- #434 of 742
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Re: Rondibee [rondy]
by farout
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May 14, 2008 (10:39 am)
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Replying to: rondy (May 14, 2008 7:37 am)
rondy: If you bought the PAC from a Chrysler,Dodge, Jeep dealer call the Service manager and ask if its had the TC R&R and the latest reflask which is the one that came out in Marck 08. If you got it off another dealer than call the Chrysler dealer of your choice and ask them the same question. Ther should be no charge for the work. Perhaps if your planing on holding on to the PAC for more than the warranty it came with, you might consider a Chrysler Service Contract. I have had more than 12 brand new Chrysler products and never bought a vehicle without one. I have allways got back what I paid and even then some.
The rumble you feel is called a shudder, I called it a lugging, so at any rate this should fix it. Good kuck, hope this helps and let us know how it turns out
farout
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- #435 of 742
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Pacifica transmission
by rhollis
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May 30, 2008 (12:07 pm)
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After many months of telling Chrysler that my car had transmission and front suspension problems it was finally decided in arbitration that they would buy back my car. Driving it 5556 miles in a little over 13 months should be an indication of how unpleasant an experience it was. It is sad that some of these cars, which are good looking and comfortable and have ample interior room are such peices of junk.
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- #436 of 742
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Re: Pacifica transmission [rhollis]
by farout
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May 31, 2008 (4:15 pm)
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Replying to: rhollis (May 30, 2008 12:07 pm)
rhollis: Congradulations! Now you have to select what you want to replace it with. It is odd how some people get a vehicle that gives nothing but trouble, and one vehicle made just before and after your bad one was made, work perfectly. I guess there is no logical explimation is there. Let me know what you choose to replace it with. The Dodge Journey or the caravan or T&C might be a fit. Good hunting.
farout.
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- #437 of 742
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Re: Pacifica transmission [farout]
by faschulz
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Jun 01, 2008 (4:59 am)
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Replying to: farout (May 31, 2008 4:15 pm)
Hi guys I have not been here in some time because I have been driving my other car and my wife the PAC yesterday y got the PAC and is driving worst than ever shuddering and the same intrusive down shift that my car has since new, I going to get some time this week to take it to the shop it has been 5 times one TC, one set of engine mounts several reflashing and comes back to bad.
why Chrysler don't just change the full transmission and the computer from the new town and country, I have heard that works very well.
as I have tell you before I really like the car but I want it drives as it looks.
Regards.
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- #438 of 742
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Re: Pacifica transmission [farout]
by rhollis
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Jun 01, 2008 (5:58 am)
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Replying to: farout (May 31, 2008 4:15 pm)
There used to be a joke about not buying a car made on a Friday or Monday. Mine was made on Monday - guess it is not a joke after all. I have had 5 or 6 Grand Caravans and 2 T&Cs, so that is the direction I am heading. I just need to get a decent price.
Anyone who decides to arbitrate, should ask for an outside inspector. This is what clinched the deal for me, that and an inspector of my choosing who came up with the same findings. Chryslerdid not wish to believe me when I told them of theproblems with my car. I have been in the business for over 40 years so I think I have a slight idea what is going on with a vehicle. I persevered and went along with their requests for "another chance" until it became obvious that they had no clue what they were doing.
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- #440 of 742
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Re: Pacifica transmission [faschulz]
by farout
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Jun 01, 2008 (6:19 pm)
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Replying to: faschulz (Jun 01, 2008 4:59 am)
fashulz: I wonder when the last ref;ash was done? I had the ame experience as you, but had the newer March reflash doen and it did make a complete change. It was just a little better at first and within 1,000 miles it was smooth with no problems. I would call the Service manager and check to see if the March reflash was done. If it was tell your service manager you want the Zone Rep. to come and see what he thinks. Then either call or visit the General manager and tell him you ask that he follow up with a call to the Zone Rep also. Then call 1800 992 1997 and speak with the part that lest you talk with a rep.
This has worked several times for people on this and other forums. I know because I went through it with our 2005 Jeep Liberty diesel.
Let me know how it turns out.
farout
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- #441 of 742
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Re: Well I am no longer a Pacifica owner!!!!!! [hotss]
by quincyd
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Jun 06, 2008 (7:09 am)
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Replying to: hotss (May 13, 2008 3:22 pm)
my pacifica is in the shop right now, for the fourth time. they changed the tourque converter in march, but it's still the same. now they are telling there was a new TC after they installed mine.
how did you get them to buy it back? i dont know where to begin. i have another 18 months on my lease. i would love to get another car. i hate this one
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- #442 of 742
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Re: Well I am no longer a Pacifica owner!!!!!! [quincyd]
by hotss
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Jun 06, 2008 (10:33 am)
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Replying to: quincyd (Jun 06, 2008 7:09 am)
In my case, the service mgr contacted the zone rep for Chrysler. He told him all the problems I was having with my crappy pac, at the same time I called the Chrysler 800 number and complained, in a nice mannor. After a couple of months I was driving a 08 Aspen. My suggestion would be to tell your service mgr what you want done, just to prepare him and let him know he will be getting a call from Chrysler after you call the number. Good luck, I know it is frustrating, and it takes a little time. I was having a lot of problems with mine, it wasn't just the tc, Im not sure how it will work with a leased vehicle.
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- #443 of 742
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Re: Well I am no longer a Pacifica owner!!!!!! [quincyd]
by farout
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Jun 06, 2008 (11:22 am)
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Replying to: quincyd (Jun 06, 2008 7:09 am)
quincyyd: I have helped give the information to several who have got buy backs. Hotss I believe is one. Here are the steps. Have all your paper work that has been done and ready to show the Zone rep. First call your Service manager and tell him you want the Zone Rep called in on this PAC. Then call the Daelership manager or owner and ask him to follow up that the Zone Rep was called. Then call 800 992 1997 and tell then the complete situation. Tell them you have asked for the Zone Rep to get involved. Tell them you feel you want a buy back. MOST OF ALL BE POLITE, KIND, AND PATIENT. DO NOT DOWN GRADE THE DEALR OR ANY TEC. GIVE SOME KIND OF PRAISE FOR THEIR HELPING YOU.
We started our buy back on Feb. 16,07 on our Jeep Liberty diesel, we had the new replacement viechile (2007 Compass) on April 4, 07 and all the paper work was done by May 2, 07. It seems like a long time buy it moves pretty quickly. There is a charge for milage used, my case .05 cents a mile on 29,000 miles.
Make sure you have all the dates you Pac has been in the shop and the length of time you have been with out the PAC's use. Good luck let me know how it works for you.
farout
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