Last post on Jun 15, 2012 at 2:40 PM
You are in the GMC Envoy
What is this discussion about?
GMC Envoy, GMC Jimmy, Fuel System, SUV
#81 of 318 Re: GMC Envoy Fuel Gage Problem [gmcustsvc]
Mar 15, 2011 (5:16 pm)
My GMC Envoy XL has now had a 2nd Gas tank fuel gauge fail. During normal maintenance at the dealer, rep stated that Ethanol Gas is corroding the internal gas tank fuel guage. He also stated that this dealership has seen a lot of these occur of late. My last one was replaced in 2007. If GM knows Ethanol gas is being added to almost all gasoline service stations, and if the reps explanation is true, why is there no recall fix for this problem
#82 of 318 Re: GMC Envoy Fuel Gage Problem [dick_k]
Mar 17, 2011 (4:22 am)
A 2nd? Was the 2nd one OEM?
I changed my wife's ONCE, with an after market ( Rockauto.com ?) $67 or 68? for the part. They probably cost more now as there is a demand, not to mention inflation. I did the labor myself.
I think Stealerships charge $182.00??? And another $600-$700 labor??
I haven't had a problem since (knock wood), that was 5 or 6? years ago??
I think if ethanol is killing the OEM one's, then it should be replace at no charge. Or the d(st)ealer is just a flat out LIAR and using ethanol as the scapegoat!!!
If you read this ENTIRE thread, you'll see that GM knows about this but never recalled it. If you paid for one OEM, that's unacceptable. If you paid for the 2nd, that's outrageous. If you pay for a 3rd, then you are just another unfortunate soul being taken advantage by the BIG Auto corps.!!
#83 of 318 Re: GMC Envoy Fuel Gage Problem [dick_k]
Mar 25, 2011 (11:18 am)
Could you e-mail me your information, mileage and VIN and I will look into your situation for you.
GM Customer Service
#84 of 318 Re: GMC Envoy Fuel Gage Problem [gmcustsvc]
Apr 02, 2011 (3:54 pm)
Lemmee know how Jeff in GM Customer Service helps you out ,eh?
We had another GM Customer Service Rep. here awhile ago...re-read previous posts.
I don't think she helped anyone out oN this issue either. She asked the same generic question to satisfy you and get your hopes up. BEWARE!
If they pay 1/2, I'll buy another GMC!!
#85 of 318 Re: GMC Envoy Fuel Gage Problem [jonnyring]
Apr 08, 2011 (8:12 am)
My job here is to speak with customers experiencing problems, evaluate their situation, and pass the information along to GM through our Customer Assistance cases. As every company we have standard operating procedures and gathering this information is one of the first things I need to do. This allows me to look into information on your vehicle, as well as set up a case with customer assistance. I understand that seeing many posts on the same concerns on this forum makes it seem apparent that there is a wide spread problem with this; unfortunately GM does not see this forum. This is why I am here. I am here looking through your posts and working on getting customers with these issues heard by GM. Recalls and widespread concerns come to light and are formed through cases to Customer Assistance. So, if you are experiencing any issues and care to send me some generic information I would be happy to set up a case for you.
GM Customer Service
#86 of 318 fuel gauge problem?
by steve_ HOST
Apr 29, 2011 (2:18 pm)
A reporter is looking to interview anyone with a GM vehicle that doesn't seem to accurately read fuel levels.
Please email predmunds.com Friday, April 29, 2011 to share your story.
#87 of 318 Re: fuel gauge problem? [steve_]
Apr 30, 2011 (6:23 am)
WOW! Finally, maybe, something will be done GM? If so, I'm afraid it's a little too late, unless customers who replaced their senders will be reimbursed?
Unfortunately, GM will probably require "proof" and I, like many others, no longer have the original NEW fuel sender receipt, nor a "repair shop" receipt as we had the misfortune of lying on our backs and doing the job ourselves!!
If I find my receipt for the NEW fuel sender, will GM pay me $90/hour to perform the swap I painstakingly did MYSELF? I doubt it!
#89 of 318 Re: more on gauges [steve_]
May 06, 2011 (10:00 pm)
"#88 of 88 more on gauges by steve_ HOST
May 06, 2011 (4:25 pm)
Feds Investigate 865,000 GM SUVs for Defective Fuel Gauges (Inside Line) "
"......865,000 GM SUVs for Defective Fuel Gauges"
"Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall,..."
"One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled and was struck from behind."
iT'S ABOUT FREAKIN' TIME!!!!!!!
I said it on Nov 17, 2006 (4:19 pm) HERE IN THIS THREAD!!:
jonnyring, "GMC Jimmy Chevy Envoy Fuel Gauge Problem" #1, 24 Sep 2006 5:58 am
GM knows...there was a TSB but not a recall 'cause it was NOT a "safety issue".
I STRONLY DISAGREE!!! When my wife is stranded on the interstate up against a "Jersey Barrier" (in the fast lane)during rush hour traffic it IS a "SAFETY ISSUE"!!!
THAT WAS 4 1/2 YEARS AGO!!!
This is GM and the others in the "BIG 3"...."wait 'til someone is KILLED, and a lawsuit is filed before we do something about it!"
Lesson learned? I doubt it....pay out the lawsuit to the DEAD VICTIM'S FAMILY from the billions in profit's.
What ever happened to being "PROACTIVE", rather than "REACTIVE"??
I hope all these "Service Reps." can sleep at night? I know I have difficulty as I have a conscience about "doing the right thing" and cannot sleep with the way politicians, lawyers and HUGE Corporation's act and react!!!
I'm feeling ill, I think I'm gonna go now?
#90 of 318 Re: fuel gauge problem? [steve_]
May 11, 2011 (9:33 am)
I just found yours message.
I have Envoy 2007 SLT and have a problem with the fuel gauge. It happened when i just passed the factory warranty (37500 mi).
I contacted the dealer, but the answer was - 'pay and we will replace' .The amount is about $675.
I sent the letter to the NTSB last june ,but have not yet received a response.
Now I have over 50000 mi and I always monitor the milege because fuel gauge is not working. Too many people reported the same problem. GMC must do something to keep the reputation intact.