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Hyundai Azera Front End Problems

1212 messages,  Last post on Nov 18, 2009 at 4:35 PM

You are in the Hyundai Azera Forum. Your Hosts are pat & karens

What is this discussion about? Hyundai Azera, Suspension, Sedan


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#21 of 1212
Re: Front End Problems? [newguy6] by jmjk
Oct 04, 2006 (6:25 pm)
Reply

Replying to: newguy6 (Oct 04, 2006 5:40 pm)

newguy:
 
I have exercised just about all my options regarding my clunk. I met a manager from corporate on Sept. 19th and we drove the car around so that he could get a first hand sense of what I was hearing (i.e. the clunk). I was promised to get a copy of his report. So far no report.
 
We left one another with primarily three goals. One, he was to identify where the noise was coming from - more specifically from what component or components of the car. Two, he was to obtain the answer as to why the noise is not persistent on the driver's side of the vehicle. And three, after the problem is identified would Hyundai repair the problem. I told him that I was very hopeful that a fix is available as I am not satisfied with the current condition of the Azera. I also told him that much less classier cars such as the Toyota Corolla, the Chevrolet Malibu and even the Chevrolet Aveo come equipped with a much quieter suspension.
 
I too like the car but am extremely disappointed with the clunk. It sounds like the front (passenger side) wheel is about to fall off !!!! Perhaps if enough people complain something will get done.
 
Please post a message when you get new information.
 
I will also post a message when I get his report.
 
JMJK
#22 of 1212
Re: Front End Problems? [jmjk] by floridabob1
Oct 05, 2006 (4:30 am)
Reply

Replying to: jmjk (Oct 04, 2006 6:25 pm)

I have same problem and dealership was unable to correct.
Any solution to this condition would be appreciated.
Hyundai US Consumer Affairs is the pits.
They always refer you back to local dealership.
#23 of 1212
Re: Front End Problems? [jmjk] by zredsox
Oct 05, 2006 (4:51 am)
Reply

Replying to: jmjk (Oct 04, 2006 6:25 pm)

I have exercised just about all my options regarding my clunk. I met a manager from corporate on Sept. 19th and we drove the car around so that he could get a first hand sense of what I was hearing (i.e. the clunk). I was promised to get a copy of his report. So far no report.
  
We left one another with primarily three goals. One, he was to identify where the noise was coming from - more specifically from what component or components of the car. Two, he was to obtain the answer as to why the noise is not persistent on the driver's side of the vehicle. And three, after the problem is identified would Hyundai repair the problem. I told him that I was very hopeful that a fix is available as I am not satisfied with the current condition of the Azera. I also told him that much less classier cars such as the Toyota Corolla, the Chevrolet Malibu and even the Chevrolet Aveo come equipped with a much quieter suspension.
  
I too like the car but am extremely disappointed with the clunk. It sounds like the front (passenger side) wheel is about to fall off !!!! Perhaps if enough people complain something will get done.
  
Please post a message when you get new information.
  
I will also post a message when I get his report.
  
JMJK


JMJK -
 
Please post the results of the report when you receive it. I suspect there are quite a few of us who have the "clunk" problem, but haven't identified so on this forum. We are all eagerly waiting to here what you find out and what the solution is. Thanks for your willingness to share the results with us. Lots of us from around the country will be grateful.
#24 of 1212
"clunk: is not a problem by ykang
Oct 05, 2006 (9:38 pm)
Reply
The "clunk" sound come from front end is ABS system self-checking. So it ia not a problem.
#25 of 1212
Re: Front End Problems? [zredsox] by jmjk
Oct 06, 2006 (7:30 am)
Reply

Replying to: zredsox (Oct 05, 2006 4:51 am)

I have a theory.
 
Here’s what we know:
1.The chronic clunk (for me it is extremely chronic) generally comes from minor asphalt repairs or “washboard” type road surfaces.
2.It seems to come from the passenger side of the car
3.It seldom emanates from the driver side (I speak for myself on this one)
4.If the clunk was truly a suspension problem the driver might feel it in the steering and I haven’t really felt it through the steering wheel
5.Just yesterday I happen to accelerate (just slightly) through a turn - 90 degrees - near my neighborhood that had the ideal road condition (i.e. the washboard surface). I heard the awful clunk and to my surprise I felt it in the gas pedal – the same harmonics – every time the clunk rang out it was felt in the gas pedal.
 
Is Hyundai looking in the wrong spot? Could it be that the clunk is coming from an engine mount?
 
