- #23 of 164
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Re: Silver SX4 5 speed [dudeboy]
by erics6
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Oct 14, 2006 (4:32 pm)
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Replying to: dudeboy (Oct 13, 2006 8:46 pm)
I was going to test drive that SX4 before you bought it. Dealer said yes we have it and then emailed me to say it had been sold. It will be interesting to see which Portland Suzuki dealer is the most agressive in pricing. I was impressed with the professional sales experience at Weston Suzuki. If they're aggessive in their pricing, I'll probably buy from them.
I wasn't that impressed with Gladstone Suzuki when I was looking for a Miata. They had a low mileage 91 that was outrageously priced. They didn't seem to understand how many low mileage Miata's are out there, relative to other cars. Of course they don't deal in Miata's much. I'll certainly give them a try.
I'm not sure I'd consider the SX4 better looking then the Mini, but I'd certainly prefer the reliability of Suzuki over Mini.
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- #24 of 164
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Re: Silver SX4 5 speed [erics6]
by dudeboy
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Oct 14, 2006 (9:03 pm)
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Replying to: erics6 (Oct 14, 2006 4:32 pm)
I did stop at Jim Weston's on my way into town that day. I drove a blue 5 speed base model, but they were tacking on a "market adjustment." Also, they had a copper base model on the showroom floor with a boatload of added accessories for about 20K. My wife saw that same car (the copper one) in Hood River a few days after we bought ours. A fellow at work who has bought several new Suzukis over the past few years, recommends Bill Copps in Vancouver. He claims they have great deals for Oregon buyers, and have an excellent service department to boot.
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- #25 of 164
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Re: Silver SX4 5 speed [dudeboy]
by erics6
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Oct 15, 2006 (8:48 am)
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Replying to: dudeboy (Oct 14, 2006 9:03 pm)
Thanks for the advice. I went the internet route at Weston's, but we didn't talk price.
I think Bill Copps dropped their Suzuki franchise. Now its part of the Vancouver Auto Group. That's part of the problem with Suzuki. A lot of the Suzuki franchises have been dropped in the past couple of years, Carr, Copps, Suburban Auto Group. Makes me a bit leary about warranty service.
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- #26 of 164
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Bought the SX4
by kmaxine04
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Oct 16, 2006 (12:26 pm)
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I had a little trouble out of the salesmen. I am only 20 and a girl so i wasn't treated that well at one place. when i said i was paying cash i got less respected than i did when i got there. Beckley Auto Mall (WV) wouldnt work with me neither would CHarlestons, so i ended up buying it in Logan, about a 2 hour drive from where i live. I was treated with great respect there, I got a silver auto for 15,700, full tank of gas in it, and they filled the car i drove there up too, plus if i keep up services with them i get tires for life. I've had the car a little of 2 weeks, and i love it, even though i had my heart set on the sports package. Around 1000 miles my malfunction indicator light came on so i took it to Beckley (since it was closer) and they were rude with me saying that its probably my gas cap and i would have to pay 30$ so i told them i wasnt aying it and walked out. Well i went back the next day after i talked to the dealership that sold me the car and said that i shouldnt be charged, so i talked to someone in beckley and i told them it seems to me that the gas cap is between the 2 bumpers so why isnt it covered?? and they got rude with me and i was fed up and told them i hope it blows up and walked out... well it was just my gas cap i disconnected the battery to reset everything and its good... but I WILL NEVER TAKE MY CAR TO BECKLEY AUTO MALL!! NOthing but rude, disrespectful people 
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- #27 of 164
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Re: Bought the SX4 [kmaxine04]
by erics6
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Oct 16, 2006 (6:31 pm)
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Replying to: kmaxine04 (Oct 16, 2006 12:26 pm)
You should speak to the service manager. If you don't get satisfaction, call Suzuki USA and complain. Usually when I get to the district service rep. I get action. And trust me, you're not the only person that's had problems with warranty service. That's why it's nice to find good dealer service, even if it means driving a bit further.
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- #28 of 164
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Re: Bought the SX4 [erics6]
by arkainzeye
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Oct 17, 2006 (3:53 am)
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Replying to: erics6 (Oct 16, 2006 6:31 pm)
the whole warranty issue thing is what has be worried about going to suzuki again, my sister went through the same $$%%! they are real quick at the sales part of it to point out the NO hassle NO worry warranty. then when you actually need it you have to hope they are in a good mood or you wont get service. and the bad thing about buying suzuki is, there isnt a dealer on every corner like ford and chevy. so its either pray you get good service or Travel and waste your day(s). My sister had to jump through hoops to get her aerio fixed when it was related to warranty work. They Never wanted to do this. a fellow chevy tech i know said it is probably cause suzuki fights with them when paying them and or they pay them alot less to do warranty work that if you were to just pay them, there for they hope and pray you go elsewhere than waste their time and money
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- #29 of 164
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Armrests
by reeser8
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Oct 18, 2006 (10:17 am)
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Replying to: iluvmysephia1 (Oct 14, 2006 10:54 am)
I want the dealer's armrest not really because of the armrest, but because of the storage inside the armrest! I've been used to driving 6-seater American behemoths, where I was always able to stow something on the middle front seat. I'll definitely get one installed in mine soon.
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- #30 of 164
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Re: Bought the SX4 [kmaxine04]
by atlvibe
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Oct 18, 2006 (1:49 pm)
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Replying to: kmaxine04 (Oct 16, 2006 12:26 pm)
I don't blame you being upset about being treated rude and don't justify the dealership's behavior. However, when you drive back up in a brand new car purchased out of town....what did you expect? More than likely, in your case they were ......in a very bad way.... training you not to come back.
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- #31 of 164
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Re: Bought the SX4 [atlvibe]
by erics6
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Oct 20, 2006 (8:11 pm)
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Replying to: atlvibe (Oct 18, 2006 1:49 pm)
I've never had problems getting warranty service at a non-selling dealer. New car sale is basically no money for them. Warranty service is decent profit and regular service is the gravy train. If they treat you right, you come back for more service.
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- #32 of 164
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Re: Bought the SX4 [erics6]
by arkainzeye
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Oct 22, 2006 (4:54 am)
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Replying to: erics6 (Oct 20, 2006 8:11 pm)
actually warranty work is almost NO money for them. this is coming from a friend who is a tech at a chevy shop. they Hate warranty work. because it is a flat rate. if it takes longer to do the repair they dont get paid extra. and he said in every case they actually loose money over a repair where someone pays out of their pocket. this is why if you take your car to another dealer they dont want to repair it. 1)they have No loyality to you from you buying else where 2) No Profit for them (breaking even at best)
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