and be ready to fax or send them to anyone who would be interested to see and help you. This is the key, most people lack documentation and blow their cool, and vent their anger and that sinks your boat. Remember YOU are in Control as long as you Control yourself. Tenth Step. Be looking ate what Chrysler made vehicle you want to replace the PAC with. Be looking on the Chrysler web sites for a dealer that has the vehicle you want to get to replace your PAC. If all goes right it talkes about four months to start this and to have the new replacement. We have had two buy backs, and on both Chrysler went overboard to please us. I wish you all well, let me know how it works for you. Remember there are no second chances to make a kind friendly impression. Be Cool and in control. farout
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Replying to: farout (Jun 22, 2008 11:19 am) Keep track of everything and file for arbitration. In some states, Ohio for one, the teeth have been taken out of the lemon law. I talked to a lemon law attorney after my final arbitration and told him the results, and he said that he could not have gotten the same results for me - buy back with no write off for mileage. The problem that I have now, on a car that I am still paying for and insuring, is that the dealer from whom I bought it cannot seem to produce the necessary paperwork to complete the deal. I have already purchased a replacement because I refuse to drive my Pacifica. This gets costly after a while. |
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