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Hyundai Azera Front End Problems

1210 messages, Last post on Jul 20, 2009 at 2:41 PM
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Several members are experiencing a "clunk" in their Azera's front end. Let's compare notes here.
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I picked up my new Azera Limited on July 31. I drove it home – the entire way home was over smooth terrain (this will make more sense in a minute). The next day I embarked on my 5 ˝ mile trip to the office where the route includes a number of bumps in the road (e.g. manhole covers, very small potholes, and a few asphalt road repairs). While driving over these bumps - at approximately 25 MPH - I heard a rather peculiar “clunk” coming from the front end of the car (as opposed to the typical thud – thud being the noise one hears when the tires and shocks are absorbing the imperfections of the road). Has anyone experienced the same? Thanks in advance.
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Replying to: jmjk (Aug 03, 2006 8:37 am)
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Replying to: mechanic80 (Aug 04, 2006 1:35 pm) First, thank you for responding. I have checked the tire pressure and all is fine there. And yesterday I took the Azera to the dealership. The service manager and I took it for a ride and he recognized the "clunk" right away. I explained to him that I would have expected to heard a good solid "thump" from my car as opposed to a "clunk". They took it into the service bay (I stayed in the waiting room) and here's what happened. First, they put the 17" wheels back on the car (I had asked for 16" wheels as all the reports I had read on the internet said that the 16" wheels and tires provided a quieter ride). Second he told me that the "only thing wrong with the 17" wheels were that they would make the steering wheel shake a bit at high speeds". He was right. As soon as I got on the freeway and reached about 67 mph there it was, the shake he said I would have! As you can expect, I am really annoyed by that. Third, after the car was returned to me I was told that the "clunk" was a typical noise and the car had checked out fine. He said that all of the front end bolts were checked and retorqued. Third and quite interestingly, when they took my car to the service bay he said he would drive another Azera Limited to see if he could experience the same "clunk" as my Azera and I WAS NOT INVITED TO GO ALONG. In hindsight I should have insisted to ride along. I still have the "clunk" (there was virtually no improvement after putting on the 17" wheels) and I am certain that something is wrong. I have half a mind to go to another dealership with my wife's car and test drive a couple of Azeras, find some bumps and see if the other Azeras respond like mine. Your thoughts?
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Replying to: jmjk (Aug 05, 2006 2:15 pm) Take it back to the dealer or a different dealer and raise havock with them. Its a new car, it ought to be clunkless as well as shakeless. Had our 17" wheels over 80 mph and no shakes, clunks, shimmies or nervousness. Take it back and don't accept it back until its fixed as its a safety factor. Don
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Replying to: donvick (Aug 06, 2006 7:00 am) As for wheel shake, I've done over 80 with not a hint of shake or shimmy. I seem to recall that there is either a recall or a TSB on "mixing of wheel weights" but it could have been another car.
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Replying to: rockybob (Aug 22, 2006 2:49 pm) |
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Replying to: rockybob (Aug 22, 2006 2:49 pm) Thanks a ton for the information. While I don't know where Eastside Hyundai is, many kudos to Jim. I have printed the information and will show to the service manager (in Houston). One question for you. My clunk seems to more prevalent at the passenger side, was this the case for you? Thanks again, jmjk
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Replying to: jmjk (Aug 27, 2006 12:54 pm)
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Replying to: ray_h1 (Aug 27, 2006 1:24 pm) My point is that I want to make sure that I understand before I point out your "discovery" to my Hyundai service manager. jmjk |
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