83 messages,
Last post on Sep 01, 2012 at 8:51 AM
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GMC Yukon Forum.
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GMC Yukon Denali, GMC Yukon XL, Car Safety, SUV
#74 of 83 Re: denali traction control problem [harry76]
by erict101
Nov 09, 2011 (4:33 pm)
My repair was not covered by warranty because the Denali is an '04 at 105K miles. The Timken brand hub and sensor cost $115 home delivered from Rockauto.com A friend with the proper sized impact socket installed it, so far no problems.
#75 of 83 Re: denali traction control problem [harry76]
by harry76
Nov 10, 2011 (10:56 am)
Hello Sarah,
I sent you email re: vin#. As you could see there are quite a few different customers on this site and others who have this same problem. Also questions in my first post were not answered. 1. is there or was there a recall on this issue. 2. Does my warranty cover this issue. In every answer to a customers question GM customer service starts off with a apology, that is really very nice but it does not fix the problem. So other than asking the customer to call and saying your sorry what does customer service do ? I have yet to see one person on this site helped by GM customer service.
Sarah???
#76 of 83 Re: denali traction control problem [harry76]
by gmcustsvcsarah
Nov 10, 2011 (12:29 pm)
I apologize for not getting back with you sooner – the tool that alerts me of new posts was running a little slow today.
In regards to your post yesterday, I am unable to access information on the tools I have available with a GMPP number.
Thank you for sending an e-mail – did you use the address provided on my profile? I am not sure that I have received your message. I respond with a confirmation email upon receipt.
Initially, we are able to investigate warranty information and recall information as associated with a particular vehicle – this helps us better answer what kind of components on your vehicle are still covered by warranty.
We request that interactions be moved to email so that more confidential information (like contact information) can be gathered by us in the event that a Customer Assistance case can be assembled as we work with the dealership towards resolving a concern.
Thank you for your continued patience, and I hope this helps to clarify our role in helping you address the traction control concern you’re experiencing,
Sarah
GM Customer Service
#78 of 83 Re: denali traction control problem [harry76]
by gmcustsvcsarah
Nov 11, 2011 (10:05 am)
For phone assistance, it would be best to call GMC Customer Assistance at 800-462-8782. They are open Monday-Saturday 8am-9pm EST.
Best,
Sarah
GM Customer Assistance
#79 of 83 traction control active message/abs
by harry76
Nov 14, 2011 (8:52 am)
Went to dealer on Friday. Mechanic hooked up gmc tech 2 diagnosis machine to my truck. There were no codes coming up for my problem. mechanic took off calipers and rotors and inspected sensors. He cleaned them up and truck is running like new. In addition to that I had a wheel alignment, pitman arm replaced and idler arm replaced.
The labor was 509.00, parts were 316.00 with tax came out to 892.30 I was unable to find out if anything was covered by warranty because just the cashier was in the dealer when I arrived. So I am very happy to have my truck back to the way it was/ should be.
Only problem I have now is my rear passenger control console has no power. I was trying to find out where fuse was but it does not really have it in manual.
#80 of 83 Re: response to misionnortena [godmudder1]
by miburb05
Nov 15, 2011 (3:02 pm)
i have an 05 suburban in brighton. champion chev. said $443-$959 to fix the problem. did you ever get any help from GM?
#82 of 83 Re: response to misionnortena [dirkd]
by mtu50
Dec 01, 2011 (10:31 am)
Now THIS post was helpful. Much better than the "go to the dealer" standard response.
Thank you dirkd!! My wallet thanks you as well.
Sep 01, 2012 (8:51 am)
Has anyone fiqured out wut or how to fix the traction control problems on the 03 Yukon....even on smooth roads my truck traction control comes into play..and slow the vehicles down. and I am unable to accelerate...I am a disabled mom with five kids and it is very scary while driving with kids or by myself and have this happen....