Last post on Feb 25, 2013 at 10:12 AM
You are in the Toyota Matrix
What is this discussion about?
Toyota Matrix, Tires, Wheels, Wagon
#37 of 265 Re: 2006 Matrix XR - Same Issue [jaqfire]
Dec 20, 2006 (5:24 pm)
Same - Read Skruffy1's post - this is how we worked it. Multiple trips to the dealership - oil change, tire rotation, something bonafide along with request to check the alignment (make sure the request and results are documented on your reciept). They will usually leave off the alignment check and results comment - get it in writing. At the same time (as Skruffy1 did) - we escalated the issue with Toyota initially via e-mail then the follow-up phone calls (they can(hint hint) avoid you by calling your home number during the day when you are not home and will leave you a message (oops another day gone).
#38 of 265 Bye-bye Matrix
Jan 05, 2007 (12:13 pm)
Some will think I have rocks in my head for how I "resolved" the problem (abnormal tire wear requiring tire replacement at less than 20,000 miles), but I had to put the problem behind me -- I don't have room in my life for the negativity involved in further arguing with Toyota.
After getting much runaround from Toyota, and totally unsatisfactory service from Kendall Toyota (Miami), my wife and I yesterday traded the Matrix (Lemon) in on a Prius, which is the car we wished we could have bought in the first place. We bought it from another dealer.
We are out about $4,000 (first year's depreciation) plus the cost of the two tires I bought out of pocket. If a class action lawsuit eventually arises (and it should, as it appears the Matrix, at least some years' models, has a fatal design flaw), I'll gladly be a part of it.
I'm telling everybody I know not to buy a Matrix, and not to buy ANYTHING from Kendall Toyota of Miami. Matrix will probably turn out to be Toyota's Corvair or Pinto. Too bad, because they make (mostly) very good vehicles, and also too bad because other than this fatal flaw, Matrix
is seemed to be a pretty cool little car.
#39 of 265 Re: Bye-bye Matrix [skruffy1]
Jan 05, 2007 (1:18 pm)
I got a full set of new tires the other day....a full front rear alignment, as well. They seem to be trying to keep me pleased...as any dealer should. I will stay in touch with them on a weekly basis, let them know that yes, this customer was right.
Sorry to hear yours did not turn out as well.
#40 of 265 Me too - 2006 XR
Jan 17, 2007 (3:51 pm)
I just starting reading this forum today after my mechanic told after routine oil change that I had lots of cupping on inside edge of all tires (10,500 miles on car; original Continentals).
I was getting depressed quickly. I talked to the service mgr at dealership and when asked if Matrix was going thru tires he said "we have seen this problem with some of these cars" or something to that effect. For the guy to say that I took it as an admission of a problem. I've got an appt with them Monday and maybe it's premature but I'm researching Maine lemon law.
Is there any hope of Toyota doing a recall or fixing whatever the problem is ?
#41 of 265 Re: Me too - 2006 XR [pdog1]
Jan 17, 2007 (4:38 pm)
My Matrix had barely 9K miles on it when I noticed the trouble w/ the tires...Continentals....noise, rough handling, etc. By 14K, it was ridiculous the amount of wear on them...cupping, etc. I now have a new set of tires...one of which, I had to pay for. Again, Continentals...and that's after they said I could have Firestones...which they do Not even sell. I plan to take the car to an independent tire shop and have the alignment checked on front and rear. I love the car but, this is Ridiculous, at best.
#42 of 265 Re: Toyota Matrix Tire Wear [remaxmarty1]
Jan 30, 2007 (2:54 pm)
Yup. I leased an 06 Matrix in March of last year and have been diligent with my maintenance - oil changes, tire rotations, etc. I took the car in today for what I thought would be a routine oil change and found out that all four of my tires - continentals - have inside treadwear - chopping is what they called it at this dealership. The service guy and service manager said tires are not covered by warranty. I, unlike some others on this post, have not noticed any vibrations or sounds, but maybe wasn't looking out for them...I did not bow down and buy all new tires today and was thinking I'd go to the toyota dealer that did my last maintenace and tire rotation, but only after researching this online - and lo and behold, I'm not alone...now what????
#43 of 265 I am very curious
Feb 01, 2007 (7:11 pm)
about this problem with tires. The first Matrix I had was an '03 XR FWD, and when I sold it there were about 25K miles on the clock. It had the Continentals, and at that mileage they had no problems of uneven wear. In fact, I think it likely they went to 40K or more for the next owner.
As for my brand new Matrix, also an XR FWD, it is equipped with the Goodyear Eagles, and it sounds like 100% of the tire problems people have been having are with the Continentals, right?
So I am curious: can we narrow this down by region or type of suspension? The AWD has a 4-wheel independent design where the alignment of the rear suspension would affect the front alignment settings. Are most of the problems with the AWDs?
Also, the FWD models have torsion-beam rears with very little in the way of possible alignment adjustments at the rear, but the XRSs have more camber to account for much sportier driving, and you could expect the XRSs to wear the inside edge of their tires a lot more as a result. Are most of the tire problems with XRSs and AWDs?
Another thing: how the vehicles are shipped and prepped would make a difference in suspension and alignment settings. Are all these problem cars Gulf States or Southeast Toyota cars?
I will keep a closer eye on my tires thanks to this discussion, but I have a hard time believing I will have any more trouble this time than I had the first time around (which was NONE, no trouble with the tires at all). So I am intrigued to see if the problem is isolated by region or type of suspension.
#44 of 265 Re: I am very curious [nippononly]
Feb 02, 2007 (3:35 pm)
I am not sure what my suspension is but, I have the XR, no 4WD. I live in eastern Tenn but, the car was located in Indiana...the dealer had it driven here 356 miles.
I am still tempted to go to an independent tire shop for a second opinion to the align settings, etc. for this new set of tires, which the dealer paid for 3, I had to cover the 4th tire. They did try to say I ran the tires low in air. I know I did not.
#45 of 265 Re: I am very curious [jaqfire]
Feb 02, 2007 (6:14 pm)
Interesting, I wonder if yours was a Southeast Toyota car. And you had the Continentals? What are you running now?
#46 of 265 are awd matrixes junk?
Feb 08, 2007 (9:44 am)
2006 matrix awd 14,ooo miles all 4 tires wore excesively on inside edges extremly featered. this is my wifes car i rarely drive. drove 2-8-07 due to inclimate weather this thing is horrible in snow and ice.my2003 corolla much better if you can imagine that. on the way home same day roads were dry and when i got up to speed it sounded like a 1973 chevy k20 with 36" mudders on it and the vibration was out of this world.round trip was 100 miles used exactly a half of tank of gas.when i let off the gas at 60 mph the car decelerates extremely fast.i was shocked my wife never mentioned any of this to me.this car is unfit to be on the road in my opinion.bought car with 5 miles on it. it has never been wrecked the oil been changed 4 times and tires rotated once. i have it scheduled for warrnty work monday2-12-07