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Sedans Cadillac CTS/CTS-V 2008 Cadillac CTS
2757 messages, Last post on Oct 09, 2009 at 8:13 PM
You are in the Cadillac CTS/CTS-V Forum. Your Hosts are pat & karens
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I can't blame you rcantwell. If I had a car that had a bad engine, cracked block or anything like that in the first 1,800 miles BEFORE my first oil change even, I would have an attorney on it if necessary. Cadillac should give you a new car under the lemon law. I have a friend that returned not one, but two Lexus GS300 cars that had front end issues. Both cars would not align and were tearing up the tires. The first time, Lexus gave him a new car. The second time, they gave him his money back and he went and bought an Acura TL. That's the legendary Lexus customer service and it's why Lexus has a loyal customer base. Basically, a brand new car should not have major powertrain issues until it is well up in miles. I can understand minor problems, like sensors, power window switches or even the air conditioning compressor being replaced. But if the block is cracked...forget it. Thats unacceptable for a brand new car with 1,800. You should not have to put up with them tearing the engine apart. IMHO, you should not accept them giving you a new engine. It is highly unlikely that the technicians at the dealership can put that engine compartment back together like the factory assembles the brand new car. As I mentioned, even Lexus makes lemons occasionally. It happens. But the question is, how will the manufacturer post sales customer service deal with it? My opinion... Cadillac needs to give you a new car and use the old one for target practice. My 2001 Isuzu Trooper has 59,000 miles on it. I have not even had to replace brakes yet. The only things that have gone wrong were a leaky gasket on the transmission, an electric window that was rattling. Thats it. Also have a 2002 Mazda 626 with 53,000 miles. We had a hood latch that was rattling when car was idling. Just needed tightening. Thats it. Before that, I had a 1995 Mazda Millenia. No problems until over 80,000 miles. Then it was a transmission sensor switch that almost cost me $3,000. Luckily the service tech took pity and repaired the switch for me instead of making me buy the whole $3,000 switch assembly. Before that, my Mitsubishi Mirage went over 140,000 miles before I sold it. I only had to replace the rear wheel bearings, hoses and belts. I am sure that your car is the exception although I have read several posts here about people having to deal with repairs with their new Cadillacs. But I have also read posts about people having no problems at all. Its also true that I have read about Toyota people having some quality issues. Point is that you should not expect major engine, transmission, or any drivetrain problems in the early life of a car, let alone the first 1,800 miles! I hate to say this, but I have noticed that any products that I have bought from cars to stereos that were actually assembled in Japan were just exceptional in reliability. My Trooper, Millenia, and Mirage were all actually assembled in Japan. I am still using my Yamaha receiver and the original remote that I bought in 1994 that were assembled in Japan. Japanese work ethic and attention to detail is amazing. You want a car with almost absolutely no problems? Look for the models that are assembled in Japan. Look at Consumer Reports ratings on the Mazda 3 and Lexus, models made in Japan. On another note, the problem is, I don't live in Japan. I see our economy falling to pieces around us. Toyota has now replaced GM as the world's largest automobile manufacturer. Most everything, furniture, cars, clothes, electronics, appliances, that we buy is made in China, South Korea, or somewhere else but here. Thanks to VOIP, everytime I call any help desk or tech support, I am talking to India, Pakistan, the Phillipines, and the Dominican Republic. We are buying most of our oil in the middle east at almost $100 per barrel. So if all the manufacturing and jobs and MONEY are moving overseas, what do we expect will happen to the U.S.? The only successful large American corporations are those that have brought their manufacturing and customer service overseas. It's the only way they can survive. That makes the Bill Gates and Steve Jobs of us are continuing to get rich. But the rest of us are sucking wind and it will get worse. We are flushing ourselves down the toilet. What do we expect? We are reaping what we sew. I salute GM for stepping up to the plate and building the Cadillac CTS, Buick Enclave, Chevy Malibu and GMC Acadia. I am sure there are more great models to come. And the new 2009 Lincoln MKZ from Ford looks awesome as well. I read earlier a post here that someone had a Chrysler 300C with no problems. Detroit is building these cars and giving it their best shot because they don't want to throw in the towel and they believe they have a chance to come back. They are showing that America can still build world class cars that can compete. I am drooling over the Cadillac CTS and the new Lincoln MKZ coming out looks pretty impressive. http://www.lincoln.com/reachhigher/?intcmp=B_MKS_LFutureVehicles_ReachHigherHome- - - - - _20080128 I think they are now for the first time, rivaling Lexus IS350, Infiniti G35, Audi A4, BMW 328i and Mercedes C Class. If the cars are good, I for one will give them their due consideration. Yes I am a sucker for an underdog, especially an American underdog. I hope that Ford, GM and Chrysler are able to pull a comeback out of their hat. I want to support the American car industry before it is relegated to being small cottage manufacturers just making trucks and cars for the U.S. government. I hope that I get a good trouble free car. The 2009 CTS is still the front runner. I am watching these forums closely. I am hoping that Cadillac and GM in general is not willing to give up its' gains by not taking care of customers.
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You have every right to get frustrated rcantwell. I returned back to Ford a 1991 Aerostar “Eddy Bower Edition” after 11,000 miles and 10 months of driving for just a very tiny oil leak in-between the engine and transmission. The dealer unsuccessfully tried to fix the leak twice. Each repair time was about 3 to 4 days because they had to remove the transmission and reassemble it back to the engine. I was very angry, then I called Ford headquarter and they offered me my money back or a full credit toward a purchase of any new Ford, Lincoln, or Mercury car. And that was only a $22K Ford not a $40K Cadillac.
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This discussion is all about the 2008 CTS. It is NOT about what you think of another member and it especially not about name-calling and personal insults. I do have some suggestions.... For those who are experiencing issues with their vehicle, go to the CTS Group page and look through the discussion list for an appropriate place to post the problems you're experiencing, i.e., brakes, transmission, engine, etc. Believe it or not, but there are manufacturer reps that lurk throughout our Forums. I'm not saying there is one here as I honestly do not know, but I have seen a rep or two make their presence known and offer assistance....especially in the discussions concerning mechanical issues. If you are having a good/bad experience with the dealership, you can post a review for them via the Dealer Rater & Reviews system. This is an excellent way to inform others in your area of your experience. You can begin here: http://www.edmunds.com/dealerships/drr/jump.html And finally, you can post a review about the vehicle itself in the Consumer Ratings & Reviews. Begin here: http://www.edmunds.com/apps/ratings/ratingsIndex.jsp Some posts have been removed and I trust that everyone is capable of keeping the personal jabs and insinuations to themselves. Thanks for your future cooperation. |
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Replying to: knotem (Jan 30, 2008 6:32 am)
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Replying to: rcantwell (Jan 30, 2008 2:32 pm) Don't get annoyed at trolls . BTW , I had a CTS 2005 , and I now have a CTS 2008.
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Replying to: arby1 (Jan 30, 2008 3:09 pm)
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Replying to: rcantwell (Jan 30, 2008 4:58 pm) |
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