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Sedans Cadillac CTS/CTS-V 2008 Cadillac CTS
2757 messages, Last post on Oct 09, 2009 at 8:13 PM
You are in the Cadillac CTS/CTS-V Forum. Your Hosts are pat & karens
Has anyone else been having the problems I have? Bought my 08 CTS early November 2007. Ordered it and waited 6 weeks for the lemon to arrive. It is Gold Mist, 3.6VVT, luxury level 1, performance package, polished wheels, and the wood trim packages with spare tire. Found grease on the garage flor, took it in Dec 31st, rear axle seal is leaking seems Cadillac buggered some of the axle housings and left it up to the dealers to "repair" not replace. Had to order the seal. Took it back in on Jan 8th to get the seal installed and the axle housing "repaired. Also had the check engine light come on. They "repaired the axle housing and replaced the seal. Engine light was a bad evaporative canister, but also found the left rear wheel sensor on the ABS system was showing bad. Wuldn't let me have the car back cause it was unsafe. No sensor available. I asked how this was possible since they were still rolling off the assembly line in Lansing. Friday Jan 11th was on the phone with Cadillac for over an hour, asked the same questions about the availability of parts on the assembly line and was finally told they had located the part. Part arrived and was installed on Jan 14th and got the car back that evening. This makes 8 days that the car was in the shop. Last Thursday, Jan 24th the check engine light came on again. Took it to the dealer Friday the 25th, and the car is still thdere. They haven't been able to "determine" the problem yet. Who knows what is wrong or what the length of this repair will be. First time my wife had to drive a Cobalt for 7 days as that was all they had available. This time we refused the cobalt, I told them I didn't care if they had to get the owner's personal Demo car I wanted something better. Tired of driving a cobalt while making payments on a Caddy. Got a Grand Prix this time much better but still no Caddy. This is my last GM car, my 2005 CTS was great, no proglems, now this lemon, did I mention that the car has less than 1800 mile son it? I am now researching my state's lemon laws and getting my step-mother who is a very good lawyer up to speed on the situation. This is the last straw if it breaks down one more time I am going afer them, I didn't spend $40,000 to put up with this crap. I would NOT recommend a new CTS to anyone. Cadillac likes to talk the talk about quality and customer service, but they sure don't walk the walk. Thanks for letting me vent, and I hope my postis helpful for someone wanting to buy a new CTS, and consolation for anyone suffering the same quality and customer service problems I have been experiencing.
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Replying to: rcantwell (Jan 27, 2008 11:32 am)  Sorry you've had so many problems... Hopefully the dealer will get everything fixed to you satisfaction. My new CTS is due at the dealer next week. Your CTS problems have me a little concerned.... I'm hoping that your CTS problems are an exception and not a rule. Any way, good luck... I'll post my level of satasfaction with my CTS after a few miles....
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Replying to: jharold (Jan 27, 2008 12:30 pm) |
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I would be concerned. I really like the 2008 CTS. I am strongly considering buying the 2009 model. As a matter of fact, I am a raving fan. But this is the kind of post that will sway me to stay with the Japanese cars and get the G35. I recognize that Cadillac may need to work out some kinks in the new model. That's one of the reasons that I am waiting for the 2009 models. But I won't put up with major problems like leaks, engine light coming on and bad ABS sensors in the first 1,800 miles. GM...I hope you are listening. On another note, GM and the Cadillac team, if you are listening, you did an awesome job on the 2008 CTS. It is gorgeous! The most gorgeous and capable American sedan in many years. I do a double take everytime I see one and I still am looking forward to buying a 2009 at the end of this year. The exterior design is striking and fresh. The interior is the best interior design and has the best fit and finish that I have ever seen in an American car. But that does not mean that I don't see room for improvement. I see qualities in other directly competitive cars that the Cadillac missed and should have as well. So here are a few of my suggestions for the 2009 model: 1) BLUETOOTH - I know you are already going to have this since it's in the new CTSV. But just in case, I thought I would mention it. 2) SUNROOF COVER - The translucent cheesecloth cover for the sunroof. This is unacceptable. The cover needs to stop the light from coming through. The sun here in Florida and I suspect in other parts of the country like Texas, California, Arizona, and Nevada is just too strong. The shade needs to completely block out the sun. The other option is to offer a traditional sunroof. 3) SATELLITE ANTENNA - The cheap looking black plastic satellite antenna you are using is not the best idea. Most quality cars use a color matched satellite antenna. The BMW 328i, even the Honda Accord has a color matched cool looking antenna. I saw a new entry level Saturn sedan today in the supermarket parking lot, and it had the same cheap black plastic GM antenna stuck on the front of the roof. Come on Cadillac....I know you want to conserve costs by using universal parts. And you should wherever possible. But you should not do so when it cheapens the look of the car. 4) CENTER CONSOLE - Work in improving the surface of the plastic you are using on the silver plastic of the center console. There is a lot of silver plastic there. It looks good but I am a little nervous about scratching it. Why not use a different metallic texture like Infiniti did on the new G35? Or something that seems more like metallic. You obviously took some cues from the Audi's. But the CTS interior is still not up to the quality level of say the Audi A6 or the Lexus GS300. Why not go the extra step and really make the interior as superb as Audi and Lexus? I wonder how much it would cost to tweak a few things and bring the interior quality up another notch?? And the knobs on the CTS console are not as good as the Audi's. The tactile feel is a little plasticky when turning them versus the Audi knobs which have a tactile feel like the knobs on a fine stereo. Again, just bring it up another level. I am sure you have this higher level of refinement available. Just do it! Also there is really no room to put anything more than an iPod in the center console storage. Where are we supposed to keep our stuff? I realize that the rear air conditioning vents are there. But still. People need room to keep a small yet reasonable amount of stuff in their center console. Work on an improved design with more room for stuff. 5) SEATS - The CTS seats are good. But again. they are not as good as the very supportive and just perfectly comfy seats on the Audi's. the BMW's or the Volvo's. Why not be one of the best in seats, Cadillac? Well, that's it. I hope you are listening Cadillac. These probably won't stop me from buying the car. But they are valid suggestions. And when you want to hire me to give you honest opinions. I am here. :shades
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Replying to: tntmyth (Jan 27, 2008 7:45 pm) |
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Perhaps the 2005 model CTS had no problems because the model had been out for a few years and they had time to get out the kinks. This is no excuse for Cadillac of course The Japanese cars are usually not problematic even in the first year of a model. But the 2008 CTS is the first year of the model. My dad always told me, don't buy the first year of a model. I am 45 now, and I still heed his advice. I wish you the best of luck with the Cadillac. Maybe it will redeem itself after you get through these annoying issues.
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Replying to: tntmyth (Jan 27, 2008 7:45 pm) “2) SUNROOF COVER - The translucent cheesecloth cover for the sunroof. This is unacceptable. The cover needs to stop the light from coming through. The sun here in Florida and I suspect in other parts of the country like Texas, California, Arizona, and Nevada is just too strong. The shade needs to completely block out the sun. The other option is to offer a traditional sunroof.” I live in the Silicon Valley, San Jose, California. If they come to their senses and realized that the cheesecloth sun-shade is just for toys not for a luxury cars, or build a CTS with a traditional sunroof I would buy a fully loaded one today. I'm waiting for 2009 Model hoping they'll have that option; otherwise I'll go for Mercedes, I’m sure they’re going to treat me with respect and cover my head from the sun, when I don't need it, with an opaque sunroof shade.. |
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Replying to: tntmyth (Jan 27, 2008 8:42 pm)
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