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Hyundai Azera Front End Problems

1210 messages,  Last post on Jul 20, 2009 at 2:41 PM

You are in the Hyundai Azera Forum. Your Hosts are pat & karens

What is this discussion about? Hyundai Azera, Suspension, Sedan


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#1 of 1210
Hyundai Azera - Front End Problems by pat HOST
Oct 05, 2006 (4:42 am)
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Several members are experiencing a "clunk" in their Azera's front end. Let's compare notes here.
#2 of 1210
Front End Problems? by jmjk
Aug 03, 2006 (8:37 am)
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I picked up my new Azera Limited on July 31. I drove it home – the entire way home was over smooth terrain (this will make more sense in a minute). The next day I embarked on my 5 ˝ mile trip to the office where the route includes a number of bumps in the road (e.g. manhole covers, very small potholes, and a few asphalt road repairs). While driving over these bumps - at approximately 25 MPH - I heard a rather peculiar “clunk” coming from the front end of the car (as opposed to the typical thud – thud being the noise one hears when the tires and shocks are absorbing the imperfections of the road). Has anyone experienced the same? Thanks in advance.
#3 of 1210
Re: Front End Problems? [jmjk] by mechanic80
Aug 04, 2006 (1:35 pm)
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Replying to: jmjk (Aug 03, 2006 8:37 am)

A coupe of possibilities. The tires are overinflated for shipping and pre-delivery may not have adjusted them properly. More likely, there are one or two suspension points that need to be tightened. Again, pre-delivery should have caught this, as it is a relatively common issue. Although a pain in the butt, a visit to your service department shouldn't take too long to rectify that "clunk".
#4 of 1210
Re: Front End Problems? [mechanic80] by jmjk
Aug 05, 2006 (2:15 pm)
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Replying to: mechanic80 (Aug 04, 2006 1:35 pm)

Mechanic80:
 
First, thank you for responding.
 
I have checked the tire pressure and all is fine there. And yesterday I took the Azera to the dealership. The service manager and I took it for a ride and he recognized the "clunk" right away. I explained to him that I would have expected to heard a good solid "thump" from my car as opposed to a "clunk". They took it into the service bay (I stayed in the waiting room) and here's what happened.
 
First, they put the 17" wheels back on the car (I had asked for 16" wheels as all the reports I had read on the internet said that the 16" wheels and tires provided a quieter ride).
 
Second he told me that the "only thing wrong with the 17" wheels were that they would make the steering wheel shake a bit at high speeds". He was right. As soon as I got on the freeway and reached about 67 mph there it was, the shake he said I would have! As you can expect, I am really annoyed by that.
 
Third, after the car was returned to me I was told that the "clunk" was a typical noise and the car had checked out fine. He said that all of the front end bolts were checked and retorqued.
 
Third and quite interestingly, when they took my car to the service bay he said he would drive another Azera Limited to see if he could experience the same "clunk" as my Azera and I WAS NOT INVITED TO GO ALONG. In hindsight I should have insisted to ride along.
 
I still have the "clunk" (there was virtually no improvement after putting on the 17" wheels) and I am certain that something is wrong. I have half a mind to go to another dealership with my wife's car and test drive a couple of Azeras, find some bumps and see if the other Azeras respond like mine.
 
Your thoughts?
#5 of 1210
Re: Front End Problems? [jmjk] by donvick
Aug 06, 2006 (7:00 am)
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Replying to: jmjk (Aug 05, 2006 2:15 pm)

We're clunkless on our Azera with 1679 miles on it so far. Something isn't correct, if something clunks, something is loose as in not tight, able to move enough to make a sound.
 
Take it back to the dealer or a different dealer and raise havock with them. Its a new car, it ought to be clunkless as well as shakeless.
 
Had our 17" wheels over 80 mph and no shakes, clunks, shimmies or nervousness.
Take it back and don't accept it back until its fixed as its a safety factor.
 
Don
#6 of 1210
Re: Front End Problems? [donvick] by rockybob
Aug 22, 2006 (2:49 pm)
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Replying to: donvick (Aug 06, 2006 7:00 am)

Amazing!! I had the same problem on my Azera (Limited with the Ultimate package) from the first day I had it. I have a good service manager (Jim of Eastside Hyundai) and he found the problem right away. Believe or not, the front anti-sway bar was installed upside down!. It seems impossible, but apparently it can be installed incorrectly. He only discovered it by comparing it to another Azera on the rack. One trip to the service department and the problem is all gone!
 
As for wheel shake, I've done over 80 with not a hint of shake or shimmy. I seem to recall that there is either a recall or a TSB on "mixing of wheel weights" but it could have been another car.
#7 of 1210
Re: Front End Problems? [rockybob] by chilliwack
Aug 26, 2006 (5:03 pm)
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Replying to: rockybob (Aug 22, 2006 2:49 pm)

I know there is a front "stabilizer" bar, but for the life of me, I cannot see how it could be installed upside down. I will try and contact your service manager for more info.
#8 of 1210
Re: Front End Problems? [rockybob] by jmjk
Aug 27, 2006 (12:54 pm)
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Replying to: rockybob (Aug 22, 2006 2:49 pm)

rockybob:
 
Thanks a ton for the information. While I don't know where Eastside Hyundai is, many kudos to Jim. I have printed the information and will show to the service manager (in Houston). One question for you. My clunk seems to more prevalent at the passenger side, was this the case for you?
 
Thanks again,
 
jmjk
#9 of 1210
Re: Front End Problems? [jmjk] by ray_h1
Aug 27, 2006 (1:24 pm)
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Replying to: jmjk (Aug 27, 2006 12:54 pm)

It can be difficult to accurately localize the source of noise telegraphing through solid metal. I had a '74 AMC Gremlin with an intermittant rattle emanating from the front of the car. One weekend while rotating the tires, I slipped off my stool and found myself looking up directly at a bottom-facing drain hole in a welded-up box section along the rear of the car's unibody. I could see what appeared to be threads on a bolt. I was able to "tease" the bolt (an extra lug bolt as it turned out) that must've been "supplied" by a bored line worker) out. Thereafter, no more rattle. The box section did not extend the length of the car either - that rattle had been comming from the passenger side rear 1/3 all along. (Thank goodness for dumb luck. It's the only kind I've ever had.)
#10 of 1210
Re: Front End Problems? [ray_h1] by jmjk
Aug 27, 2006 (1:39 pm)
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Replying to: ray_h1 (Aug 27, 2006 1:24 pm)

But the cluck was indeed from the front and when your serice manager figured out the problem the clunk was "gone"?
 
My point is that I want to make sure that I understand before I point out your "discovery" to my Hyundai service manager.
 
jmjk

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