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Volkswagen Eos New Owners' Reports

142 messages, Last post on Nov 23, 2009 at 6:23 AM
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VW cars appear to be built with quality when you see them in the showroom. However, it is all smoke and mirrors as they quickly deteriate and malfunction. Thank God I only leased my '08 Eos for 24 months. It leaks, creaks, rattles, burns oil like an Indy race car, and has multiple other ridiculous quirks. All of this backed up by an untrained Dodge dealer, smarmy customer "advocates" in Michigan, a regional rep In Tampa named bobby figgs? who refuses to and apparently doesn't have to return customer calls, an un-emailable president, and a general non-customer-oriented approach to product satisfaction that is unbelievable in today's economy. Any time you call a customer service center and told that "we allow a certain amount of water leakage into the cabin of an eos" or "the industry standard for oil consumption is one quart per 1000 miles," you know you're being handled by a crusty old black beetle with a bad german accent. Buut, Brooke Shields does seem to enjoy her routan! If you have to drive a car every day, like most people in this country, you'd have to be a moron to pick a vw eos. It's rancid schnitzel.
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Replying to: schnitzel1 (Apr 06, 2009 1:14 pm) I have no complaints and nothing but praise for this car. I do wish VW had more consistent build-quality and a better customer care network through their dealerships.
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Replying to: trackula (Apr 06, 2009 3:21 pm) I had my EOS for 21 months and could not stand the oil consumption anymore so I traded it off. I took a big loss on it, but I was very frustrated with VW customer care. I absolutely loved the vehicle and if I had it to do again, I would buy it again, but with the more expensive 6 cylinder engine. Hind sight is 20/20. My VW dealer was very sympathetic, but since I was not burning 1 qt or oil per 1000 miles yet they would not do anything. For anyone reading this, the EOS is an awesome car, just stay away from the 2.0L engine. Actually any VW with the 2.0L burns oil from what I read on the Internet, Jetta, Passat, Beatle the VW 2.0L is just bad news. VW really needs to address this because it will give them a bad reputation.
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I LOVE this car. Just bought it last week and have had so much fun driving it. My daughters love it and enjoy comments they get from people (especially with the top down. I have the Komfort automatic model with 17" wheels. I compared this car to the BMW and Lexus convertibles and hands down...this is the best convertible out there for the price and financing. I bought my from David Rucker at the Keffer VW dealership in Huntersville, NC. He is the best sales person I have ever dealt with and I am super critical. Pam Emerson |
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Replying to: eosinseattle (Mar 01, 2009 5:27 pm) |
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The dealer told me the "jumpy" transmission in stop & go traffic is normal. However, this surging feels like it is very hard on the transmission. How much "banging" does it take to ruin the transmission. I tried to get used to it, but passengers ask me "what is wrong with my car". This surging
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Replying to: superdogsteve (Apr 06, 2009 3:42 pm)
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Replying to: eos_owner99 (Jul 01, 2009 8:14 pm) The EOS is such a fun car, the 2.0T is such a disappointment. |
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Replying to: VWEosMystery (Dec 21, 2008 7:23 pm) RUN RUN RUN as fast as you can away from this car its a nightmare! |
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Replying to: sue55 (Jan 01, 2009 9:47 pm) |
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