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Volkswagen Eos New Owners' Reports

142 messages,  Last post on Nov 23, 2009 at 6:23 AM

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#131 of 142 Rear Window issues by nanreyn Sep 09, 2009 (6:59 am)
I have a 3 month old 2009 EOS. Replying to several message here, my back windows also go up and then back down when the top is put back up. It is now in the shop for the third time. Of course, the windows behaves perfectly when I take it in for service making it difficult to diagnose the problem. Has anyone out there found a solution to this issue?
#132 of 142 insane to buy eos by purpledoor Sep 16, 2009 (7:26 am)
on 5/5/09 purchased new eos at a hefty price as we all know - have had continual problems with leaking roof - 3 repairs later i still take a bath when running car through car wash - was told today not to run it through a car wash - i work 6 days a week and if i knew i had to hand wash this car would not have bought it!!!! also asked (cause I can't find it) where disclaimer is in owners manual that says car has to be handwashed only - no answer. also asked the dealership why they did not tell me and was told that i should know this because of the type of car. EXCUSE ME previously owned a Mercedes SLK230 which is same retractable top and NEVER had a problem. Now am stuck with a $31,000.00 piece of junk - anyone got any ideas for me? Replies to this message: qbrozen (Sep 16, 2009 12:33 pm) rob60657 (Sep 16, 2009 3:35 pm)
#133 of 142 insane to buy eos by nanreyn Sep 16, 2009 (10:34 am)
Stop everything you are doing and call VWUSA and COMPLAIN! I have had a few problems with my new eos, but I think they have all been taken care of. I placed that call to VWUSA and told them that for $31,000, I expected a quality car, and would not be satified until I got one. They could either fix my car or get me a new one. My car is now fixed, and I am totally enjoying driving it. Hang in there!
#134 of 142 Re: insane to buy eos [purpledoor] by qbrozen Sep 16, 2009 (12:33 pm)
Replying to: purpledoor (Sep 16, 2009 7:26 am) The mere fact that they tried to repair it 3 times means it is NOT supposed to do that. Contact a lemon lawyer.
#135 of 142 Re: insane to buy eos [purpledoor] by rob60657 Sep 16, 2009 (3:35 pm)
Replying to: purpledoor (Sep 16, 2009 7:26 am) Have you had the sealant procedure done? There was plenty of talk on edmunds about roof leaks and this VW product. Some kind of non-silicone glop they apply to the rubber gaskets wherever the roof meets the body. I've had the stuff applied twice a year since I bought my 2.0 T in '07 which, because the economy was a lot better, I paid close to $40K for. My top doesn't leak but I wouldn't use a drivethrough carwash in any case. The water pressure is too high. The handwash I go to, at $19.95, knows how to train the water properly for any kind of convertible. I read up on the Eos prior to purchasing it and, despite all the many complaints and talks of lemon laws, I bought it anyway because it's just so cool.
#136 of 142 Bought Used 2007 by robrex Sep 19, 2009 (4:20 am)
Could not say enough GREAT COOL AWESOME GRAND STUPENDOUS HOT TOTALLY SUPERB things about my Eos. Previous owner LOVED this car and kept it in tip top shape. I praise god for babies,she got pregnant and needed a mommy car, so i was able to adopt my new baby the Eos. Not a single problem with it's functionality. I'm looking the improve the Navi/Stereo in it. Replies to this message: trackula (Sep 21, 2009 4:07 am)
#137 of 142 Re: Bought Used 2007 [robrex] by trackula Sep 21, 2009 (4:07 am)
Replying to: robrex (Sep 19, 2009 4:20 am) That's great news, we get so used to negative posts in this forum. As with you, we have an 07 that has been a flawless car. We also keep it in top shape and have never had a problem with 25,000+ on the odometer. Keep it up.
#138 of 142 Re: Major problems with the actual hard top of the Volkswagen EOS [amyinbuffalo] by sunlover Nov 17, 2009 (2:07 pm)
Replying to: amyinbuffalo (Jul 29, 2009 7:59 am) Starting to have similar problems with my 2008. This started with an "accident in the trunk". Transporting toilet bowl cleaner (and groceries) home, and some of the tbc spilled. I cleaned it up as best I could the next day, but the leftover vapors corroded every hinge, cable, lever, etc inside the trunk (where all the conv-top mechanism lives). One day a few weeks later, the top went half way down and stopped. VW dealer assessed the damage and gave me an estimate of "$15,000 plus" . . . fortunately, State Farm covered this under my comprehensive policy. Four weeks later, I got the car back. Four weeks after that, the top failed to work: "Convertible Top Fault: Workshop" appears in the message center. Dealer has had it four days now. moral to the story: don't spill any chemicals in the trunk! Replies to this message: nanreyn (Nov 18, 2009 6:04 am) sunlover (Nov 18, 2009 7:32 am)
#139 of 142 Re: Major problems with the actual hard top of the Volkswagen EOS [sunlover] by nanreyn Nov 18, 2009 (6:04 am)
Replying to: sunlover (Nov 17, 2009 2:07 pm) What a story! The issues with my top were sucessfully resolved. I had a nasty rattle coming from the top. The bolts in the top assembly just needed tightening. It sounds like your issue here is with the toilet bowl cleaner, not the Eos. Vapors that are that corrosive will eat through anything. Let us know what product did the damage so we can all stay away from it. Did you think you might have a law suit against the manufacturer of the toilet bowl cleaner? If the stuff leaked in your trunk, then the packaging must have been faulty. Something that nasty should be packaged accordingly, don't you think?   Anyway, I will be extra careful not to put anything in my Eos that can cause that kind of damage. Thanks for sharing your experiences with us. Replies to this message: sunlover (Nov 18, 2009 7:32 am)
#140 of 142 Re: Major problems with the actual hard top of the Volkswagen EOS [nanreyn] by sunlover Nov 18, 2009 (7:32 am)
Replying to: nanreyn (Nov 18, 2009 6:04 am) The TBC had an in-trunk collision with a watermelon. But they replaced every blessed cable, hinge, screw, pulley, pump, piston and lever in the mechanism, including the entire top ($6,000 alone). Now there are continuing problems because the dealer doesn't seem to be able to set it up exactly like the factory did. Currently, it's spending its fourth day in the shop, and they can get the top down, but not far enough so that the trunk lid closes. Only 8,000 miles on the car.

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