Last post on Jun 07, 2013 at 6:27 AM
You are in the Hyundai Azera
What is this discussion about?
Hyundai Azera, Suspension, Sedan
Go to NHTSA to file a safety complaint.
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#954 of 1325 Re: 2008 Front End Noise [bigearl1]
Jun 11, 2008 (5:31 am)
Interestingly I don't have the noise problem, but I do experience wallowing/bouncing over uneven road surfaces. Contact Hyundai Customer Assistance as you will get little help from the dealer.
They did replace the struts on my 2007, but within a few months the problem returned.
The Regional Service Manager is to drive it on the 17th, but he drove it once before and said it is normal. This time we're going on a different road.
Might try Hyundai-Forums.com and the Azera thread there. Lots more on suspension.
Other than the ride, it is a fantastic car and has more amenities than Acura, Lexus and Infiniti.
#955 of 1325 Is My 2008 a 2008?
Jun 11, 2008 (12:00 pm)
Regarding my earlier post #951 regarding front end noise on my 2008, I checked the build date on the door jam and it showed June 16, 2007. Can this really be considered a 2008?
#956 of 1325 Re: 2008 Front End Noise [daveltd]
Jun 11, 2008 (12:54 pm)
You might want to check the build date on your 2008. My 2008 was built on June 16, 2007 when Hyundai was still installing the front strut P/N 041 which has exhibited the noise problem. The 2008 brochure mentions an "all-new suspension for 2008" which I presume has the new front strut P/N 640 which was used after October 20, 2007 build date. The only reason I bought the 2008 Azera was because I figured the "all-new suspension" cured the noise problem that I had read about with earlier years. Looks like I didn't get the "all new suspension" after all and maybe you didn't either. If that's the case, I think we both have a beef with Hyundai.
#957 of 1325 Re: 2008 Front End Noise [bigearl1]
Jun 11, 2008 (6:51 pm)
I just checked my built date Dec. 28/07.
I wish I could drive an 2007 to see the difference. My 2008 does not wallowing/bouncing at all on rough roads.
So at this point I will not comment any further on this "noise".
#958 of 1325 Re: 2008 Front End Noise [bigearl1]
Jun 12, 2008 (6:04 am)
My 2007 was built in 11/06. Personally, I don't believe the 2008 or 2009 has an all new suspension. Probably just a newer version strut, which may or may not last any longer than the -040 and -041's.
#959 of 1325 Re: 2008 Front End Noise [bigearl1]
Jun 12, 2008 (7:04 am)
I hope this information helps you all... I purchased my 06 limited in 06 and it took Hyundai almost 2 years to correct the problem with the front end noise and the shaking/vibration in the steering wheel.
I had 5 sets of new tires installed while they tried to figure out the problem and had gone through all type of balancing and still had the issue.
When they finally gave up they tried to convince me that this was the way a 30k car is supposed to ride! There was no assistance from their corporate offices. Hyundai's corporate office sided with their people in a letter I received that stated “after further investigation of the issue your vehicle drive and performs like same vehicles (Azera’s).”
While seeking legal assistance I happened upon this information that resolved the issue “Steering Wheel Shake and Front-end Noise “– TSB -07-50-007 is a Hyundai technical bulletin that addresses the issue. TSB-07-50-007 – Suspension/Struts. The part need to fix the issue is Part no. 54611-3L041.
My issue has been resolved and I can say that it is now a pleasure to drive the car.
I’ve invited the Regional Rep and mechanic team that could not resolve the problem to now test drive my vehicle and to date none have taken me up on the offer.
I will give credit where credit is due and say that Hyundai has stepped up in the market, but is lacking in the way of customer service!
Good luck to you all
#960 of 1325 Re: 2008 Front End Noise [antonyr]
Jun 12, 2008 (9:45 am)
"While seeking legal assistance I happened upon this information that resolved the issue “Steering Wheel Shake and Front-end Noise “– TSB -07-50-007 is a Hyundai technical bulletin that addresses the issue. TSB-07-50-007 – Suspension/Struts.
The part need[ed] to fix the issue is Part no. 54611-3L041."
If you are going to make such a statement, at least try to get the facts straight!
Your first post huh?
1.) TSB 07-50-007 is not titled "Steering Wheel Shake and Front-end Noise"
but Front Shock Absorber Replacement - "Hollow" Knocking Noise.
2.) Changing shocks will not stop "the shaking/vibration in the steering wheel."
If you indeed had this problem, it was not cured by installing different shocks!
3.) "The part need[ed] to fix the issue is Part no. 54611-3L041" is completely incorrect!
The correct part number as stated on TSB 07-50-007 is 54611-3L040.
#961 of 1325 Re: 2008 Front End Noise [snaglepus]
Jun 12, 2008 (5:28 pm)
Thank you Snaglepus for correcting my mistake… The part you stated is indeed the part listed on my work order. I apologize to all the readers if I have led you in the wrong direction.
Oh yes my friend, I had the problem, and after the last service to address the issue the struts were replaced and “MY” problem was resolved!
I’m all ears! What do you think was causing my issue (Shaking/Vibrating Steering Wheel)? I await your next post!
#962 of 1325 Re: 2008 Front End Noise [antonyr]
Jun 13, 2008 (7:54 am)
"Oh yes my friend, I had the problem, and after the last service to address
the issue the struts were replaced and “MY” problem was resolved!"
First, I am happy for you that after so many trips to the dealer, that someone finally corrected your problem.
But, it doesn't matter with regard for your "issue (Shaking/Vibrating Steering Wheel.)"
Good shocks, bad shocks or even no shocks at all, you can and
will have this problem if your tires are bad or out-of-balance.
Just because they said they changed your shocks to the TSB mandated 54611-3L040
parts did not by itself cure the shaking and vibrating steering wheel problem.
During that same trip to the dealer when the TSB work was performed, they either switched
wheels and tires or rebalanced them again without you knowing that they had done this.
Again, it is good that you were able to finally get your problem corrected.
#963 of 1325 Re: 2008 Front End Noise [antonyr]
Jun 13, 2008 (10:11 am)
Check out the Hyundai-Forums.com Azera site for more on suspension. Many of us have had the -041 struts replaced with -040's, but the improvement only lasted a couple of thousand miles. The noise and the bouncy/wallowing ride returns.