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Coupes & Convertibles Volkswagen Eos Volkswagen Eos New Owners' Reports
142 messages, Last post on Nov 23, 2009 at 6:23 AM
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I took delivery of a 2.0T in March. At about 5500 miles I started to hear a "thumping" noise from the rear of the car. The car performed fine, but the noise was unsettling. It happened in drive, park, moving, idle, etc. One day I went to gas up and there was considerable back-pressure when I removed the gas cap. Then the car wouldn't take any fuel. I brought the car to my dealer, Riverbank Volkswagen, in Stamford, CT. That was a month ago. I still do not have the car. The dealer replaced a pump in the gas tank, then part of an "EVAP" system, then the entire fuel tank explaining that the tank was "imploding.". They gave me the car back and the problem started again one block away from the dealership. I returned the car the next morning. After waiting for "VW Engineers" to see the car, the dealer determined that "wires were crossed" at the factory. The dealer then told me that when they fixed the wiring issue, the thumping stopped, but a check engine light was on indicating a problem with the EVAP system. Hence, I still do not have my brand new EOS. Volkswagen Customer Relations has been useless. I am growing progressively more frustrated with both the dealer and VW, and have recently demanded the car be replaced. I now have to initiate lemon law proceedings in hopes of encouraging VW to do the right thing. The sad part is I loved the car. Yes, there were tiny leaks, the car rolled backward and held gallons of water in the door wells, but the car looked great and ran like hell. I've never received more compliments and thumbs-up about a car. It's a head turner and with the 2.0 is nimble and exciting to drive. At least that's what I can recall. It has been a month since I drove the car. Has anyone had this problem?
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Replying to: ctmatthew (Jul 09, 2007 2:32 pm) Anyhow, about this thump noise ... is it distinctively loud? I'm wondering if I'd be able to hear it over the stereo. I do have a tendency to listen to loud-er music :o) I'm wondering if these (most talked-about) issues have been resolved on the 2008 models (crosses fingers). Anyhow, any input would be greatly appreciated. |
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I love my EOS but have a serious safety issue that VW says they've never heard of from anyone else. Sometimes when I come to a full stop on a steep grade and then try to get moving again, I can take my foot off the brake and push down on the accelerator and nothing happens except I roll back in the opposite direction. The engine does not rev up and the gear does not engage. I have to roll down to the bottom of the grade and stop before I can get anything to happen. This has happened to me on several occasions and I have ended up trying to avoid steep grades. I do rolling stops when I can't avoid it. VW has been unable to duplicate this when I've taken it in to them and tell me no one else has reported this issue. Am I all alone out there? I also have minor leaking around the window but typically only when I take it thru a high pressure car wash.
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Hi, I have a similar problem, but not nearly as bad. If I am on the very steep hill the car will roll backward when I take the foot off the break, but I can usually "catch" it by gently pushing the accelerator. If I push it gently, the engine engages and kind of spurts forward. Perhaps you are pushing down on the accelerator too abbruptly? It does freak me out that a car with an automatic transmission would roll backward on a hill at all. I would think it shouldn't do that. I have had my Eos over a year, and have just gotten used to this, I guess. The only problem is in the winter, when the road is icy, the tires spin when the engine engages. That's not good. I do love my Eos, but this thing with the transmission allowing it to roll backward on a hill I do not like.
