Last post on Jun 07, 2013 at 7:27 AM
You are in the Hyundai Azera
What is this discussion about?
Hyundai Azera, Suspension, Sedan
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#1012 of 1325 Re: Responses from Hyundai ? [holyazera]
Aug 05, 2008 (3:23 pm)
I am becoming more and more convinced that there are early 3L040s, those that were mounted on the early 2006 Azeras built before 12/05/05, and the replacement 3L040s that are now being provided by the parts department and installed according to TSB 07-50-007. There is a world of difference between the early and late 54611-3L040 parts. The early (original) parts last and last and work like any good shock should;
The late 54611-3L040 will not last at all and do not last for even 5,000 miles and do
not work like they should. They are excellent when first installed, but "wear out"
and do not function as a proper shock should in just a very few miles.
I am not speaking of a rough ride but the lack of proper control as far as jounce and rebound are concerned.
Proper control in those categories is not satisfactory.
Mine poggos, and porpuses, and at speed is dangerious because of this lack of control.
On certain roads, that uncontrolled motion will almost make me seasick.
My replacement shocks were fine when first installed, but quickly went back
to the same old ways as the original 041s that first came on my car.
In order to get the TSB done, I had to raise holy hell at the local dealership.
Only after talking to the top manager was I finally able to get replacement shocks installed.
I think the manager ordered the service manager to go ahead and do the TSB only to get me off his case.
Now, the answer I get when I ask to have these floppy wonders replaced
is that 'Hyundai will only replace the shocks one time'and one time only.' No more!
So much for the warranty. One time, and one time only. After that, you are on your own.
#1013 of 1325 Re: Responses from Hyundai ? [snaglepus]
Aug 06, 2008 (3:27 pm)
I'm "onboard" with you thinking that "current" P/N 3L040s may NOT be as reliable as the original ones. And, when used as a replacement for the "41s" per the TSB will not guarantee a "good fix" for the strut problem. Your experience with those replacement parts is proof enough for me that something drastic occurred in the manufacturing processes at the "strut manufacturer".
My experience has a Government Rep at Pratt and Whitney, Jet engine manufacturing (government fighter/cargo engines), revealed to me that "supplier problems" (supplier provided parts/components), and yes "primary manufacturer (P&W) problems" (their produced parts, etc.), must be fully investigated for "root cause" events when a part, or component no longer is operating to design and operating specifications.
Usually, a manufacturing process, or raw material, sub-assembly, was changed, without proper "proofing" of the result, and lo and behold the part/component is no longer giving performance results, or short life performance.
I guess, I will "baby" my front end for ever, so has to keep good operating struts in the car. Maybe in a few years, as some have said, a after market producer will have replacement stuts available that are guaranteed under a "miles/calendar" sales package.
I'm convinced the Azera design element for the front end was not "robust" enough to accomodate variations in manufactured parts. If they proofed the front end on their test tracks with what they tought to be the "best production struts", they evidently didn't realize that "manufacturing process variation" was going to come back and bite them in their "design behind".
I picked up the GENISIS brochure, and they are using a German (design engineering) SACHS* ASD (amplitude Selective Damping) advance suspension system. Coupled with the full front set-up with upper and lower control arms which create a virtual "kingpin" axis to reduce unwanted kickback (emmm, whats that???, strut crap???), and improve steering response. OK, I'm lifting words from the book, not that smart!!! But, sounds like they learned from their mistakes on the AZERA. Further example being the back seat is not a 60/40 fold down, they wanted a "solid unit" there to improve the regidness of the back of the vehicle.
Who knows, maybe in three years, or more, I would look for a 2010 used one (not 2009, let them find/fix the bugs first) with a Premium Plus package (plus adds 18" alloy wheels). The Technology Package, top of the line is too much "space craft" for me.
Later, Retired Dad aka HolyAzera
#1014 of 1325 Re: Responses from Hyundai ? [holyazera]
Aug 08, 2008 (8:32 am)
Congrats on your new car. If the ride is OK, it is a great car. Actually the car rides well, so to speak, but it rolls or bounces too much on dips and rises in the road.