This may be worth examining for a number of reasons.
1. Driving over the washboard surfaces at a fixed rate of speed, for me the speed is between 23 and 30 mph, could cause an exciting force that while the suspension is able to manage it, the motor mount cannot. (Is a know fact that gas turbines – those used in the generation of electricity and in some cases aircraft – go through what is termed critical speed. At certain speeds there is little exciting force to cause excessive vibration in the turbines but at other windows of speed, vibration can increase slightly. As the turbine continues to ramp up in speed it ramps through that critical speed and once past the critical speed all is well. It can sometimes happen with our tires too.) Those washboard surfaces may, at that window of speed (23 to 30 mph), be the critical speed where the engine mount(s) vibrate excessively, banging around and creating the clunk. Further the washboard surfaces of the road may provide the “perfect” exciting force frequency whereby the engine vibrates in perfect harmony with that same exciting force.
2. What is the gas pedal linkage connected to – certainly not the suspension – it is connected to the engine. If the engine is banging around under the hood anything connected to the engine (e.g. the gas pedal linkage) would be the recipient of the banging via the ripple effect, but certainly to a lesser degree. Feeling something in the gas pedal may be an indication that the clunk may be from a place other than the suspension.
 
If there is a bad motor mount on the passenger side then this may explain why I hardly ever hear anything from the driver’s side. There may be other owners who experience the clunk from both sides but I don’t recall reading anything (in this forum) to that effect.
 
Additionally, this may explain why the clunk is not heard all of the time. Often times when I drive over a bump in the road I hear the normal thump from the suspension that is typical of a good solid suspension.
 
While I am not an engineer this seems reasonable to me. If any engineers read my explanation, my apologies to them if I butchered the explanation.
 
Lastly, everyone who has this problem ought to stay on top of Hyundai. I have no idea how pervasive this problem is. There are likely a very small percentage of Azera owners who subscribe to this site therefore I would be willing to bet that there are a great deal more owners who are having the same problem. I have been relentless with Hyundai and I am sure they are tired of me but I didn’t buy a Limited just to hear that awful sound.
 
If my theory sounds plausible let me know and I will “carry the torch” to Hyundai.
#26 of 1212
Re: "clunk: is not a problem [ykang] by ray_h1
Oct 06, 2006 (7:43 am)
Reply

Replying to: ykang (Oct 05, 2006 9:38 pm)

)) "The "clunk" sound come from front end is ABS system self-checking. So it ia not a problem." ((
 
Thank you for taking the time to post, ykang - do you work for HyundaiUSA? Let us know as I'm sure many Azera owners would appreciate the opportunity to discuss their cars' issues with a quasi-official Hyundai spokesperson. I believe what you're referring to is a single event clicking whenever the the car is driven after starting the motor and takes place at approximately 15-20 mph. The other posters are referring to repeated mechanical clunking somewhere in the front suspension components in response to abrupt bumps and pot-holes. While these clunking noises are probably harmless, they're decidedly annoying and not at all in character in Hyundai's premier U.S. offering and which compares itself in its sales brochures to much higher priced models from established prestige manufacturers.
#27 of 1212
Re: "clunk: is not a problem [ray_h1] by azera_06
Oct 06, 2006 (8:11 am)
Reply

Replying to: ray_h1 (Oct 06, 2006 7:43 am)

When I first purchased my Azera (Limited Edi., - Whte Pearl) 2006, I too noticed the same clunking noise, what seem to be coming from the passenger side front wheel-well area, when driving over bumpy roads and/or hitting potholes. For the first 500-750 miles the clunking noise seemed to be consistent and/or hit or miss depending on the road conditions. However, sometime after hitting the 750mi - 1200mi mark on my odometer, I haven't heard the clunking noise. The only thing that I changed was the tire pressure. The tires had 35 psi, and I changed them to 30psi as recommended by the OEM. I hope that clunking noise doesn't return, as it was annoying.
 
I love this car!
#28 of 1212
Re: Front End Problems? [jmjk] by ray_h1
Oct 06, 2006 (8:23 am)
Reply

Replying to: jmjk (Oct 06, 2006 7:30 am)

)) "I have a theory ... What is the gas pedal linkage connected to – certainly not the suspension – it is connected to the engine." ((
 
The only problem with that particular basis for your theory is that the Azera uses drive-by-wire technology. There's no direct mechanical connection between the accelerator pedal and the engine - only an electrical connection to the engine control module which silently and electronically controls fuel delivery and ignition timing.
#29 of 1212
Re: "clunk: is not a problem [azera_06] by floridabob1
Oct 06, 2006 (9:10 am)
Reply

Replying to: azera_06 (Oct 06, 2006 8:11 am)

Is anyone aware of any Hyundai TSB's regarding this issue,
Many owners seem to have this clunk problem, but to my knowledge, Hyundai US has not acknowledged a problem, and has yet to notify dealerships how to respond to our complaints.
It appears that various local service departments have attempted different types of fixes.
More help is needed from corporate.
#30 of 1212
Re: Front End Problems? [rockybob] by hyundai2
Oct 06, 2006 (11:36 am)
Reply

Replying to: rockybob (Aug 31, 2006 4:31 pm)

I also have an '06 Azera with same front end noise. I've been to two dealers and both say norman front end noise. Well baloney. My question is this, Now that your sway bar has been flipped over, does it wrap under or over your steering arms? I am trying to decipher from which position it was originally installed, and can you tell me which dealership you had your repair made?

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