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Replying to: frerid (Oct 26, 2007 5:39 am)
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Replying to: qbrozen (Oct 26, 2007 7:18 am) |
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Replying to: hazardm (Oct 26, 2007 5:19 am) It happens even on the not-so-steep hills and it's like a nightmare to drive in San Francisco. I read the owner's manual and it suggests using the hand brake which is like going back to the manual shift car made decades ago and I don't even know how to drive a stick. Even though this car has DSG, I feel it is not acceptable when I am driving it as an automatic. I didn't pay $$$ to downgrade to manual shift car! I contacted the service department at dealership and I was told that they have never heard of this problem. Looks like many owners are having the same issue here. I spoke with other car owners who drive Tiptronic or similar, and it does not seem to happen to other makes. I am taking it to the dealership tomorrow. |
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Replying to: hazardm (Oct 26, 2007 5:19 am) I have experienced a total loss of power when I step on it. I have 4600 miles on it and a couple of times I have turned out into traffic, which the pedal down and BAM it is like the car stalls and then it picks back up and goes like hell! Anyone else experience this. The RPMs just drop. It sometimes happens when I back out of a parking space and put it in drive, I press the accelerator and it starts to move forward but then hesitates really bad and then gets moving... Does this sound familiar? |
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Is there a way to reset the maintenance warning on the message center myself. I didn't feel like making an appointment a week in advance with the dealer for a simple oil change, so I bought the VW oil filters for the parts department and had a local mechanic do my oil change with synthetic oil at about 3500 miles, but now that I am approaching 5000 miles, the warning keeps popping up that maintenance is due. Do I have to take this to the dealer to have it reset? I looked in the manual, but could find anything related to this. STEVE |
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2007 VW Eos 2.0T w/DSG Dynaudio/Nav 18" wheels Black on black 1. Top leaked. Dealership fixed w/VW product after pretending to have never heard of the problem (why do these idiots insist on humiliating themselves when there's so much anecdotal evidence online?) 2. Rattle in dash fixed by dealership (or fixed itself as the dealership claimed they couldn't find the source of the rattle. I read an industry review that refers to the rattle as ubiquitous suggesting the rattle is a hallmark of VWs. 3. Inside trunk release didn't give enough time to exit the vehicle and open the trunk before the trunk lid closed again. The original dealership claimed to have fixed it but when it happened again I took it to a different dealer and, so far so good. I did get a lot of laughs showing this to my friends. 4. A few minor missing nuts and bolts the original dealership claimed to have put back but didn't. The second dealership also said they would take care it of but didn't. (They said they ignored this because I didn't pay the $3.00 for the part which I told them was missing from the getgo and should be under warranty. My car has 3K miles on it. Are all the VW dealerships this inept?) Now they say they are ordering the part. 5. The body must be made of silly putty because I have 2 dings on the doors caused by the most miniscule of bumps. I try to park as far from other cars as possible and usually look for parallel spots. I've found I can park in the most remote part of a parking lot with no cars around for hundreds of feet and still, some schmuck parks right next to me. Maybe the car's magnetic. 6. By far the most frustrating problem and one that has revealed the shortsightedness of those I've dealt with is the satellite radio. I got the 3 free months of SIRIUS signal and it promptly screwed up cutting in and out and flashing "linking.." on the nav screen. I immediately contacted the original dealership where the guy who sold me the car said he'd heard of this problem and, in fact, the dealership had replace several reception "boxes" located in the trunks. When I brought the car in for service they circled their wagons and claimed to have never heard of the problem (which, again, is all over the net for anyone to verify). Before I dropped the car off I contacted VWUSA and told them of the situation. As my 3 free months were drawing to a close I requested VW underwrite another free trial period since I hadn't had the opportunity to really gauge the quality of their programming. I was told they would review the problem after the dealership found the problem. The dealership claimed there was nothing wrong with the setup and VWUSA refused to cover another trial period. Now my 3 free months are over and I am being besieged by SIRIUS' sales in the form of daily phone calls and eMails, to renew my subscription. I told SIRIUS my Catch 22 problem explaining that their marketing plan to whet our SIRIUS appetites was being wasted and suggested they go online where a lively discussion is waging about the incompatibility of SIRIUS and VW which SIRIUS admits is an issue (VW claims they've never heard of the problem). I am currently waiting for SIRIUS to get back to me having asked them for an additional 3 free months to accurately assess their product however if the incompatibility issue isn't fixed what good is another 3 months of poor signal? Haven't heard back from them. 7. The side bolsters on the front seats are so big there's precious little space to get in and out of the car without banging your butt into it and the constant butt banging has scratched the cheap leather. I've tried to use the EZ access button on the seat to motor it back enough to enter and exit the car without banging into the side bolster but it seams this only works with the door open making it difficult to impossible to use for this purpose. The problem here is exacerbated by the fact that, although the seats are quite articulate, there's no memory. My wife drives the car too and we are quite different in size and with all the directions the seat is capable of motoring it's nearly impossible to find the same, comfortable position. My question is Do the Bears have a chance at next year's Superbowl? No, SIRIUSly...is anyone else having these issues and what has been done about them? Even with all these problems I love the car. I've experienced the rolling back problem in Park but I'm dealing with it. The trunk is a joke. The windshield washers spray over the glass and into the cabin when the sunroof's open. I've seen a great looking aftermarket rear valance that accommodates a dual exhaust which I've got to have |
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