Last post on Dec 07, 2013 at 3:51 PM
You are in the Cadillac CTS/CTS-V
What is this discussion about?
Cadillac CTS, Cadillac CTS-V, Brakes, Sedan
#21 of 118 Re: cadillac cts brake problem [elegantwomen]
Feb 09, 2010 (10:50 am)
They never fixed my 2006 and the lease ended but they did fix my 2007 after they had it a second time, the first saying the brakes were fine. It is a problem with the wheel spin sensor and the anti lock computer. On the 2007 the dealer could see the problem codes when they checked the cars system. I asked about why they could not find that on the 2006 and they said those codes where new in 2007. Since it was fixed it has not done it again. It was all covered under the 4/50,000.
Its not a fun problem. My wife never drove the 2006 again after it did it and she almost hit a pole and they said there was no problem. She has a BMW now and loves it. Good luck.
#22 of 118 Re: cadillac cts brake problem
Mar 31, 2010 (11:02 am)
This just happened to my 2007 CTS today. Pulling into parking space at about 3-4 mph and riding the brake. Suddenly the brake pedal goes to the floor and pulsating of ABS comes on and the car freely coasts into the car parked in front of me. Only damage to my license plate as it was so slow. Took it right to dealership, no problems on the way there. They said the computer would only tell them if it was a sensor if they could get it to happen while hooked up to diagnostics. Interesting to see what there conclusion will be. I cannot take the car back if they can't tell me they fixed the problem. Would be a more than a little scary while trying to stop at an intersection or for kids in the crosswalks while picking up/ dropping my kids off.
#23 of 118 Re: cadillac cts brake problem [edsz]
Mar 31, 2010 (12:17 pm)
This 'sounds' strange. Please keep us posted.
#24 of 118 Re: cadillac cts brake problem [edsz]
Mar 31, 2010 (12:26 pm)
Hello I am from GM Customer Service. I see that you have the vehicle at the dealership currently. Can you please keep me posted on how it goes with the dealership? Thank you,
Mariah GM Customer Service
#25 of 118 Re: cadillac cts brake problem [gmcustsvc]
Apr 01, 2010 (7:31 am)
Dealership has stated that "cannot duplicate or identify the problem" and says probably just a one-time-thing. The vehicle is ready to be picked up. I informed them that I will not take possession without a signed statement from the service manager stating that the vehicle is safe for operation relative to this issue. Of course, they will not provide this and offer no other solution. Told them I will not be irresponsible and reckless (as they want me to be). I have called the customer assistance number that they provided, but after 25 minutes on the phone have little faith in that process as well. A "manager" is supposed to call me back.
At this point, it looks as though they may force me into a course of action that I really don't want to pursue. My requests to them have been simple: either fix the car, give me certification that it is safe, or take it back. Fear a long process from here.
#26 of 118 Re: cadillac cts brake problem [edsz]
Apr 01, 2010 (7:49 am)
Thanks for keeping us posted. Do I understand that when the brake pedal went to the floor, the ABS pulsated and yet no code was stored?
#27 of 118 Re: cadillac cts brake problem [edsz]
Apr 01, 2010 (8:02 am)
Has the dealership fixed the other concerns on the vehicle? What I can do is have an agent look into this for you. In order to do that I will need the VIN, dealership, current mileage, and contact information. You can private message me all the information. Please also include when all the concerns did happen, and how long they have been going on for. Thank you,
Mariah GM Customer Service
#28 of 118 Re: cadillac cts brake problem [ben721364]
Apr 01, 2010 (9:38 am)
With respect to the stored code - I was told that it would only store the code relative to the ABS being activated if it was involved in a more significant collision. This was probably only 3mph. The only way to tell what it was doing was to have it happen again while they had it hooked up to their computer.
#29 of 118 Re: cadillac cts brake problem [edsz]
Apr 02, 2010 (9:22 am)
Well the dealer (Taylor Cadillac) and GM customer assistance have both proved useless on this issue. They both keep repeating "we cannot identify or duplicate the problem, therefore, there is nothing to fix. Yet neither will provide a statement declaring the vehicle to have safely operating brakes. I spoke to an Attorney that told me despite Ohio's tough Consumer protection laws, GM has been refusing to address serious issues hiding behind their recent bankruptcy. My wife and I have purchased/leased 4 new GM vehicles since 2001. We were about to purchase a 5th when this one comes off lease. We will never own another. Good luck rebuilding your brand GM.
#30 of 118 Re: cadillac cts brake problem [edsz]
Apr 02, 2010 (12:18 pm)
They ran me around on my 2006 and never fixed it. It was leased and I turned it in. On my 2007 they said it was either the ABS antilock unit or the wheel spin sensor. They replace both because
I just drove the car in circles hitting the brakes and it kept doing it about every forth time around. All the ABS problem codes it logged right together showed a problem and that is why they did something.
Try that. I leased a 2010 last week, Red, It's a beautiful car and is still the most car for the money.
We'll see how it goes.