Last post on Oct 22, 2013 at 10:39 AM
You are in the GMC Envoy
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GMC Envoy, GMC Jimmy, Fuel System, SUV
#147 of 323 Re: 2005 GMC Envoy XL SLT Fuel Gauge [gmcustsvc]
Jul 27, 2011 (8:04 am)
Who exactly can i file a formal complaint with about this problem? I want the highest in charge if possible. I think it is disgusting that MANY people are having this very same problem and nothing is being done to correct it. We are all being told that it is our responsibility. That, in my eyes and the eyes of many others, is poor business on GMC's part. I have now spoken to quite a few mechanics, just asking them if they have seen any envoys come in witht his same problem, and you can't even begin to imagine how many they have ALL reported to me. I am a single mother of 2 and struggling to just pay the bills. Where do i come up with this amount of money to fix a problem which is OBVIOUSLY GMC's fault? How fair and businesslike does that sound to your big CEO's and presidents who are living large? I will take this as far as i have to. While i know it is not exactly your fault, unfortunately you work for this rechid company, you still hold some responsibility. And yet one more problem with MANY of these Envoys, when the air is on, the vehicle stutters and sometimes shuts off. My sister and i have the same vehicle same year and hers also does the same and have gotten same responce from people i know who also own or owned this same vehicle of the same year. I think a recall is what needs to happen. Or GMC will lose ALOT of business. Too many people are unhappy at this point
#148 of 323 Re: Update 2006 Envoy with a Faulty Fuel Sensor [azboomer]
Jul 27, 2011 (8:05 am)
I apologize for your frustrations with the phone agent. Please keep me posted if you do not hear from someone in the United States. Could you please email me your case number? I would like to look further into your situation.
You can get my email by clicking on gmcustsvc.
Caron, GM Customer Service
#149 of 323 Re: rosebud62 [rosebud62]
Jul 27, 2011 (8:18 am)
If you are referring to the CLuster(dash where your oil, fuel, speed, etc... gauges are). It is not too hard fix but VERY expensive unless you know a mechanic. I found the cluster on ebay for $200, reset(cause you have to reset it so the milage matches what you have on your engine now). This is BS though and should be a recall on GM"S part. I have done some research on the matter and spoken to MANY mechanics who have ALL ran into this problem with MANY envoys 2005 and around that year. I am disgusted at the fact that GMC is not doing what they should in this situation and replace this part. It is OBVIOUSLY a GM problem. NOT THE CONSUMERS!!!!! Wake up GMC and do your damn job.
#150 of 323 Re: 2005 GMC Envoy XL SLT Fuel Gauge [mrsguyadeene]
Jul 27, 2011 (9:08 am)
Please email me with your VIN and current mileage. I look forward to your response.
GM Customer Service
Jul 27, 2011 (10:24 am)
Mileage is 131,236 and VIN is 1GKDS13S252194903. Fuel gauge has been going on since 70,000 miles(of course right after warrenty went out), oil and speed gauge have been out since 90,000 miles(rounded). Also, when air is on the vihicle stutters(my sister has same year and make and SAME problem). I was not aware of this site or any other to complain on and due to many circumstances these last few years i unfortunately didn't persue these issues as i should have. But i am now making it aware to the world that GMC is failing to do right by thier customers, including but not limited to taking it to the media. This is such a huge let down by GMC( an american motor company). Unfortunately, myself and many others i have had the pleasure of speaking to, will not be buying american cars again. I wish i could because i do love my envoy but GM has been a huge let down. I had problems with my vehicle 2 weeks after i drove it off the lot and i bought it brand new. That is sad and i should have known then that this would be an issue. My Envoy is now paid off(other then some late fees that i owe) and i am uncertain of how long it will last me now. I am terrified every day that i drive in that car with my children. When will we be stranded on the side of the road where anything could happen especially if late at night. Scarey thought when you have to little children and no man along side.
#152 of 323 Re: 2005 GMC Envoy XL SLT Fuel Gauge [gmcustsvc]
Jul 27, 2011 (2:03 pm)
I understand that it can be easy to redirect your anger towards me when your situation...............handled on a case by case basis.............apologize you are frustrated and dissatisfied"
I am no longer angry. nor frustrated. Remember....I laid on my back and fixed it myself for $68!!!
I feel sorry for all these other poor bastids here who can't get any help from YOU.
Your rhetoric is merely...ZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzzz
YOU HAVE A GREAT WEEK AS WELL!!
#153 of 323 Re: Fuel level sensor??? [gmcustsvc]
Aug 02, 2011 (2:18 pm)
I also have a problem with a faulty gas gauge on my 2007 Envoy. The Vin # is 1GKDT135X72145612 Please help with a fix for this problem at no cost to me, since it is GMs faulty part. Thanks
#154 of 323 first fuel sensor, now speedometer!
Aug 02, 2011 (7:16 pm)
Wow, I am appalled at the number of complaints about this same problem and GM is apparently doing nothing. Back in April my fuel gauge started acting erratic, dropping to empty after a fill up, then popping up to 1/2 tank after a while. Now it just pretty much stays at 1/8 to empty and the light is almost always on. I heard a news report about a week later that the NHTSA was investigating this issue, so I promptly filed a complaint, but obviously that was for naught.
As if using my tripometer as a fuel gauge isn't bad enough, a couple of days ago I noticed my speedometer showed 100 mph as I was doing only about 40. Then it continued to rise and buried itself below 120, where it has remained stuck apparently. And now I see that MANY MANY others have had this issue--and it's not a safety issue worth a recall??? My fuel gauge died at only 83K miles and now with about 90K I also have no speedometer. Clearly it is time to ditch GM, they obviously don't care about the quality of their products. We cannot afford the outrageous cost to get these things fixed right now. How can GM think this is OK??? I would like to know of any websites or consumer groups where I can complain about GM's poor response to take responsibility for their faulty products.
I think my husband could handle fixing the fuel sensor (in fact, he had to drop the gas tank in my old S-10 Blazer several times due to faulty sending unit, I thought GM would have corrected this issue by now!), but the speedometer is a bigger safety issue, and I don't know if this is something the average person could fix. Can anyone tell me if this is a reasonably easy repair? Is there a service bulletin out on either of these things? I am so frustrated!! It's hard to keep "Buying American" when it's all crap!
Now that I think of if, there seem to be other instrument panel issues I've noticed lately. The airbag light will come on for a few seconds once in a while, for no apparent reason. And the oil gauge doesn't register until a few minutes after the vehicle is started...am I looking at MORE problems soon to come??
#155 of 323 2006 Envoy denali fuel gauge
Aug 02, 2011 (7:19 pm)
Have 2006 Denali with 137K. had this very same issue fixed while under warranty around 30K.
Now here is goes again! Now all the sudden my front A/C vents wont blow air. I'm hearing it also has something to do with the instrument cluster that is causing the fuel gauge problem. I guess it wont be long and the whole dash will go out! It's close to time to get a new truck, but thinking I may be going back to imports after all the issues I see here and GM not taking any responsibility for what they know is a faulty part. I'll be damned if I pay the dealer to fix it. If GM wont do something I'll just trade I guess, but not with GM!