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Vans & Minivans Mazda MPV Mazda MPV: Transmission Issues
138 messages, Last post on Sep 15, 2009 at 5:47 PM
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| I just took my '02 MPV back to Putnam Mazda in Burlingame, CA due to the 4 and 5 coils going bad. Mazda replaced 1,2 and 3 about a year ago at no charge and now the District Service Manager is replacing 4,5 and 6 at no cost also! I just turned 60K miles! As I said in earlier messages, Mazda replaced my Transmission when it went out with 48K miles and a little over 3 years old. I will probably trade this in for the CX-9 in another year, before anything else goes wrong. But I do applaud Mazda for outstanding customer service! | |
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I have an '03 LX with 69k on it, and I just flushed the transmission fluid. Now I'm feeling seemingly random jerks, little "kicks" when the van is in reverse, drive, and I thought I felt one in park the other day. 1) Can anyone describe the symptoms of a transmission going south? 2) Do we know if there is an official line from Mazda? Do you think I should start talking to them now even though it still drives? Any help would be appreciated, thanks.
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Replying to: benjamindlewis (Sep 09, 2007 8:13 pm) |
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Replying to: jimhopf (Aug 20, 2007 11:44 am) |
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Replying to: benjamindlewis (Sep 09, 2007 8:13 pm) I don't know what the "official" line from Mazda is. The service manager at the Mazda dealership that replaced my tranny said that mine was the sixth he replaced for the same problem. Get yours looked at. Fast. |
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Replying to: jlhall (Aug 28, 2007 8:03 am)
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Replying to: kinko (Oct 02, 2007 9:03 am) They replaced all 3 due to the long labor involved in removing the manifold. One had a crack in it. Since then, the engine has been running well, but I do seem to get a consistent forward-jerk in the mornings when going from 1st-2nd (after things warm up it doesn't do that).
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Replying to: benjamindlewis (Oct 02, 2007 9:38 am) To the person who asked how I got mazda to help, it was the dealer who negotiated with mazda and the transmission maker. I ended up paying $700. I still do not understand why mazda is making its customers jump through hoops on this issue. Although they paid for most of my transmission, I spent too many hours on the phone arguing for it. Uggh, next car is a honda.
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Replying to: bookwormri (Oct 02, 2007 10:24 am) I have the paper work to prove it. Mazda lost me as customer, as well as 5 friends of mine who on my recommendations did not even look at a Mazda. I will continue to tell my story.
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Replying to: steinpr (Oct 09, 2007 8:12 am) I had a totally opposite experience with my local dealer, Walser Mazda in Burnsville, MN. I brought my 2002 MPV in to have the fuel sender replaced. It was covered under extended warranty (not a Mazda warranty) and the service rep told me that the warranty company would pay for the rental car (1 day). When I dropped off the rental car, the service rep said that the warranty company reneged on paying for the rental, because the repair was not supposed to take very long. But he said that since he promised that the rental would be reimbursed, the dealership would pay for it. Needless to say, I will take my MPV there again for service.
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