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Wagons Chrysler Pacifica Chrysler Pacifica Maintenance & Repair Chrysler Pacifica Transmission Problems
742 messages, Last post on Nov 20, 2009 at 5:32 AM
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Get all of your paperwork together and file for arbitration with: National Center for Dispute Settlement 22500 Metropolitan Parkway Suite 200 Clinton Township, MI 48035 If you do not like the result of arbitration, you need to take the car back to the dealer for another attempt at repairing it. If they do not, you can file again. It takes time, so be patient and persevere. According to my agreement, Chrysler is to give me a total refund with no write off for mileage. Good Luck |
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 I have a 2007 Pacifica, bought in Oct, brand new So far, we have had it in the shop 14 times and a total of 43 days. The major problem is when you are driving through a parking lot or up a hill It falls out of gear then stutters back into gear. This is just the topping of the cake. We have had a ton of problems so far and parts replaced. How do I get help with these problems, dealership says its normal and there is nothing wrong. They refuse to call the district area rep. and the 1-800 number is a total joke. Any help would be great!
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Replying to: juleszee (Jun 16, 2008 6:15 pm) |
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Replying to: elmo3 (Jun 16, 2008 7:46 pm) |
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Replying to: elmo3 (Jun 16, 2008 7:46 pm)
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Replying to: juleszee (Jun 17, 2008 9:09 am) National Center for Dispute Settlement 22500 Metropolitan Parkway Suite 200 Clinton, MI 48035 Write to them telling them of your problems. They will tell you what you need to file for arbitration. If the arbitrator finds in Chryslers favor, take the car in again, let them try to fix it again, and refile. It took me three filings to get satisfaction. I had two independent inspectors drive my car (one I chose and NCDS chose the other one) and they both came up with the same problems that I came up with. I have in the business for 40 years, so I have a slight idea of how a car is supposed to perform. |
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Had my car for a year and half brought it used with 20000 miles on it.always noticed the tranny shifted funny but paid no attention to it until I found this web site.When I brought my wifes car in for service (a dodge caliber)I asked about my car and the tsb. The service manager said their is none on my car and cant fit anything if a number doesnt exsist?I gave him 21-010-08 and reflash 68022304AE,said numbers dont show up on the computer?What do you have to do to get the ball rolling?Cars I used to own I would drive them to 200000 to 300000 miles before I got rid of them with no major problems.
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Replying to: drwallie (Jun 17, 2008 7:34 pm) |
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Replying to: rhollis (Jun 18, 2008 3:52 am)
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Replying to: faschulz (Jun 18, 2008 4:45 am)  So they still say that it drives and shifts normal and that its normal driving for a PAC i think im going to get ahold of that company and see about another buy back.. ugh.. 2 bad chrysler products in less than a year. 
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