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Prices Paid: Buying & Leasing Experiences Volkswagen Eos Prices Paid and Buying Experience
159 messages, Last post on Jun 18, 2008 at 2:27 PM
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I am soon going to pick up my Eos from the dealer. After reviewing these forums and those at forums.vwvortex.com, I have made a list of problems that other people have reported about their new Eos’s (with links to reports about them). I wanted to bring this list with me to the dealer to make sure the car I was picking up did not have any of them. If you have anything to add to the list (including whatever solutions/results you had dealing with these problems), please let me know as soon as possible. Hopefully, this list will be helpful to others as well. I am hoping that these problems are relatively rare, and not representative of Eos’ build quality. 1) Leak at the “A pillar” on the driver-side door: A number of people have reported that dealer service departments have not been able to fix leaks at this location. This leak appears to be a problem whenever it rains, and even when the Eos is washed by hand. The main documented solution appears to be dealerships putting new seals in. eoslover, "Volkswagen Eos New Owners' Reports" #33, 10 Nov 2006 4:47 pm http://forums.vwvortex.com/zerothread?id=2797280 2) Other leaks at passenger side or back windows: There are some reports of other minor leaks at other locations, but people do not appear to complain as vigorously as they do about the “A pillar” leak. 3) Door Closing Improperly/Window Roll-Down Problem/”Pinch Protection”: There are several posts that discuss different problems with the seals interacting with the door or windows. For example, this post documents problems with the passenger door closing with the window outside the seals rather than tucking up inside. http://forums.vwvortex.com/zerothread?id=2838958 Some people have reported that when the passenger window tries to close outside the door's seals, the “pinch protection” feature causes the window to roll-down automatically on its own (in a seemingly random fashion). This could be caused by a misalignment of the doors. http://forums.vwvortex.com/zerothread?id=2832513 4) Maintaining seals with weatherstrip lubricant: Several different posts suggest that you have to be very careful to maintain the seals on the roof, or else you start hearing loud cracking sound from the seals, particularly around the sunroof. Be sure to get some sort of weatherstrip lubricant from the dealer or elsewhere. The posts discussed above suggest that the car’s seals are the source of many of the reported Eos problems. http://forums.vwvortex.com/zerothread?id=2819603 http://forums.vwvortex.com/zerothread?id=2865214 5) “NO SAT RADIO” Error Message There is a “known problem” that the radio will sometimes say that there is no satellite radio service available even in wide open spaces. All that is needed to fix this appears to be a software update. http://forums.vwvortex.com/zerothread?id=2889117 Any others? Hope this helps other people!
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Replying to: austin_eos (Dec 01, 2006 1:48 pm) Hi! I'm really excited that you will soon take the wheel of your new Eos. When my husband went to pick up ours mid-October, we also felt the same trepidation about "making sure" we had no problems before we took delivery. I agree you should go over it with a fine tooth comb, but I'd be careful about how your dealer might feel receiving a long list of concerns right from the beginning. He may think, "Here comes trouble". I'd just suggest that you keep it casual, as I'm sure you will. His good will later is very important to you as some of these issues did not immediately arise for some people. Your list seems pretty comprehensive and I'm sure will be a big help to others. We have been very fortunate so far with no really big issues. The few things we've noticed don't interfere with our enjoyment of the car. We will address them at our first oil change. It's tough when you spend a lot of money on a first year model auto. You want to feel certain it's going to be perfect. We feel the same. Good luck to you!
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Replying to: ladyofthelake (Dec 02, 2006 5:03 pm) The delivery went fine, and the dealership (Charles Maund VW) was great with friendly salespeople who I felt went the extra mile for me. My car appears so far to be problem free. By the way, when asking about the "NO SAT RADIO" message, I learned that this was a problem with only the earliest built models, and the software fix is now built into all new Eos's. Anyway, to complete my report of "Prices Paid & Buying Experience," I was able to take advantage of an internet special, and with some negotiating, I got about $1,000 off MSRP for a non-package base model with just automatic transmission and upgraded radio. The short supply of Eos's worked against me, but the winter time period was probably a good time to get a great price on a convertible. I wish future readers luck in their own convertible buying experience. I'm off to drive my Eos!
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Replying to: austin_eos (Dec 03, 2006 1:04 pm) I guess you won't be posting for a few days unless you put wireless internet into your EOS!!! LOL,I know you're having a blast now. I was out in mine this afternoon and despite 33 degree temps, I was still enjoying the sunroof being open. It is SOOO COOOL that we can still have the moonroof/sunroof feature in the winter! Glad to hear your delivery went well. Happy Holidays! |
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A couple of questions...we're seriously looking at an Eos, but we're not the best at negotiating and don't know what would constitute a "good deal". One dealership has quoted me an "Internet Price" of $34,745 for the following: 2.0T, Island Grey w/ Cornsilk Beige interior, Luxury Package, Dynaudio upgrade, Park Distance Control. This is not one that is on the lot; this is one the dealer would have to get from another dealer somewhere. That seems like a good deal to me, but I don't know. Thoughts/Opinions/Suggestions? On another note, has anyone here had any dealing(s) with any NM Volkswagen dealership(s)? (The quote above came from Premier Motorcars in Santa Fe.) Thanks in advance! 
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Replying to: papalo (Jan 28, 2007 9:09 pm)
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Replying to: houstontxmob (Jan 28, 2007 9:44 pm) |
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Replying to: papalo (Jan 28, 2007 9:09 pm) That is a _very_ good price. It must have been delivered to the dealer before 1/5, when the invoice price went up $446 for the 2.0T DSG. I have the exact configuration, different colors, built 12/5, ordered 12/15 (lucky me, they were able to reroute it my dealer before it hit port), purchased 1/31. With regional fees of ~$437 (not shown on Edmunds invoice prices), you are about $500 over invoice. If you want an EOS, jump quick. Come springtime, these sort of deals will almost certainly not be available. Paul
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Replying to: vw_rider (Oct 25, 2006 5:21 pm) I just bought an Eos on Wednesday (Happy Valentine's Day to ME!!!!!) with automatic trans, $550 sound system upgrade and $199 IPOD for $30,680 plus tax, license etc. I did buy one that they had on the lot, rather than get one in a different color that was not in-stock. I really didn't want/need the IPOD, but thought the deal seemed like a good one. Who knows, maybe I can add an IPOD to my holiday list... I'd love to know what others think about the price I got. Be honest, if I didn't do so great on price, I still love the car (after two whole days). |
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Replying to: paulzooms (Feb 10, 2007 10:12 am) 
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