Spoke to a sales rep re: Genesis and they got one in and sold it the next day. Same dealer got in 5 Lincoln MKS' and sold four within a week. All are selling at MSRP.
I like the Genesis concept, but I'll wait a year or two to see what happens. It took two years for the Azera suspension issue to fully surface and then not on every car. Also, I cannot bring myself to pay MSRP for any car, much less a Hyundai or Ford product.
#1015 of 1325 Anyone have an Azera with some miles on it?
Aug 10, 2008 (7:18 am)
I have 15,000. If the bouncing gets worse, I don't know what I will do.It was great when they changed the shocks at 5,000. Now I have to slow below 60 on a stretch of Hiway 92 between Foster City and San Mateo or the ocillation becomes dangerous.I can live with this as 95% of the roads don't cause this.I would pay to replace the shocks again but not if theya re only going to last 5,000 miles. I have never heard of a shock that had this short of a life.
It seems over passes or short bridges cause the bouncing. anyone know why? Is the road not level or what? WOuld be curious to know.2007 azera.
#1016 of 1325 Azeras with bad shocks [oskidunker1]
Aug 10, 2008 (7:40 am)
Be patient my friend. There is something going on and we will all know all about it within a few days.
I won't say anything more at this time, but we will all be kept appraised.
The topic discussion is located here: http://www.hyundai-forums.com/f78-azera-forum.htm
Go to the topic under Factory Tsb-azera Shocks Replacement and stay tuned.
"It seems over passes or short bridges causes the bouncing. Anyone know why?
Is the road not level or what?"
Of course it is not level. That unevenness of the roadway is what starts the oscillation.
Proper shocks would stop or control this instead of allowing our Azeras to continue to oscillate
as ours are all doing with the replacement 54611-3L040 shocks.
Proper shocks are supposed to 'control' this undesirable monkey-motion.
The problem is with the lack of control of these replacement shocks and most
of those shocks that were originally installed at the factory prior to the TSB.
Ours shocks feel like they are worn out and this is happening to us before we have even 5,000 miles.
#1017 of 1325 I would say this could be a Safety issue
Aug 10, 2008 (1:55 pm)
Needing a recall. How do safety issues generate recalls? People complain to the National safety Institute or some other agency?Not that many Azera owners to complain, I am afraid.
#1018 of 1325 Re: Could be a Safety issue [oskidunker1]
Aug 10, 2008 (2:09 pm)
It certainly is if you drive fast enough on the type of road that causes this almost out-of-control oscillation.
Go over to that 'other' forum I spoke of and read how many individuals are
complaining about this common problem. I think you will be surprised.
#1019 of 1325 Do Sonatas have this problem?
Aug 11, 2008 (12:43 pm)
#1020 of 1325 Re: rt front strut noise [mjclements48]
Aug 12, 2008 (4:58 pm)
Interesting...I have an '07 Limited with exactly the same problem between 45 -50mph. It appears more during deceleration or using cruise control.
Two of 4 tires were replaced due to feathering and mis-alignment. The back tires still had about 10 -15k miles left and an alignment was done also. The problem remains and I am hoping that when the other 2 tires are replace this goes away.
Any additional advice on this issue from Hyundai?
#1021 of 1325 Re: Azeras with bad shocks [snaglepus]
Aug 15, 2008 (1:50 pm)
Just this Wednesday I purchased a 2007 Azera Limited - previously a 1-owner vehicle and in beautiful shape. It seemed fine on the test drives but, when I got it back to Richmond, VA and began driving on our dreadful downtown streets, I noticed the wallowing, etc. I read all of the posts on Edmunds and Hyundai-forums about this and am armed with a printout of the TSB about replacing the shocks. (the car does have the 041 shocks still - my build date was in Oct. '06 but the previous owner didn't act on the TSB back in Sept. '07.) It seems as though you might "know something" that the rest of us don't however. Should I 1) go ahead and get a dealership to replace the 041s with 040s, 2) ask them to replace the 041s with 640s, or 3) just wait for the recall???? It's my beautiful new car and I'm dying to know what's up???