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Volkswagen Eos New Owners' Reports

142 messages, Last post on Nov 23, 2009 at 6:23 AM
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Replying to: flheat (Feb 24, 2008 7:34 am)
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Replying to: nmack (Jun 28, 2008 8:10 am) Of course the dealer can not duplicate the problem and no codes are recorded. I still love the car. It is a year old now, and I wouldn't trade it for anything!!! If anyone finds a fix, please share it!! |
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| We have had the EOS in the service dept three times for lagging acceleration. Sometimes you just start to pass or pull out and NOTHING happens. It just puts along for a second ot two and then suddenly spins the wheels and jumps forward. It is kindof scary. They say nothing is wrong. | |
| I've had the Eos 3 months and have the problem of surging when I accelerate - and especially when I'm stopped and take my foot off the brake. Even if I don't touch the gas the car surges forward, a few times so hard I thought I'd been rear-ended. Parallel parking is a nightmare. Brought it to the dealer twice and was told it's the way the car is designed and there's nothing they can do. How common is this problem, anyway? And has anyone been able to get it fixed by a dealer? | |
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I have never liked a soft-top convertible. I have been a hardtop convertible fan back in ’98 or so when I was young as I saw a TV commercial, it has become my dream car. Seeing the EOS the movement of hardtop down, I feel it brings me into the future, I feel it’s like a time machine,…and I feel the car is gonna fly, which is my dream too. I have found and loved EOS, since the start searching for a new car because of my 5-year-old car was hit and totaled this June (fortunately, my sister was not injured, but has been traumatized), and it looked like brand new, smelled like brand new, and looked absolutely gorgeous and was maintained in an excellent and very well condition, exceptionally clean and shine inside and out, the whole nation has less than 5% of used cars like mine, my old car was the best of all used cars in the world, but I did not get a reasonable settlement for this car wreck from the other party’s auto insurance company! Nothing I could do. However, I have set my eyes when I first decided the first stop at the VW dealer, my younger sister saw me nodding my head, and then I had been waiting for the car for a few months. Been waiting for a long time. My 09 eos lux was finally here. The first day driving home from the car dealer was a real adventure. It turned out to be one! This has been really very so frustrating!!! I have owned a VW EOS 09 model since this Oct. 18, 2008. But it started since the first day that when starting the engine or just unlocking the door with the remote control key, All four windows suddenly started to go down completely ALL at the same time! I have tried to pull them going back up, really rare times they would. Sometimes the moment as I pulled the up buttons, the windows would just stop and stuck in the middle on the way and then went down completely again. If the windows were willing to coming back up either I pulled individual power window buttons or the one-touch button, but they would go down again, or as this window was up but another would go down, and I tried to pull them back up again, then they going down again, or I pulled up button but it went down,…, it has never ended by doing so! Again and again, over and over! Day after day! The windows and I were doing “tug of war”. I called the car dealer; they said there shouldn’t be a problem. And so I have been really patient waiting for “the phenomenon” to become better. But it has become worse and worse! The windows have refused/resisted to come back up! And I heard clicking sound from the doors continuously. Yet, All power window buttons would not work almost all the time no matter how I tried during driving or stopped or parked, and so I must have tried everything/any action to let the windows close completely whenever I parked the car, then I turned off the engine immediately and got the key and out of the car and locked!!! Otherwise, even if the engine was turned off, the windows might still go down either somewhere else in the middle or completely. Yet, the power windows are supposed to have power/worked at least 10 minutes after the engine is off, but a NO! I spent some bucks going onto the internet to ask “Just Answer.com” to see if there was anything I could have helped myself to fix it. The master technician from internet believed there may have an issue with the left front door window motor. He said the dealer should be there to take care of it for me! And he said, up to this date, he has never seen one case like this. Also, I had read through the booklet to see if there were any tips to help fixing the windows problem. Thus, I called the car dealer for service immediately, they answered no appointment time was available!” So, I waited…, finally when I got an appointment time, the day was raining!! Therefore, I could not go for a service because when I started the engine, all four windows would not close back up! And the trip to the car dealer is at least half an hour. So I waited for another appointment time, and during which time it had been raining and raining! Do you think I could go anywhere with this BRAND NEW CAR?! The place where I live with no public transportation, do you know how much trouble it has caused without being able to use my car??? I set up an appointment via internet thoroughly by filling out all needed and extra info for a car service, but the dealer internet service website did not reply me whether the appointment time was confirmed or not, I asked again to make sure, the internet “teller” would not care, finally the email replied to me to contact the service directly?! So, three more days had passed, I got an appointment time. The day driving to go for the service on I-40, it had frightened my sister because of the windows suddenly moving down, and there was no way she could help to make them all going back up while sitting on the passenger seat. After raining, the day was really windy and chilled, plus the loud noise from the outside made us really uncomfortable! So, while I was driving, I had to do “multitasking” by sparing my time, my eyes, and my mind trying and waiting for the windows to go back up one window by one window! This was not the end because after the windows were back up, they would go down completely over and over, and I had been trying to do this action again and again all the way on the way to the service. At the dealer, the salesman came and said to us; luckily the car is still under warranty! Yeah!! Of course, I only have owned the car for a few days! Unfortunately, after waiting for two hours for the car windows to be fixed at the service, the manager told us that they could not fix the problem because they did not have the part. They said the problem would only have to replace the one-touch power window switch. He told us to wait two or three days to go back, and they will call us. It’s been a week, we haven’t got any call. At this point, you should understand how we got home and how we have been suffering from the car windows problem! Can you believe it happens to a brand new car!? I have never heard! Now the weather gets chilly and chilly, about 32F at mornings and nights, the time as I got out of school, the temperature is 50F and chilly wind blowing. There were days the wind was heavy and blew fallen tree leaves and dark thick dirt into my car. I had been trying the website “customer care”, “contact us” WWW.VW.COM , but every time as I clicked “NEXT” after entering VIN, it always told me “oops, you made a mistake…, ERROR, can not load the data right now, try again in a few minutes…” I had never succeeded. I was very sure that the VIN was correct all the time when it was typed in. Then I tried to complain via “VW information center”, you know what? The dialogue box only showed me the first two lines of my typing, and the submit button would not come up on the screen for me to click on; I did not succeed eithe |
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Yesterday, people told me I had NON taillights on when braking and while the headlights were on during night time driving!!!!!! I have been really frustrated with Problematic power Windows!!!!!!!!!!!!, and more!? My sister blamed me “look what you’ve got spending that much money?” And my friend teased me “who wanted the hardtop convertible?” I have lost confidence with this brand new vehicle, I can not stop to think how much trouble and repair cost I am gonna spend after warrant period!? I am very confused now if I want to keep EOS or not. Today, I asked roadside assistance to tow my car in for the service because driving becomes a hazard. That is my story. That is my EOS!? ???... |
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Replying to: nmack (Jun 28, 2008 8:10 am) |
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I have a 2007 VW Eos with 59,000 miles. I have serviced it religious but have been consuming about one quart of oil every 1,000 miles for some time. I have to add several quarts of oil between service intervals. It is not leaking oil on the floor. The dealership told me that 1/2 quart of oil consumption for every 600 miles is normal. I find this very hard to believe. Is anyone else experiencing this problem? It sounds like a major problem that VW is trying to avoid.
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I was thinking about buying a volvo c70 but was told by a friend to look into the Volkswagon EOS lux as a comperable car with a smaller prices tag. Has anyone heard of any comparisons of the two. Has anyone looked into both? thanks for any feedback.
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