Last post on Feb 25, 2013 at 10:12 AM
You are in the Toyota Matrix
What is this discussion about?
Toyota Matrix, Tires, Wheels, Wagon
#25 of 265 Re: 2006 Matrix XR - Same Issue [humbug]
Nov 15, 2006 (9:14 am)
Initiate warranty claims ASAP for the Alignment problem. The tires Continental sold to Toyota for installation are labled as the highes warranty - so the tire story from Toyota is bunk - Your personal mechanic is correct - the car was manufactured with an alignment malady. It is not uncommon for front tires to get out of alignment under aggressive driving conditions or hitting bumps, oil patches, or other conditions that cause strain of the system when in a turn. But rear wheel alignment should never be a problem or a recurring problem on a new car.
You need to have documented three attempts/requests for the dealer/manufacture to fix the same recurring problem. after the third unsatisfactory attempt as the Manufacturer for the Lemmon Law Paperwork for them to buy the car back. Tell the dealership in advance this is what you intend - the dealership will not buy the car back but they must support you in your Lemmon Law pursuit (remember who they work for) this is why they are telling you everything is fine. Don't worry about pushing them - you will have too. When you get your car back each time - read the invoice and make sure they made the notations of the service you requested. My guys kept leaving it off the first couple of times.
My wife was so disgusted by the car (New Matrix) she really wanted that she lost patience in the process and traded it in on a used 2002 Volvo AWD Wagon XC-70 with 40K on it for the same payments and a lower insurance cost. She loves here new(er) car now.
#26 of 265 Re: Toyota Matrix Tire Wear [remaxmarty1]
Nov 25, 2006 (9:47 pm)
my matrix had 14,800. I took my car to sears they would not rotate the tires because one tire was at 2/32 and another tire was completely worn on the inside tread. The other 2 had 3/32 and 4/32. After about a wekk of discussing this problem with the dealer and toyota. Toyota offered to put same continental tires, I said i want a dofferent brand. I wanted Michelin mxv4. The dealership paid excess of $112.00 per tire and got michelin. I don't think the problem will go away, so the service manager agreed with me and we will check the tores every 5,000 miles for wear problems. Further more my tires were rotated every 5,000 mile and the alignment was in MFR specifications. I wonder when toyota will realize there is a problem and fix the real problem
#27 of 265 Same sh** different shovel.....matrix tires
Nov 27, 2006 (2:51 pm)
Having just gotten the run around from the dealer and the same tire story all of you hve gotten, my husband took the car with him on a 600 mile trip on the brand new tires paid for in half by the toyota dealer. While away he brought it to a friend who owns an alignment shop...put it on their lift and checked the alignment on their computer and low and behold the rear alignment is out of whack. This after toyota told him that the problem was the tires...PS hubby has been a mechanic for 30 years and told toyota that the only reason that you get tread wear on the inside edge is when the alignment is off...Got home with 600+ miles on the new tires and !!!they are already wearing on the inside ...which toyota said wouldn't happen because the problem was the Continental tires...only 16,000 miles on the car. One or two more trips to toyota and we're done! Have an appointment tomorrow and let's see what they say now! Other than the tires...love the car! By the way, the rumbling you guys are hearing is the uneven wear of the tires..we thought it was a wheel bearing too but, problem is the rear wheel assembly, alignment, etc.. Toyota needs to make good on this design flaw. PS just a plain old Matrix not the AWD version
#28 of 265 Tire needs replacing at 13,500 miles
Dec 05, 2006 (5:25 am)
The front left tire on my 2006 Matrix XR needs to be replaced at 13,500 miles because of uneven wear on the inside part of the tread. I had the tires rotated on schedule and the dealer said my alignment was fine so they sent me to an authorized Continental dealer for an adjustment. They balked and pointed out to me that all four of my tires are showing the same wear pattern. Seems unlikely that I got four bad tires, huh? My main concern is that this represents a defect in the manufacture of the vehicle and that my only recourse is now to get rid of it, so I won't have to but tires every year. I've read all the posts here and have consulted my local lemon laws as some have suggested. Any other suggestions? I'm trying to gather as much information as possible before I go back at the dealer.
#29 of 265 Re: Tire needs replacing at 13,500 miles [mtx06]
Dec 05, 2006 (6:34 am)
The manufacturer is the entity that is forced to buy the car back under the law. The dealership must cooperate with you but will naturally be reluctant so you have to read your reciepts carefully after you take the car for visits in documenting their attempts to repair the alignment defect. i.e. you ask them to check the alignment when rotating tires or at oil change - make sure the workorder reciept you get back documents their action "checked alignment - no action required or defect noted".
