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2008 Cadillac CTS

2757 messages,  Last post on Oct 09, 2009 at 8:13 PM

You are in the Cadillac CTS/CTS-V Forum. Your Hosts are pat & karens

What is this discussion about? Cadillac CTS-V, Cadillac CTS, Sedan


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#2359 of 2757
Re: new engive vs tear-down & "repair" [sls002] by rcantwell
Jun 23, 2008 (6:19 pm)
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Replying to: sls002 (Jun 14, 2008 1:49 pm)

Go back and read your post 2167, where you say that GM does not owe you a rental vehicle. The seals on your car WERE GM's mistake, if they had any kind of quality control they would have caught the inferior seals before they made it into so many vehicles. Probably GM knew the seals were cheaper and intentionally put them in the vehicles to save money till they started failing and returned to bite them in the butt.
     As for you saying my comment about an engine that has been torn apart never being the same dumb. I believe you are so dumb that you can't reasonably read what I wrote. Any engine that is torn apart and reassembled by the dealership will never be the same as it was when factory new. A dealership does not have the capability of keeping the components as clean as the factory assembly shop. Small particles of dirt, gasket material, etc. will be left behind to make th engine wear prematurely. That is as clear as I can put it to you.
#2360 of 2757
Back from Vegas by bingoman
Jun 23, 2008 (6:58 pm)
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Well, I'm back from Vegas with about 1500 miles on the car. The trip out was a breeze. The car ran fine and is a pleasure to drive. Before we left my wife made a cushion for my shoulders, out of a vinyl material that matched the upholstery, so that my head is not always against the headrest. That helped make the trip very comfortable. We drove around Vegas with no problems in 106 degree weather. The remote start worked great once I learned the routine, so I could start the car from my hotel room, which overlooked the parking area, and had the car cooled down before we got to it.
 
The trip back was not as nice, no fault of Cadillac. I managed to hit a piece of road debris just past Baker and destroyed the rear left tire. The OnStar people got a tow truck to us in about 35 minutes to change to the spare. We sat in 104 degree weather with the engine and the A/C going and the engine temperature gauge never moved. A CHP officer arrived, risked his life to get the debris (a piece of white metal about 3 ft. square) out of the road, and then parked behind me to protect my car until the tow truck guy finished changing the tire. The I had to drive two hundred miles home at 55 mph with my flashers blinking all the way, thanks to cruise control. Quite an experience.
 
All in all I have to say the CTS is a great car and I am very pleased with it.
#2361 of 2757
Re: Back from Vegas [bingoman] by rayainsw
Jun 24, 2008 (3:01 am)
Reply

Replying to: bingoman (Jun 23, 2008 6:58 pm)

"The trip back was not as nice, no fault of Cadillac. I managed to hit a piece of road debris just past Baker and destroyed the rear left tire."
 
Glad you are OK!
- Ray
Sorry remote start is not in the Corvette I now drive...
#2362 of 2757
Re: Back from Vegas [bingoman] by rcantwell
Jun 24, 2008 (4:32 am)
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Replying to: bingoman (Jun 23, 2008 6:58 pm)

Lucky you had the spare tire. I wonder how many people have had a flat, opened the trunk and found there is only an inflator canister, if the car wasn't ordered with the tire and jack. Inflator canister might work sometimes, but not when your tire is lying in pieces on the road. Glad I got a spare with mine even though I haven't had to use it yet. Isn't Onstar great? I love using it for directions. Glad the car is doing good, mine is as well.
#2363 of 2757
Re: new engive vs tear-down & "repair" [rcantwell] by sls002
Jun 24, 2008 (6:25 am)
Reply

Replying to: rcantwell (Jun 23, 2008 6:19 pm)

My post 2167 had nothing to do with the seals. The seals were NOT GM's mistake, but were the supplier's mistake. GM's press release stated that they did not approve any change in the design.
 
It took the dealer about 2.5 hours to replace the seals. It would have taken two hours to get a rental vehicle and return it. It would have made some sense to use the dealers shuttle service to go somewhere and have them bring me back, however, I did not need to be anywhere, so I felt waiting made the most sense. I had a book to read, which is what I would have done if I had gone home.
 
I certainly think that if your car is in for warranty repairs/recalls/etc and you need a car, then you should have one. But, I think that if it makes sense to use the dealers shuttle service, then for repairs that take a few hours I see no reason for Cadillac to pay for a rental, but this is something for your dealer to decide on a case by case basis.
 
I will point out that small particles of dirt do get through the air filter. Also, I doubt that engines are assembled in clean rooms. While I see your point that the dealer's service department may reassemble the engine with a few bits of stuff that might not have been in a factory job, the oil filter should filter that out quickly, so that wear is not an issue.
#2364 of 2757
. by sls002
Jun 24, 2008 (6:41 am)
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This is what my 2007 SRX owners manual says about a rental vehicle:
 
"Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. ..."
 
It goes on to say that there is a limit to the daily rate that will be accepted for reimbursement.
#2365 of 2757
Re: . loaner car by bingoman
Jun 24, 2008 (7:06 am)
Reply

Replying to: sls002 (Jun 24, 2008 6:41 am)

According to my dealer I am entitled to a loaner for any warrantee work which is rated as over two hours work on the flat rate book. The flat rate book is a manual that they use which tells them how much time each repair should take a trained mechanic to perform.
 
They keep a number of CTS's to use as loaners. They use the cars for about three months and then sell them with full warranties. They also have an Enterprise rental unit next door which they use when all of their own cars are out.
 
If I prefer I can use their shuttle instead of taking a loaner.
#2366 of 2757
Re: new engive vs tear-down & "repair" [sls002] by rcantwell
Jun 24, 2008 (7:15 am)
Reply

Replying to: sls002 (Jun 24, 2008 6:25 am)

Please read my post very SLOWLY so that maybe you will understand. I did not say that 2167 had ANYTHING to do with the seals. It had to do with you saying that a rental was not owed if your car was in the shop.
     A oil filter may filter out the particles, but what about the larger particles such as carbon, gasket pieces, and other foreign material that may be too large to pass through openings and even get to the oil filter. I know you will say that the mechanic should see to it that this doesn't happen, but I have worked around engines and equipment all my life and I can assure you that it does. I can guarantee you that the engines are assembled in a much cleaner environment than the dealership.
     Perhaps the seals weren't GM's mistake, but quality control should have caught them. This is my last post in reply to anything you say. If you aren't going to read the posts carefully enough to intelligently comment on them, I am through.
#2367 of 2757
Reminder by KarenS HOST
Jun 24, 2008 (7:20 am)
Reply
Please avoid personal insults/jabs. Those type of comments are not appropriate nor conducive to a civil discussion.
 
Thanks for your future cooperation.
#2368 of 2757
Re: new engive vs tear-down & "repair" [rcantwell] by sls002
Jun 24, 2008 (6:21 pm)
Reply

Replying to: rcantwell (Jun 24, 2008 7:15 am)

My post 2167 was commenting on what my 2007 warranty and owner assistance information booklets says. The following is quoted as written:
 
"Extra Expenses
 
Economic loss or extra expense is not covered.
 
Examples include:
  loss of vehicle use
  inconvenience
  storage
  payment for loss of time or pay
  vehicle rental expense
  lodging, meals or other travel costs"

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