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Hyundai Azera Front End Problems

1214 messages, Last post on Dec 06, 2009 at 9:20 AM
You are in the Hyundai Azera Forum. Your Hosts are pat & karens
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Replying to: azeraclunk (Oct 23, 2006 3:06 am) As an aside I drive my 2006 Sonata LX every weekday and it has a somewhat noisy rear suspension, not excessive, but also over a washboard type of surface. Consumer Reports reported it as one of their 2 cons(noisy suspension). It didn't detract from the cars performance. If enough people are upset then an online petition to Hyundai could be formulated, but I don't think it will ever get to that. We all hear it, but some more than others, and I think you need to go up the "line of command" so to speak. If the dealers cannot formulate the "fix", and it's apparent that they can't or are unable to then it falls on Hyundai USA to effect a "fix". |
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Replying to: ray_h1 (Oct 23, 2006 9:14 am) Hyundai XL350 in fact had the memory seat feature operate from the remote control, so that the seat would reposition itself when you hit the remote. The car was supplied with two remotes which could be set for two different drivers. |
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Replying to: azeraclunk (Oct 23, 2006 3:06 am)
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Replying to: chilliwack (Oct 23, 2006 6:09 pm) carman, I agree with you completely. My suggestion is that this board, as well as Edmund's and others should have the moderators set up a sign in for all Azera owners, as well as Sonata owners( I own an LX) to be sent to Hyundai HQ's with the stipulation that we want to have answers now as to their intentions on fixing this apparent defect in the suspension. I truly don't believe Hyundai USA wants to have this kind of bad publicity for their top of the line sedans. In the meantime we should ALL contact customer service apart from our dealer's to make them aware of our concerns. It may entail replacement of suspension components, front for the Azera and rear for the Sonata. Don
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Replying to: drdonrs (Oct 24, 2006 5:13 am)
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Replying to: unknown (Oct 24, 2006 6:02 am) Don I am the owner of two(2) 2006 Hyundai vehicles purchased during the past 9 months from Hyundai of Westchester in Yonkers, NY. I own a Sonata LX (3500 miles) and an Azera Limited (1600 miles). I am sure that you are aware of the Azera's front suspension noise and the Sonata's rear suspension noise. I am an active participant on the Hyundai-Forum's board and the Edmund's board. There are many disgruntled owners of these cars because of the apparent suspension "defects". Firstly you must understand that I have been a strong advocate for the 2 vehicles that I own and have even offered to act as a "good will ambassador" so to speak for my dealer's prospective Azera customers, as a very savvy and satisfied customer, so to speak, so I don't send this communication in an adversarial capacity. You should be aware that there are owners, of Azeras in particular, who are about ready to expand their dissatisfaction with going so far as recommending a class action lawsuit. In any case I am certain that Hyundai is most intent in emphasizing the quality and value of its product, because I see the references to the JD Power Initial Quality awards. of which Hyundai vehicles are high up on the list, and which are prominently displayed in the dealer showrooms and in the media. All of the owners are certain that you know this problem exists and all are awaiting your acknowledgement of this instead of the apparent silence that has enveloped this major customer concern. Many of us have had acknowledgement from service managers at the dealerships and even from regional tech reps but no word from "above". Please, in the interest of keeping the owners of your top of the line vehicles happy and contented, I would urge you to at least acknowledge this communication and indicate that your engineers are at work to effect a "fix" for this problem. As you may be aware that almost all of us who are Azera owners and Sonata owners absolutely are enamored of these cars, so please don't destroy what can become a long-term relationship. I do expect to hear from you in a timely fashion so that I can post the answer on the message boards so that you can avoid a massive disenchantment with 2 very fine cars, Azera and Sonata. Sincerely, Donald Scharoff
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Replying to: drdonrs (Oct 24, 2006 12:26 pm) |
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Replying to: drdonrs (Oct 22, 2006 7:10 pm) I am the owner of two Hyundai vehicles. One is an XG300L which I purchased new in 2001 and the second one is an Azera Limited which I purchased new in July of 2006. I love my new Azera and seldom does a day go by that I don’t speak highly of my Azera to someone who inquires about it. I am not a disgruntled Azera owner and have been very satisfied with my decision to buy it, so far. However, I do believe there is a defect resident in the 2006 Azera. This defect is most noticeable at speeds fewer than 40 MPH over a bumpy road condition and appears to be a “thumping” or “clunking” noise emanating from the front suspension system. At first, this noise was tolerable, but its consistence has now become very aggravating. I regularly communicate with many other Azera owners from North America via an Azera internet forum at Edmunds.com. This suspension defect is continually referenced by forum members, and has become a source of frustration for us. A large part of our frustration is the lack of acknowledgement of this defect by Hyundai USA and communicating that steps are being made to identify and rectify the defect. My purpose in writing to you is to solicit your response to this Azera defect and to request your direction on how the defect will be rectified for Azera owners. I eagerly await your response. Respectfully, Don Cash Hopefully, other forum members will write and voice their concerns as well, and maybe we can get some attention.
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| I called Consumer Affairs yesterday. The lady was nice and gave me a file #. When I explained that my Rt front, that was clunking, has now escalated to a rattle, and my Lt frt is now starting a clunk as the Rt frt was 11,000 mile ago, She proceeded togive me the ol standard "That's normal suspension noice". The conversation went south from there. Anyway, the point is, EVERYONE NEEDS TO FILE A COMPLAINT !!!With that, Hynudai will have to get proactive. CALL TODAY. | |
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The closest sound that I can think of that would best describe the noise coming the right-side front wheel well area would be that of putting a tennis ball into a plastic milk jug and shaking it repeatedly. Does anyone out there have a audio recorder, that they could record the sound with and post it on this forum? As for myself, I'll be calling HMA Consumer Affairs to file an incident. My 2006 Limited Azera makes the clunking noise, albeit not all of the time, when going over irregular (bumpy) road surfaces between the speeds of 15-30 mph.
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