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Sedans Hyundai Azera Hyundai Azera Front End Problems
1212 messages, Last post on Nov 18, 2009 at 4:35 PM
You are in the Hyundai Azera Forum. Your Hosts are pat & karens
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Replying to: donna388 (Jul 08, 2009 9:31 am) I'm afraid I'm one who doesn't understand Locking Torque Converter. Is the dealer going to tell me that it is normal (like they try to tell me about my crappy suspension)?
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Replying to: mjclements48 (Jul 08, 2009 6:18 pm) Don't feel like the lone ranger. I filed a complaint through Hyundai corporate about my suspension issues because I wasn't getting any satisfaction from the local dealer(s) (3 of them). Hyundai corporate replyed with a decision on my case in spite of never having seen the car that there was nothing wrong with my suspension...period. The reply letter was rather cold and blunt even though some of the (canned) wording tried to make it seem that they were sincerely "concerned" about keeping me as a customer.....ain't gonna happen. I also have seen my first and last Hyundai.
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Replying to: nrosenthal (Jul 05, 2009 12:09 pm) Bud H
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Replying to: budh (Jul 10, 2009 12:32 am) How a company steps up and addresses this ensures customer satisfaction. Hyundai obviously is more focused on the 90/10 rule than customer satisfaction - you got a unit that represents the 90% - some of us were not that lucky and are stuck with a 10% product. Whether you agree with 90/10 or your number is 95/05, the end is still the same. We spent the same money you did, and didn't get what was represented to us and Hyundai is not doing anything about it. Frustrated about their apathy |
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Replying to: campoly (Jul 09, 2009 5:31 am) |
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Replying to: campoly (Jul 09, 2009 4:52 am)  Don't feel like the Lone Haranger Mike. Ours does exactly the same thing. Try going down grade with the cruise control set. The T/C is continuously cycling back and forth, locking and unlocking, engaging and disengaging. We've owned many vehicles over the years, and I've never had any that would do this. This car will hold in the computer whatever speed the cruise control is set at even when you are stopped. All of the other cars I have had, when you dropped below 30 MPH, the cruise control speed had to be reset. I don't think the Hyundai people know how to properly set up their electronics. And once more, I don't think they care or want to correct these problems. To them, all complaints are unfounded! "It's behaving exactly as designed." How many times have you heard that comment when complaining? That why my Lemon Law firm is litigating our car on our behalf. Thank goodness for the Song-Beverly act in California. 
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Replying to: donna388 (Jul 16, 2009 8:56 am)  mn problems and stop trying to act like nothing is wrong they just might build some customer loyalty.
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Replying to: mjclements48 (Jul 08, 2009 6:18 pm) The Michelins used by Hyundai on this car are notorious for developing and retaining flat spots after the car has sat unused, especially in cold weather. The fading of the problem as the tires get warmer seems to be consistent with that. If they replaced with same type, that problem hasn't been ruled out at all. Just a longshot question.
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Replying to: tonycd (Jul 17, 2009 7:25 pm)
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Replying to: mjclements48 (Jul 20, 2009 3:38 am) |
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