Last post on Mar 14, 2013 at 8:16 AM
You are in the Cadillac CTS/CTS-V
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Cadillac CTS-V, Cadillac CTS, Sedan
#2759 of 2880 Navigation update authentication code
Dec 09, 2009 (5:56 pm)
I purchased an update for my 2008 CTS navigation system, but the Authentication code, provided with the disk, which is required to start the update was incorrect. I have been unable to get a satisfactory solution from any arm of GM that I have called. The people who provided the disk say they only sell it and do not know anything about an Authentication or access or activation code.
My dealers electronic tech called and was told the code could only be provided to the owner. I called twice and both times was cut of while on hold while someone was researching the problem. No one called me back although both had asked me for my number before putting me on hold.
I am getting very frustrated with Cadillac. I would appreciate any suggestions as to how to deal with this subject. A phone number for someone high enough in management or sales to bring some pressure on this situation would also be appreciated.
#2760 of 2880 Re: Navigation update authentication code [bingoman]
Dec 09, 2009 (6:46 pm)
Is this who you contacted:
- GM Navigation Disc Center 1-877-628-3472
- The GM Navigation Disc Center is also the center of expertise for navigation system questions.
#2761 of 2880 Help with Potential 2008 CTS Acquisition
Mar 11, 2010 (11:31 am)
I have the opportunity to take over the remaining 15 months of a prepaid lease on a 2008 Cadillac CTS 4WD. The VIN is 1G6DS57V980212081. I am curious which engine this car has and any other info the VIN may tell. The window sticker is not available, but the lease agreement indicates the MSRP was $45.5K. Car has 11.5K miles with 45K allowance.
The car is red metallic with beige leather. The car needs some cosmetic repair to the two rear wheel areas and the rear bumper where the former (now deceased) driver evidently scraped/hit underground parking lot poles. One of the chrome wheels is scraped. The interior needs a good detailing, but otherwise, the car seems to be complete. It drives really well. All services have been done and are up to date.
The car has the full panoramic sunroof, wood trim, BOSE, from what I could see. It's a nice car, and I would like to someday have a Cadillac. This might be the time, depending upon the cost to repair the cosmetic damage and detail the interior.
The estate guardian is getting an estimate for the repair that I would have to bear to assume the prepaid lease. Lease expires June 2011. Residual value on paperwork is $27K. I would consider negotiating purchase (not at that price) at the end of the lease, if I go through with the transaction.
I wonder if somehow the deceased's car insurance could cover the damage?
I would appreciate any assistance, advice, guidance to help me with this. Thanks in advance.
#2762 of 2880 Re: Help with Potential 2008 CTS Acquisition [bryan]
Mar 11, 2010 (3:49 pm)
I would. With the sticker at 45k you can rest assured it is a di engine. You may not want to buy the car though if you've got the opportunity tto put 45k on it 15 months What is the monthly payment?
I would think that the deceased ins. should cover the damage but that is a very interesting point.
#2763 of 2880 Re: Help with Potential 2008 CTS Acquisition [beerme1]
Mar 11, 2010 (4:40 pm)
Lease is prepaid through June 2011. My cost would be cosmetic repairs now or when I turn car in when lease expires in June 2011. I drive about 12K per year, so car would have 22K or so miles in June 2011. Just getting broken in!
So, if cosmetic repair was $1500 and add lease transfer fee of $500, $2K to drive a loaded CTS 4WD for 15 months seems like the deal to me.
#2764 of 2880 Re: Help with Potential 2008 CTS Acquisition [bryan]
Mar 12, 2010 (8:36 pm)
If the lease is pre paid I dont understand why you're asking? even if there's 3k worth of damage. Actually let me dissuade you from this car completely. In fact can you give me the name of the executor I will take care of it. My god I thought you were talking about assuming payments. If it is pre paid and you end up spending 3k to fix it you are driving it for free. What is the phone number please?
#2765 of 2880 Re: Help with Potential 2008 CTS Acquisition [beerme1]
Mar 13, 2010 (4:23 am)
Estate rep is having car damage repairs made and pursue insurance payment. Then I'll assume car for $$$ payment; should be couple of weeks. If I change my mind, I'll let you know.
It is interesting how many people are not interested at all in this car. Mosting import drivers (BMWers, Mercedes folks). Not me, I'm GM all the way!
This will be my first Caddy and I'm psyched about it.
#2766 of 2880 Re: Help with Potential 2008 CTS Acquisition [bryan]
Mar 13, 2010 (5:24 am)
This will be my first Caddy and I'm psyched about it.
Most people have really enjoyed their CTSs. There were some issues the first couple of years with differentials, and one of the engines tends to use some oil. Given that most people never check their oil, once an engine is a quart low, the second one goes much faster and the third quicker yet. Before long, the engine's toast.
Check your oil regularly & I bet you'll enjoy the car for many many miles.
#2767 of 2880 Re: Help with Potential 2008 CTS Acquisition [cdnpinhead]
Mar 13, 2010 (6:06 am)
Sounds like a great deal. Just look at the trunk lid and it should have an emblem that says 3.6 Direct Injection. I have a 2009 red CTS with pretty much everything and it sounds like this one does too. I love mine. I've had it for 14 months and have 12k miles on it. No problems other than a couple of minor technical service bulletins. Go for it.
#2768 of 2880 Re: Help with Potential 2008 CTS Acquisition [jrcee]
Mar 13, 2010 (9:28 am)
I recall seeing that emblem now that you mention it. Not sure about all the equipment/options on the car, but I'll try and get a print out of that from the selling/leasing dealership. It appears to be pretty much loaded, other than no navi or 6-CD changer. From a distance, car is beautiful in the red with the chrome wheels; you have to get fairly close to see the scrapes. Once its repaired...it should really shine!
I appreciate the encouragement, and look forward to driving it.