Last post on Jul 19, 2013 at 2:41 PM
You are in the Chevrolet Suburban & Tahoe
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Chevrolet Suburban, Chevrolet Tahoe, Chevrolet Silverado 1500 SS, SUV
#116 of 198 Chevy SUV Vibration Problems Solved!
Jun 30, 2011 (5:45 pm)
Well, GM has solved the problem with the vibration issues. 24 days ago I bought a brand new 2011 Chevy Suburban 2500LT 4 X 4 Fully Loaded. After 200 miles I had an oil leak, a front end that could not be aligned and yes the vibration problem. It now has 500 miles on it and I have only driven from the dealer, to another dealer back home and yes back to the dealer. GM has solved the problem. Quote from the GM "Specialist" today.... " Vibration Is Considered Normal For The SUV". WOW, I would have never thought that since my 2003 Excursion with 543,000 miles rides perfect. What they meant to say was "shut up and go away peasant, we are GM and you should feel lucky we even sold you a vehicle", now give us more bail out money we deserve jobs. What a joke, my first GM and without a doubt my last. No pride, no appreciation, no ethics, that should be the new GM Chevy slogan.
PS: I have consulted and hired my own independent former GM employee to inspect the vehicle who tells me they have known about this vibration issue for years and never even made an attempt to diagnose and repair. There are several issues from the 6 speed transmission to the chassis. The GM solution, make a muffler bracket to absorb some of the vibration. Is that american ingenuity or what...
Research before you buy, don't be an idiot like me and presume if you spend over 50K you will get a vehicle that you can drive without immediate repairs or drive without annoying vibrations.
#117 of 198 Re: Tahoe-Avalanche [cat125]
Aug 10, 2011 (10:52 am)
Hey Cat125, i have the same issue with my 2009 Tahoe. They have changed tires and completed high speed balance but I still have a vibration and shakes when i hit any little bump on the road between 65-80mph. I took it to Grand Prize Auto where you took your truck and got it fixed. I told them that it may have to do with the drive shaft. They asked me if i knew what was done with the drive shaft of your vehicle to fix the problem. Can you provide me with that information or can you give the VIN# of your vehicle so that I can give them the information so they can see what excatly was done? I have been talking to George Ruiz at the dealer and hes really trying to help me. Any help would be greatly appreciated. This vibration is driving me up the wall. My email is jathlonhotmail.com Thanks!
#118 of 198 Re: 2011 Suburban [cat125]
Aug 10, 2011 (11:07 am)
Hey Brycourt, Can you tell me what mechanic can fix the issue? I live in Miami and took it to Grand Prize Chevrolet where Cat125 took hers and they still havent fixed it. They changed tires and completed high balance. It runs a little better but still vibrates. Please let me know where i can get this fixed. Thanks!
Tony Z. jathlonhotmail.com
#119 of 198 Re: Tahoe-Avalanche [jathlon77]
Aug 10, 2011 (2:12 pm)
Sold my truck and dont have info on hand - it was not George Ruiz who worked the truck - it was someone else - cant remember his name but think it starts with S - let me know how it turns out -
#120 of 198 Re: Tahoe-Avalanche [cat125]
Aug 10, 2011 (2:24 pm)
Thanks for the reply Cat! Could it have been Scott? Hes right behind George in the center row of the service dept.
#121 of 198 Re: Tahoe-Avalanche [jathlon77]
Aug 10, 2011 (6:08 pm)
Still messing around with teh 2010 Suburban - 2nd dealership calls the vibration "suspension recovery" and recommended taking it to an aftermarket alignment shop to have the driveline/tires, etc balanced. Also had me drive a 2011 LS in attempts to compare with how my LTZ should be driving - not even the same suspension - absolutely ridiculous. Anyhow - Katie at Chevy customer service has been great and submitted the buyback paperwork and we'll see how that goes.
#122 of 198 Re: Tahoe-Avalanche [brycourt]
Aug 11, 2011 (2:49 pm)
That says it all. GM sales people have no idea what GM offers on each model. They are mostly totally ignorant (no training) . They should have suggested you try out an Impala!
#123 of 198 Re: Bulletin [cat125]
Aug 19, 2011 (7:26 pm)
Hello , I am having the same issue with my 2007 Suburban .. I bought the car from a chrysler dealership tho, so should I take it to Gm instead or is Chrysler responsible for the fix and will they even do that ?They already balance the tires 2 times and the vibration is still there but its not as bad as it was before
#124 of 198 2010 Suburban buyback update
Aug 19, 2011 (7:39 pm)
GM denied the buyback yesterday so I am going to a local shop per the recommendation of the service mgr at the second Chevy dealership (Cavender Chevy) that called the vibration "suspension recovery" - company repairing is Southwest Brake and Alignment and I'll be paying out of pocket to have the mechanical problems fixed. Anywhere from 150.00 up but the tech at Southwest says he guarantees it will resolve the problem, will start with truing the tires and then look at the drive line (drive shaft, u-joints...) - too bad Chevy isn't qualified and couldn't fix it under the factory warranty and can't believe GM won't stand behind their products. Local GM rep did not even give the time of day or even test drive the vehicle, just denied buyback - last GM product I will ever buy, absolute piece of junk!! If that doesn't work have already spoke with a lawyer and it qualifies for the Lemon Law since the truck has less than 20K and has had 3 new sets of tires and countless balancings without success.
#125 of 198 Re: 2010 Suburban buyback update [brycourt]
Aug 22, 2011 (4:51 pm)
Hey Brycourt keep me posted please! I have about 18k miles on my 2009 Tahoe and still under warranty. My question now is if its under warranty and they know its the suspension why dont they fix it? What does "Suspension Recovery" mean? Is the a maintenance issue? Im completely lost with this. Let me know what the shop does to fix it. Im very aggravated with this. I feel your pain. Thanks