Second - expect them to offer some good will gesture such as replacing the tires - at this point they are going to take those tires (oops no more evidence of defect) so photograph them before you bring them in. If and when they do change the tires (most likely with Michelin) invest $3 in a tire tread gage. Measure and record the tread depths and keep a log every 250 miles. The michelin tires have a harder compound and will take longer to wear - they are also very expensive. If you had to buy these every 2-3 years it would also defeat the purpose of purchasing this car for it's fuel economy (normally those tires should run 60-80K miles. The reason you have to do this to: 1 keep the car running at their expense on new tires. 2 support your evidence of an alignment defect (the problem won't go away - the wear pattern will continue but will not be as visual - the noise however will still indicate it is there -so measurements are the most solid proof. Remember they have 3 chances to fix it and ultimately one final one after you file documentation.
#30 of 265 Dont wait-take care of it ASAP
Dec 08, 2006 (3:02 pm)
I had the same problem. For a couple of weeks or so I could feel a bit of a wobble, thought maybe I had a soft tire. Had the pressure checked, it was fine but was told the tires were worn badly (less than 19,000 miles). This was Thanksgiving day. I planned to take it in on the following Monday for new tires but my 17 yr old son borrowed it on Saturday and although he was not speeding, (going 55mph) a tire went on a small curve sending him out of control and he rolled the car. Now my Matrix is totaled. I am convinced it was a problem with the car or tires and not just a wreckless teenager like the kind (NOT) officier on the scene said. To look at the car, it is a wonder my son only suffered some bumps and bruises. So don't wait before it happens to one of you or your loved ones with an even worse outcome.
#31 of 265 Also having tire issue
Dec 12, 2006 (5:17 am)
05 Matrix with 25000 miles. Last fall right before taking a 1200 mile trip I noticed abnormal wear on rear tires. I rotated them just before the trip and by the time I got home the back tires were feathered and now it sounds like I have snow tires on the car. I took it to the dealer I purchased from and they did an alignment saying the front was toed in a little. I told them it was the back wearing the tires out and they didn't believe me, even came up with probably bad tires. Now my car drives like junk since they toed it out and I have to turn the radio up. Does the car have to be under warranty to pursue lemon law buy back?
#32 of 265 Re: Also having tire issue [alinmo]
Dec 12, 2006 (5:37 am)
The answer to your question is basically "yes"; you must intiate request(s) to have a warranty condition corrected while it is under warranty.
The rectification process may carry through the warranty expireation.
#33 of 265 got new michelins mxv4 plus. Hey everyone unite and complain
Dec 19, 2006 (6:12 am)
Toyota paid for part then dealership paid for the the rest. My dealership is very concerned with the problem and asked me to bring the car back every 1000miles to check the tires for abnormal wear. My advice to you is to work with the service manager at the dealership where you purchased the car and email the hell out of toyota main office concerning the alignmnet specs about the car. Call them as well. get theier 800 mumber off the internet and file a complaint with the NHTSA as well,especially the person wherer thier son had the roll over. I even went as far as asling them if the pontiac vibe and the matrix have the the same alignment specs. I haven't heard of this problem with the vibe, but be persistant and get the the distric service manager for toyota involved in your problem. and be very explicitm tell them everything even what other mechanics have told you. good luck. Iam going to the dealership again today ti have my tires check as well as the alignment.
#34 of 265 Re: 2006 Matrix XR - Same Issue [remaxmarty1]
Dec 19, 2006 (12:39 pm)
I have just over 13K miles on 06 Matrix XR was one yr old 11/29/06....have rotated 2x and then a 3rd time...rear tires are wearing on inside tread row....was told after alignment that "it's because they are low-profile tires and they'll do that". Bah humbug to that! At 12K miles, they had re-rotated after I asked about vibration in steering from 2nd rotation. I have a louder tire noise now from abnormal wear issue on rear tires.
How do I go about getting dealership to replace tires, repair or make Proper alignment of rear end (that's where the tires are wearing so bad).
When I ordered vehicle, I asked for Michelins...they said no or I would have to pay the difference in cost of tires. Would it even matter what tire was on car if they cannot remedy the situation of rear tire wear? A better tire would just take longer to start the same process-showing the same signs.