- #2029 of 2757
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Re: Reply to rcantwell [vic10]
by rcantwell
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Jan 28, 2008 (3:39 pm)
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Replying to: vic10 (Jan 28, 2008 5:56 am)
For your information, I was very respectful to the dealership people until I started getting the run around and the old these things happen. This is my 17th new GM car and it hasn't happened till now on their top of the line car no less. I have moved past the service advisor and am now dealing directly with the service manager at the dealership, who is trying to be helpdul. They think the car has engine problems at 1800 miles. Want to pull the heads to inspect it further. I will not authorize this. Either I want a new motor or a new car. I didn't spend 40K to have a rebuilt engine in my car. The service manager is contacting his rep to find out what Cadillac will do. For your information vic10, nowhere have I trashed the entire CTS line, just this particular car which if you had it I bet you wouldn't be so smug. I can see that this isn't a forum to share experiences, just a forum for all of you to sing the wonderful praises of Cadillac.
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- #2030 of 2757
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Re: Reply to rcantwell [rcantwell]
by cdnpinhead
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Jan 28, 2008 (5:09 pm)
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Replying to: rcantwell (Jan 28, 2008 3:39 pm)
". . .isn't a forum to share experiences, just a forum for all of you to sing the wonderful praises. . ."
Well, not so much. There are a few fanboys who drop their s*** (let's say stuff) here from time to time, but mostly it's pleased new drivers and a few of the old-timers who've been around since the first CTS, a couple of whom drove both that & the new one.
You get what you give, pretty much.
Good luck with your car. I know it must be a horrible disappointment to have to deal with this. Happiness equals reality minus expectations, so given how high the bar has been set with the expectations for this car. . .
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- #2031 of 2757
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Re: Reply to rcantwell [rcantwell]
by vic10
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Jan 28, 2008 (5:20 pm)
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Replying to: rcantwell (Jan 28, 2008 3:39 pm)
Yes this is a forum for sharing experiences. Unfortunately there are those who are quick to make snide comments and equally unfortunate your response was a bit overboard (I see they've been deleted)
No, Mr. rcantwell, you didn't trash the entire CTS line, you merely said this would be your last GM car, which sounds like trashing the entire corporation.
But I thank you for confirming my original comments. One bad car out of 17 tells me you were waaaay overdue. As for it being a Cadillac, what, you think GM has high school dropouts building Chevy's but college grads doing the Caddy's? You get maybe better design and more goodies with the Cadillac. But the same type of guy who leaves his Coke bottles in the doors of Chevy's works on the Cadillac line.
(You think you have problems? My SECOND GM car, a Buick, before it reached 35K miles, had six water pump changes, one power steering pump AND rack assembly, new rear suspension mounts, believe there was an alternator change and, let me see, oh yes, TWO engine changes for cracked blocks. My third GM car, was another Buick, which went 60K with any problem whatsoever.).
Nobody wants a bad car and certainly nobody here wishes a bad car on anyone. But a nice objective description (realize that is hard to do sometime, especially when goated) would have sufficed.
P.S. No I don't own a CTS. Currently driving a 300C which has been trouble free for 3 years. Have considered the CTS but it doesn't offer anything more than what I have (and has a lot less space) so I'm looking at the STS.
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- #2032 of 2757
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Bad Caddy
by dmathews3
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Jan 28, 2008 (6:16 pm)
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Replying to: vic10 (Jan 28, 2008 5:20 pm)
Yes if you think you have a lemon go over to the Toyota Camry site and you will find a lot of very unhappy customers with their engines that hestitate bad gas mileage squeaky dashes and the list goes on. Toyota isn't paying the least bit of attention to them and that is making them even more made. Toyota is saying the car is running as it should since there are no engine lights coming on. Some of them have had 2 trannys put in and still have problems. I don't monitor the other Toyota sites but some say this is the same problem on some of the Lexus and Avalons. At least GM is paying attention and trying.
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- #2033 of 2757
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Re: Reply to rcantwell [rcantwell]
by richw5
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Jan 29, 2008 (2:31 pm)
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Replying to: rcantwell (Jan 28, 2008 3:39 pm)
You have to take most of what's written in any forum with a grain of salt. There are people who write in them, who pretend to be owners of a certain vehicle and complain about their bad experiences. These people are commonly referred to as trolls. They deliberately try to start arguments or to be negative.
Most forums try to ban trolls. I've seen it here in Edmunds. People who constantly tried to start arguments or are always negative, have disappeared from the forum.
I'm sure that some people looked at your original post and thought "Troll". I'd rather believe that you are an internet beginner and not aware of how your post looked.
I've had my CTS for almost 6 years. It's been exceptional, except for a few sensors which were repaired under warranty. It's my wife's daily driver and I wouldn't trust her safety to anything but a reliable car.
Retirement means keeping a car a little longer, but I would not hesitate in getting a new CTS in about a year. I hope your problems are resolved.
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- #2034 of 2757
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Re: Bad Caddy [dmathews3]
by rcantwell
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Jan 29, 2008 (2:42 pm)
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Replying to: dmathews3 (Jan 28, 2008 6:16 pm)
Don't give a crap about what is going on with Toyota. Didn't buy a rice burner. If you think GM is paying attention and trying listen to this. The service manager at the dealership has called the area Cadillac Rep four times, still hasn't returned his phone calls. If that is paying attention and trying then I need to sell snowballs in Alaska. GM doesn't care, they have made the sale and now don't care. Went by the dealership to get some personal things out of the car. Talked to the mechanic, he says when he gets the authorization to tear into it he is betting he will find a cracked head. That is real quality.
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- #2035 of 2757
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Re: Reply to rcantwell [richw5]
by rcantwell
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Jan 29, 2008 (3:51 pm)
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Replying to: richw5 (Jan 29, 2008 2:31 pm)
As I have said before, I had no problems with my 05 CTS. If I could get it back I would. Was a great car although it was not optioned out nearly as well as the 08. I know I sound like a jerk but I am mad, my wife and I are also approaching retirement, her sooner than me and we decided to spend a little extra money on this car she said it was her retirement car. I can see her spending a lot of her retirement time taking it to the dealer for constant problems. The service manager at the dealership offered free lifetime oil changes today, said it would help makeup for making payments on a car I can't drive. While I appreciate his offer, I think Cadillac owes me a hell of a lot more for the lemon they have stuck me with and all the frustration. To show me that they really care about their cars and owners they are going to have to do something to make this mess "right". I don't know what this would be but it is a lot more than merely patching the car back together and sending me on my way. Thanks for letting me vent, now if JD Powers would only send me a survey. 
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